Communication + Accountability + Respect = Empowerment

The majority of service based businesses are looking to improve the experience of those they serve. Here's how to improve your sales, profits and reputation in 2 steps.

Many business owners have discovered how to consistently implement US in their business - learn how leaders from a variety of industries put people first. If you’re looking to grow your business, start here - start now.

Fundamentals drive success in business and sports. Certain teams exemplify key fundamentals and have consistent success. Every business leader, regardless of industry or sales volume can have consistent success by committing to a few fundamentals.

Companies are spending millions of dollars to identify their customer. If you really want to improve the customer, client, or patient experience start with improving the employee experience.

Everyone wishes for things but the difference in those that turn their dreams into reality and those that don’t is not as complex as you think it is. Documented plans, goals, and daily action will move you closer to a new reality.

Culture happens naturally in every business so please don’t leave your culture to happenstance. Determine your values and build everything around your values including goals. Consistent behaviors and actions will enhance your culture and drive success.

You founded your business with a vision and I bet that vision didn’t include working 70 to 100 hours a week IN your business. Your goal was to grow the business strategically but now you’re consumed by the day to day. You’re not alone.

Fundamentals are the foundation of consistent success in business and sports. Have you identified your fundamentals? How will you practice them?

Plan for success in 2019. Undecided if you have the time to plan - Reflect back on the last important meeting you had that you didn’t have time to plan for. How’d that work out? Planning is preparing to succeed!