Rick Neuman is an eCommerce, Retail Technology, and Product veteran having worked across Canada, the US, and Internationally for retailers like Canadian Tire, Sears, and Walmart. Joined Flipp a year ago to help families make life more affordable, and now leads the product strategy and technology development for this Canadian start-up.

In this episode of the Product Science Podcast, we cover Rick’s journey through product in Canada’s retail markets going from Sears to Walmart to Flipp. We also cover strategies on how to re-platform, the value of constantly listening to a customer’s pains, and how to empower teams and build trust in the shared product vision.