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SaaS growth can look impressive on the surface—but recurring revenue, ARR, and customer growth don't automatically translate into a stronger or more profitable business.
In this episode of The Revenue Growth Lab, we examine the dangerous illusion behind modern SaaS growth: the belief that adding more customers and increasing MRR or ARR is enough to create sustainable revenue growth.
We break down the economics behind SaaS growth, customer acquisition cost (CAC), customer lifetime value (LTV), churn, retention, expansion revenue, CAC payback, recurring revenue, gross margins, and profitability—and explore why growth can become increasingly expensive when the underlying revenue engine isn't working efficiently.
You'll learn how acquisition, retention, monetization, and unit economics work together—and why companies need to look beyond top-line revenue to understand whether growth is actually durable.
In this episode, we explore:
The Revenue Growth Lab delivers practical insights on revenue growth, sales, marketing, customer acquisition, SaaS, monetization, pricing, retention, AI, and business strategy for founders, CEOs, entrepreneurs, and growth leaders.
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