The Remedy with NYC Health + Hospitals

How do you prevent young people from falling through the cracks when adult life begins? 

In this episode of The Remedy, host Dr. Michael Shen sits down with Dr. Rajvee Vora, NYC Health + Hospitals/Woodhull’s Chief of Behavioral Health; Dr. William Coe, Medical Director for Woodhull’s Elevate You clinic, and Karen Lenard, Vice President of Behavioral Health at MetroPlus Health; and.

We take you inside the Elevate You clinics, a place that  keeps 16- to 25-year-olds connected to mental health care, counseling, and provides support during life’s most unpredictable transition.

Hear firsthand how Elevate You is disrupting the "aging out" crisis, providing mental health support and other services —like job counseling and creative therapy—that insurance never covers, but every teen needs. Learn about the unique challenges faced by NYC youth, from North Brooklyn’s fast-changing neighborhoods to citywide battles with anxiety, depression, substance use, and housing instability.

Discover the impact of collaborative funding, see how the new clinics are reimagining what it means to feel safe, seen, and supported as a young New Yorker, and learn how these health centers might shape the future of mental health in the city.

Listen now and find out how Elevate You could change a life.

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What happens when fighting climate change becomes part of patient care?

In this eye-opening episode of The Remedy, host Dr. Michael Shen is joined by Omer Cabuk, NYC Health + Hospitals’ first Chief Decarbonization Officer, and Tennille Santos, Director of Energy Programs and Project Delivery, for a behind-the-scenes look at how America’s largest public health system is transforming its hospitals, nursing homes and neighborhood health centers by making them more resilient, efficient, and greener than ever.

Go beyond the bedside as Omer Cabuk and Tennille Santos break down how cutting energy use, slashing emissions, and prepping for climate disasters aren’t just environmental wins—they can save lives, strengthen hospitals during storms, and create healthier neighborhoods. 

Hear how sustainability touches everything—emergency planning, food menus, anesthesia, and building technology—and why staff across the system are essential to a greener future. If you’ve ever wondered what “climate resilient healthcare” really looks like, this episode connects the dots.

Listen now, get inspired, and see why climate action is healthcare action.

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What happens when art, healing, and public health come together? 

In this episode of The Remedy, Dr. Michael Shen sits down with Larissa Trinder, Assistant Vice President of NYC Health + Hospitals Arts in Medicine, and renowned Brooklyn-based artist Mickalene Thomas, to explore the powerful intersection of creativity and patient care.

Dive into the origins of one of the nation’s largest non-museum public art collections, discover how murals and mosaics shape the patient, staff, and family experience across NYC’s public hospitals, and learn why art is more than decoration: it’s essential to comfort staff and improve patient care.

From the healing intention behind the new Brooklyn mosaic dedicated to Ruth Bader Ginsburg to global research with the WHO, learn how art boosts trust, equity, belonging—and even combats healthcare worker burnout. This episode highlights ongoing collaborations with local cultural leaders, how arts access is being reimagined, and what it means when art is cared for, protected, and embedded in every corner of a health system.

Tune in for an inspiring look at how NYC Health + Hospitals is bridging cultural and clinical worlds—making care more holistic, joyous, and truly for all.

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What does it really take for New Yorkers with serious mental illness and experience of homelessness to find lasting stability?

In this episode of The Remedy, host Dr. Michael Shen is joined by Melissa Shoupe, Dr. Nzinga Zennia, and Dr. Chris Clayton to discuss the innovative Bridge to Home program. This first-of-its-kind transitional housing initiative offers men leaving psychiatric hospital care with  a safe place to live, 24/7, on-site clinical and emotional support, meals , and a direct pathway toward permanent housing.

Discover how Bridge to Home replaces the “revolving door” between hospitals and the streets with a temporary home and a caring team. From learning life skills, family connection, and a relentless focus on dignity, Bridge to Home is redefining what true recovery means.

Have an inside look at how NYC Health + Hospitals is bridging critical gaps in caring for people with serious mental illness, and long-term stability. Tune in now.

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Ever wondered how healthcare teams prepare for life-and-death emergencies—before they actually happen? 

In this episode of The Remedy, Dr. Michael Shen takes you inside the NYC Health + Hospitals’ cutting-edge Simulation Center. Joined by Dr. Michael Meguerdichian, Dr. Jacqueline Mahal, and Dr. Daniel Lugassy, the team unveils how simulation—using mannequins, live actors, and even virtual reality—gives doctors, nurses, and staff the chance to rehearse everything from trauma and cardiac arrest to opioid overdose..

Discover how NYC’s commitment to simulating real medical scenarios means not just better technical skills, but more equitable, compassionate, and culturally competent care for all. The newest Simulation Training focuses on ED providers and how they respond to patients living with opioid use disorder or at risk of overdose. 

Hear how Simulation Training is transforming the way teams learn, grow, and deliver care across New York City.

Don’t miss this behind-the-scenes look at rehearsal for real life, where every practice run could mean the difference in a true emergency.

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What makes NYC Health + Hospitals’ Nursing Homes rank as among the nation’s best?

In this episode of The Remedy, host Dr. Michael Shen sits down with leaders Dr. Khoi Luong, Marian McNamara, and Marisol Arroyo to explore the often-overlooked world of post-acute care. Discover how dedicated nursing, quality improvements,  and an unwavering commitment to personalized care  transformed five facilities—Gouverneur, Sea View, Coler, Carter, and McKinney.

From advanced dementia programs and traumatic brain injury rehab to environmental sustainability and culturally diverse cuisine, this episode spotlights the people and programs behind New York’s best Nursing Homes. Plus, hear personal stories and surprising touches— including date nights in the nursing home cafe! 

If you want a window into what true community-focused healthcare looks like, don’t miss this uplifting and informative episode.

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Forget what you know about jail-based health care. NYC Health + Hospitals’ Creative Arts Therapy program on Rikers Island is rewriting the rules on how healing happens for people in the City’s custody. 

In this episode of The Remedy, Dr. Michael Shen sits down with Dr. Barbara Bethea, Director of Correctional Health Services Creative Arts Therapy, and music therapist Jeff Angell to explore how poetry, music, dance, and drama are providing individuals with new language for hope, self-discovery, and healing.

Learn how licensed Creative Arts therapists use intentional, trauma-informed arts interventions to spark connection for individuals with serious mental illnesses and histories of substance use. Listen in on a music therapy session, hear inspiring patient stories, and discover the program’s impact, from the dayroom at Rikers Island to the stage at Carnegie Hall.

Is creative arts therapy the key to long-term healing? Don’t miss this episode’s honest insights, poetry and music from patients at Rikers Island, and groundbreaking approaches to jail-based care.

Tune in now.

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Presented by NYC Health + Hospitals
www.NYCHealthAndHospitals.org

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Addiction is often misunderstood, but at NYC Health + Hospitals, treatment is rooted in compassion, community, and  care.

On this episode of The Remedy, host Dr. Michael Shen is joined by Dr. Dan Schatz, Medical Director of Addiction Services, and Sasha Ashton, Director of Addiction Services at NYC Health + Hospitals/Kings County in Brooklyn. Together, they explore how NYC Health + Hospitals is treating substance use disorder with a comprehensive,  approach—whether someone walks into an emergency room, seeks help at a methadone clinic, or connects through community outreach.

They discuss the devastating rise of fentanyl in the drug supply, the role of peer support in recovery, and how stigma continues to prevent many New Yorkers from seeking care. Sasha and Dr. Schatz also talk about the importance of offering flexible, harm-reduction-based treatment options, from walk-in care and bridge clinics to sober social spaces that include dance parties.

The episode also highlights innovative programs that  support pregnant and postpartum patients, and the upcoming RISE Center in the South Bronx, which will offer integrated services for families impacted by addiction.

With real-life stories of transformation and a deep understanding of what success in recovery can look like, this conversation offers hope and a powerful reminder that healing starts with respect and trust.

Listen to the full episode now.

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• Substance UseServices Webpage
• Press Release on SUD Clinic for Expecting and Parenting Families
• Press Release on Support for Opioid Prevention (see section on NYC H+H)

Presented by NYC Health + Hospitals

www.NYCHealthAndHospitals.org

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The integration of Artificial Intelligence into healthcare is rapidly evolving—but what does that mean for public health systems, providers, and the patients they serve? At NYC Health + Hospitals, a comprehensive AI strategy is being developed to enhance patient care, improve  efficiency, and support the workforce.

In this episode, host Dr. Michael Shen is joined by Divya Pathak, Chief Data Officer, and Dr. Andrew Wallach, Chief Medical Officer of Ambulatory Care. Together, they discuss how AI is being used to support clinical workflows, provide more accurate radiology readings  and reduce health worker burnout. The conversation also explores how AI can help address health equity and deliver more personalized care across a diverse patient population. The guests highlight current pilot programs, including ambient AI and patient messaging support, as well as the ethical considerations and governance frameworks required to ensure responsible AI adoption.

This episode offers a closer look at how the largest public health system in the country is navigating the future of healthcare with AI as a critical tool.

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• Divya Wins AI Innovator Award
• Divya Takes Helm as Chief Data Officer

Presented by NYC Health + Hospitals

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Access to healthcare is a human right, but for many who are unhoused and living on the streets,  staying healthy is nearly impossible. Without a stable address, many don’t get regular care, leading to worse health outcomes, and the care they do receive is often limited to emergency rooms. To bridge this gap, NYC Health + Hospitals launched the Street Health Outreach & Wellness program, bringing essential medical care and social services directly to those in need through a fleet of mobile medical vans.

In this episode, Dr. Michael Shen speaks with three dedicated social workers—Barney Chow, Eric Trujillo, and Chloe Frankel—who are on the front lines of Street Medicine. They discuss how the mobile vans provide medical care, harm reduction services, and mental health support in communities across New York City. The conversation explores the unique challenges of working with unhoused populations, how the team builds trust, and what it means to meet patients where they are—both physically and emotionally.

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Related Links

• SHOW Vans Webpage
• SHOW Vans Video
• City Council Hearing
• Press Release

Presented by NYC Health + Hospitals
www.NYCHealthAndHospitals.org

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