The Retail Insider Podcast Network

Craig speaks with Dave Nerada, President of Ricki's and Cleo Fashion, to discuss the changes happening the women's fashion brand Ricki's. They talk about the focus on bringing relevancy back to the brand through a new web platform, improved product quality, and the launch of a new store design. They also mention plans for renovations in current stores and the accessibility of the brand's price point. The conversation touches on the customer base, the updated website, shipping options, store locations, and future product offerings.

• Dave Nerada, President Ricki’s and Cleo Fashion Inc.
• Ricki’s
• Cleo
• Bootlegger

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and David MacMullen, Co-Partner at Drop Spot Vintage discuss the journey of building Drop Spot Vintage, a vintage clothing store in Hamilton, Ontario. They delve into the expansion of the business, including the opening of a second location and a dedicated warehouse for online sales and wholesale. They explore the challenges of sourcing inventory, the types of merchandise available, and the growing demand for sustainable fashion. The conversation highlights the impact of the sustainability movement on the resale market and the future vision of Drop Spot Vintage, including potential new stores and expanding their event brand.

• David MacMullen, Co-Partner at Drop Spot Vintage
• Drop Spot Vintage

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee discuss the frustrations and negative impacts of the push to self checkouts, specifically focusing on their experiences at Loblaws and Shoppers Drug Mart. They highlight the lack of staff and respect, absence of bags, and the inconvenience faced by customers including vulnerable groups. Craig expresses his disappointment and calls for improved customer service in these stores.

• Single Use Plastic Bag Ban Creates Unintended Problems In Canada [Feature/Expert Interviews]
• Are Canadians Buying Less Groceries With Ongoing Inflation? [Op-Ed]
• Consumers In Canada Less Loyal To Brands In Grocery Stores Amid Inflation [Study]
• Are Food Retailers in Canada Guilty of ‘Greedflation’? It’s Complicated. [Sylvain Charlebois]

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee dive into the current state of the Canadian retail industry, discussing recent consumer trends and challenges. They explore topics such as the impact of inflation, consumer spending habits, strengths in lower-cost regions, the struggle of small businesses, the shift between online and in-store retail, and the inventory and supply chain issues faced by retailers.

• Canadian Consumer Spending at Retailers Remains Consistent for July Amid High Inflation: Mastercard Study
• Canadians Are Now Buying Less Food. Now What For Grocery Retailers? [Op-Ed]

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Retail Insider's Craig Patterson interviews retail exec Daniel Ritchie about his past with several notable retailers. The interesting conversation is a walk down memory lane that many will enjoy. Daniel Ritchie is still at it after an attempted retirement, and is working with brand Dr. Vranjes to get it into Canadian stores.

• Daniel Ritchie, Retail Resource Partners Inc.
• Dr. Vranjes
• Retail Resource Partners Inc.
• Bretton’s Image: Martin Vendryes Woodworking

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Lee discuss the final exit of Nordstrom from Canada after almost 8 years, including the smashing of fixtures by staff in Vancouver during liquidation, challenges Nordstrom had in Canada, speculation on future of old Nordstrom locations and an American Nordstrom discussion.

• Nordstrom Rack Stores In Canada Shuttered EOD Sunday As Nordstorm Stores Prepare To Close In June
• Nordstrom Rack Closes Canadian Stores: A Discussion [Podcast]

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Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
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Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

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Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~This is the audio from a video podcast series, The Interview Series by Retail Insider Canada and is also available through our Retail Insider YouTube Channel . ~

Craig sits down with Mark Cohen, Director of Retail Studies at Columbia Business School and CEO of Sears Canada between 2001 and 2004. They discuss how the department store got started, how they once flourished, what went wrong, and the future of department stores — if any.

• Mark Cohen, Director of Retail Studies at Columbia Business School

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Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
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Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

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Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show)~

Craig and Lee have a conversation about what's happening on Yorkville Avenue in Toronto, which has seen several high-end brands lease space on the street in recent weeks. The area is changing rapidly as the population grows and Yorkville Avenue finds its place as a luxury address.

• Christian Louboutin Opens Canadian Flagship, Plans Concession Expansion [Photos] (2016)
• CHANEL Opens Impressive Canadian Flagship [Photos] (2017)
• Brunello Cucinelli To Open Yorkville Flagship (2017)
• Versace Opens Impressive Canadian Flagship on Yorkville Avenue [Photos] (2019)
• Upscale Sportswear Brand ‘Stone Island’ Opens 1st Canadian Flagship [Photos] (2019)
• Balenciaga Opens Large 2-Level Flagship Store on Yorkville Avenue in Toronto [Photos] (2022)
• Italian Luxury Brand Isaia Opens First Canadian Storefront in Toronto with Plans for a Second in Vancouver: Interview with CEO Gianluca Isaia (2021)
• Reformation to Open 1st Tech-Heavy Canadian Flagship Store in Toronto (2022)

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

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Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~This is the audio from a video podcast series, The Interview Series by Retail Insider Canada and is also available through our Retail Insider YouTube Channel . If you would like to subscribe to only audio interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate audio "The Weekly" podcast show is now available (link to Apple Podcast show). ~

Industry veteran John Torella discusses great department stores around the world and what makes them popular, as well as the future of the store concept and why it has died in North America. J.C. Williams Group’s Lisa Hutchison also chimes in.

John Torella is a Senior Advisor with J.C. Williams Group and Lisa Hutchison is the Managing Partner and Strategist at the consultancy.

• Lisa (Phillips) Hutcheson, Managing Partner at J. C. Williams Group
• John Torella, Senior Partner at J. C. Williams Group
• J. C. Williams Group

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Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
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Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show)~

Retail Insider’s Craig Patterson talks about his recent trip to see retail in Montreal. The conversation with Lee includes a discussion on what’s being seen downtown including vacancies on Ste-Catherine Street as well as the city’s amazing food halls. Craig also visited the Royalmount project which is set to open next year, and toured other areas including the city’s Gay Village.

• Retail Photo Tour: Sainte-Catherine Street in Montreal During COVID-19 (March 2021)
• Retail Photo Tour: Walking a Loop in Montreal’s Golden Square Mile (April 2021)
• Montreal Retail Growing Stronger as Tourists Return and Downtown Re-Emerges [Interview] (October 2022)
• Downtown Montreal Looks to Retail Revival Following Pandemic Struggles but Challenges Persist with Construction: Interviews (March 2022)
• Holt Renfrew Ogilvy Opens All 6 Retail Levels In Montreal [Photos] (July 2020)
• Hudson’s Bay Montreal Downsizing (September 2020)
• Downtown Montreal Hudson’s Bay Store Redevelopment Renderings and Plans Revealed (February 2021)
• Immersive Aquarium To Open As Part Of Montreal’s Royalmount Project [Interviews] (March 2023)
• Innovative Beauty Hall And Wellness Retail Concept To Open At Royalmount In Montreal [Interview/Rendering] (May 2023)
• Podcast: Royalmount in Montreal Announces 1st Luxury Tenants (November 2022)

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
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Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

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Share your thoughts!

Drop us a line at [email protected]. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/