The Resilience Factor Podcast

Send us Fan Mail

In this episode, Jenny speaks with Liz Cook, Regional Director for Public Sector at Zscaler, about how public services can remain resilient amid political, organisational and technological change. They explore cyber governance, secure AI adoption and the importance of protecting users, data and applications, alongside practical examples of how resilient technology helps keep essential services running.

Send us Fan Mail

In this episode, Jenny welcomes Tony Fergusson, CISO in Residence, EMEA at Zscaler, to discuss why third-party dependence has become one of the biggest hidden risks to operational resilience. Tony and Jenny delve into how organizations are grappling with a hyper-connected world, moving beyond perimeter defense to a proactive containment strategy. The conversation highlights the reliance on external partners rising faster than protection and the collapse of the patching window due to AI-driven threats like Mythos. Tony advocates for an evolution of Zero Trust from "least privilege" to a model based on "least information" and "least function". 

Send us Fan Mail

In this episode, host Jenny welcomes Martyn Ditchburn, CTO in Residence at Zscaler, to discuss the findings of Zscaler's latest research, "The Ripple Effect." Martyn and Jenny delve into how business resilience is changing, moving beyond perimeter defence to an assumption of breach. The conversation highlights the speed of change and the dangers of FOMO leading to the rapid deployment of AI without proper governance. Martyn advocates for a shift from reactive security to "resilience by design" and introduces the concept of treating AI as a user, applying Zero Trust principles to these new, highly autonomous agents to manage risk and complexity. 

Send us Fan Mail

In this special episode, host Jenny Radcliffe hosts a roundtable with returning guests Simon Linstead, Professor Buck Rogers, and welcoming Brian Deitch, Chief Technology Evangelist at Zscaler, to reflect on the cybersecurity lessons of 2025 and the priorities for 2026. The experts advocate for a return to the fundamentals in 2026, stressing "simplification over sophistication." 

Send us Fan Mail

In this episode, host Jenny Radcliffe welcomes Sam Curry, CISO at Zscaler. Sam reflects on the evolution of cybersecurity from a niche IT role to a vital business function, emphasizing the need for innovation as organizations adapt to emerging technologies, such as Agentic AI and navigating complex interdependencies for organizational resilience. 

Send us Fan Mail

In this episode, host Jenny Radcliffe welcomes Casper Klynge, Vice President and Head of EMEA and Government Partnerships at Zscaler. Casper discusses the importance of cybersecurity and political awareness for organizational resilience in a rapidly changing world. He explains why defending AI technologies and aligning with new regulations are essential strategies for staying secure and competitive today.

Send us Fan Mail

In this episode, host Jenny Radcliffe is joined by Emily Laufer, Director of Product Marketing at Zscaler ThreatLabz. Emily shares insights from Zscaler’s latest Ransomware Report, and explains why adaptability, creativity, and hard work are critical to thriving in a fast-moving digital world. 

Send us Fan Mail

Shirzad Chamine, CEO and founder of Positive Intelligence, joins the Resilience Factor podcast to explore the critical role of mental fitness in building personal and professional resilience. Drawing on his background as a Stanford lecturer and bestselling author, Shirzad shares how stress fuels self-sabotage and impairs performance, especially in high-pressure environments like cybersecurity. He introduces the concept of “saboteurs,” the ten internal voices that undermine our well-being, and explains how simple, science-backed techniques can rewire the brain for greater clarity, empathy, and focus. Shirzad also highlights why resilience isn’t just a personal trait but a trainable skill that organizations must prioritize to foster healthier, higher-performing teams. 

Send us Fan Mail

George Briford, Director of Financial Insights at IDC, joins the Resilience Factor podcast to explore how financial services are adapting to a rapidly shifting risk and regulatory landscape. He discusses the impact of frameworks like DORA and NIS2, the push to modernize legacy systems, and the growing need for agile, cross-functional collaboration. George also highlights why effective CISOs must bridge the gap between technical expertise and board-level communication to drive true resilience.

Send us Fan Mail

James Tucker, Head of CISO at Zscaler, joins the Resilience Factor podcast to explore the critical misalignment in how organizations plan for disruption. Drawing on deep industry experience, he introduces the concept of "organizational plasticity" (or the ability to adapt and evolve under pressure) and unpacks why flexibility, not fixed processes, underpins true resilience. James also explains why the most impactful CISOs often defy the traditional mold and bring fresh thinking to the heart of business strategy.