One face to face conversation is more successful than 34 back and forth e-mails, yet we constantly on our “devices”. Dan Schawbel is a New York Times bestselling author, partner, and research director at Future Workplace, and the and the founder of both Millennial Branding and WorkplaceTrends.com. His latest book is Back to Human: How Great Leaders Create Connection in the Age of Isolation. Dan and Kevin talk about how we need to use technology as a bridge to human interaction, not a barrier. People want to bring their full selves to the workplace and Dan explains how a more socially connected workforce saves money long-term.

There are 10 positive emotions and when you express them, you open your mind to greater learning and better relationships. Scientifically, positive emotion expands our mental capabilities. Lisa Zigarmi is an organizational psychologist and leadership coach working with Fortune 500 companies and author of #Positivity at Work. Lisa and Kevin discuss positive psychology, esp. as it related to leadership. Leaders can create a culture for their people to flourish by simply helping them find meaning in their work as it relates to their team, their division, and the organization. She feels that emotion needs to be legitimized in the workplace and leaders need to make space for people to express emotion. When we forbid feelings, we see only part of the picture. Leaving them out of decision-making, judgment and interaction is not only impossible, but it’s also imprudent. Discrediting feelings in business blocks access to growth, meaning making and sustainable results.

Seth Godin wants to be ahead of the curve. He believes his role is to notice things and share so individuals can change the culture. Seth is a best-selling author, entrepreneur, blogger, and in the Marketing Hall of Fame. He joins Kevin to discuss marketing, leadership, and thoughts from his most recent book This is Marketing. He believes this is all about doing work that matters for people who care. We need the guts to state our goal and the generosity to share it. Regardless of where we are, we can speak up and make change happen.

A recent study showed that 2/3 of US workers are disengaged and that number is close to 80% worldwide. This may be, in part, because we are living in a ½ virtual and a ½ face-to-face world. Nick Morgan is a communication coach and author. Nick and Kevin talk about his most recent book, Can You Hear Me? How to connect with people in a virtual world. Body language is important for communication, so what happens when you are working with folks around the globe? Nick explains that communication is an emotional exchange and delves into why online connections are fragile.

Most organizations are trying to grow and change, yet don’t build their leadership to grow and change. You need to know what you need to do to make your team successful and that might not be what you did yesterday. Dr. John Hillen is a leadership and strategy professor in the School of Business at George Mason University and the co-author of What Happens Now? Reinvent Yourself as a Leader Before Your Business Outruns You. John and Kevin talk about the importance of not letting the growth of an organization outgrow your leadership skills. Leaders will stall, and the failure is not recognizing that you need to reinvent yourself and reinvest in new skills, behaviors, and mindsets for a changed organization and higher level of performance.

Jeffrey Gitomer is the King of Sales and New York Times bestselling author. In his latest book, Truthful Living, Jeffrey compiled, edited and annotated the lectures of Napoleon Hill. He joins Kevin to talk about his access to original course notes and why he thinks Hill’s lessons are more bankable today than they were 100 years ago. He shares Hill’s foundational wisdom and challenges us to think about what we aren’t doing.

Less than ½ of organizations say they have a consistent understanding of what strategy is and have a common language for it. Today Kevin and bestselling author on strategy Rich Horwath, most recently of STRATEGYMAN VS. THE ANTI-STRATEGY SQUAD, chat about how leaders can build their team’s strategic capabilities. He believes that many managers are not maximizing the potential in their organization because they are not looking at insights. Everyone can think strategically, and we need to use this power to impact the bottom line.

Understanding your point of view is a launching point to becoming more emotionally intelligent, thereby building better relationships. Guy Harris is part of the Kevin Eikenberry team as a coach and master trainer and co-author of From Bud to Boss. Prior to becoming a trainer and coach, Guy served as a Nuclear Engineering Officer in the U.S. Navy Submarine Force. What he came to discover was that all his technical training did not prepare him to deal with humans. People were more complex than submarines AND if he wanted to make a greater impact he needed to work with others. He joins Kevin, in part, to discuss team building, relationships, and personality testing. Tests, such as DISC, should be used as a tool to build self-awareness, which is a stepping stone to becoming a better leader.

In this episode, Guy discusses 1. What the DISC model is and is not. 2. How to use personality tests to become a better leader. 3. The meaning of benign intent.

Additional Leadership Resources

Book Recommendations:

The Slight Edge: Turning Simple Disciplines into Massive Success and Happiness by Jeff Olson and John David Mann

Learn more about DISC Personality Testing.

Learn more about Guy Harris.

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