The Ridiculously Good Virtual Assistant Show

Client retention is more than just getting a client and keeping them.

It's about building a great relationship that helps you grow as a VA, and helping your client grow too.

Strong, long-term relationships with our clients helps us build a stable and profitable business.

One of the most important pieces of building your long term relationships with clients is mastering communication.

When communication is clear, it helps to avoid misunderstandings, but it also helps you efficiently work together.

In this episode, we'll talk about a few simple things you can do to in your business that focus on working with your clients long term.

If you need help taking a step forward, that's where I can help. I am here to help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving through private coaching, my group coaching program and my self study trainings. If you are ready to get my help, let's connect on a Cut to the Chase call. You can book yours at YourVAMentor.com/chase.

Thanks for tuning in this week! I'll see you next time!

PRIVATE COACHING: Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

GROUP COACHING MASTERMIND: The Virtual Circle is a group coaching mastermind option that costs less than private coaching, and can help you achieve the goals you set for yourself. We have one group training call and one group coaching call each month that will help you set goals and plan and implement the action steps to achieve them. There is also a VIP level of TVC that includes a monthly private coaching call, if you want a little extra personal attention. Check it out here: https://yourvamentor.com/TVC. We'd love to have you join us!

MONTHLY EMAIL MEMBERSHIP: I also have a brand new low-cost monthly membership program that will help you build your VA business – and it doesn't require you to be on social media! It's an email membership that I call The Virtual Toolkit! Every Monday morning you'll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I've created TONS of amazing resources for you – from business foundations and building resources (financial stuff, calculators, productivity, tech tips and tools, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, client acquisition, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist, seo checklist, client management) and personal growth stuff (goal setting worksheet, networking, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you'll get a fresh new one. Get more details and sign up here now!

SELF STUDY PROGRAM: My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

COMPLIMENTARY CONSULT: Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Growing your VA business is something that we talk a lot about but not all VAs do it well.

It takes strategy and planning, and I think it also takes support.

When we work alone all the time, it is really easy to let ourselves off the hook to do things that we know we are supposed to do.

We might have the best intentions but then when it comes down to it, we can put something off when something else comes along.

A lot of VAs I know actually put client work above their own business work - and while that does make sense - I mean the client is paying for your time - it's also really important to prioritize your own business so that you succeed.

Growing your VA business is important to consider.

Who doesn't want to make more money? Raising your rates is essential when you are in business, so that you can take trainings and systems to automate your business and even bring on team members if you want to. After I doubled my rates while working with my first business coach, i was able to bring on subcontractors to help me with client work because my rates actually supported paying them - they sure didn't before.

Who doesn't want to grow their services into something that you have learned and love to do? My business changed so much over the years, and I was really happy to be able to take training to change what I was doing for clients as my knowledge and experience grew too. I started doing client care which lots of people think is a lower value VA task (it's not). I progressed to being an online event manager. I set up and ran all of my clients' online events like meetings, conferences, group coaching programs and more.

So how can you make sure you are doing this … growing thing?

Tune in to this episode to find out!

If you need help doing any of the things I mentioned today - finding new clients, revising your rates, finding your community, networking, marketing, speaking, mastering time management, get in touch with me to talk about joining The Virtual Circle. I'm here to help.

It's the only reason I'm here at all, as you know. To help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving. I'd love to do the same for you.

We can work together privately, through group coaching, or private, self study, free and paid trainings. I have lots of ways I can help you. Just reach out so we can talk about what you need. Thanks again so much for tuning in this week! I'll see you next time!

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

I have a brand new low-cost monthly membership program that will help you build your VA business - and it doesn't require you to be on social media! It's an email membership that I call The Virtual Toolkit! Every Monday morning you'll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I've created TONS of amazing resources for you - from business foundations (financial stuff, calculators, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist) and personal growth stuff (goal setting worksheet, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you'll get a fresh new one. Get more details and sign up here now!

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Building an amazing Virtual Assistant business is not technically a difficult thing to do.

You find a client, you do great work, they tell their friends about you, and you get more clients. Right?

That's the dream - we don't have to market our business, we don't really have to network, we just keep getting referrals.

This is what happened to me in my VA business. But it didn't happen 'just because'.

I made strategic decisions and moves to get my business to that point.

I doubled my rates, found a business coach, joined a mastermind group, and became a part of a high-level community of business owners who needed my services.

And you can too. Listen to how I did it in this episode.

It's time for you to create the business you love. Create the freedom that you are dying to have.

I can help you do it.

Let's look at your business together and make some changes that will really impact what you do, and what your VA business does for you.

We can work together in my group coaching mastermind The Virtual Circle to get your plan in place.

It takes some honest assessment, a plan, a commitment to do the work, and then you have to show up and take the advice.

I blew the doors off my VA business when I joined a mastermind group and did the work to make changes in my business that were long overdue. And strategic.

You can do it. It's time to evaluate your business, and make those changes. You know I can help you do it.

I'm going to leave it here for you today but first let's circle back to today's quote: If the only reason your clients come to you is your price, you need to evaluate your business.

If you need help breaking through that barrier to find the great clients that really need you and value you, get in touch with me. I'm here to help.

It's the only reason I'm here at all, as you know. To help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving. I'd love to do the same for you.

We can work together privately, through group coaching, or private, self study, free and paid trainings. I have lots of ways I can help you. Just reach out so we can talk about what you need. Thanks again so much for tuning in this week! I'll see you next time!

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Getting advice about your Virtual Assistant business is such an important thing to do, and to plan for.

Two heads are better than one they say and I agree - in most circumstances, I think.

For whatever reason when we are a solopreneur, we think that means we have to do it all alone.

But I'm here to tell you that all of the best business people have help.

Why would you want to do it alone?

Because you think you should be able to is definitely not the right answer.

When we suffer, or make mistakes, there are solutions. There is always a solution to whatever has gone wrong.

Usually we don't want anyone to know that we failed, or that we did something stupid, so we keep it to ourselves.

We think no one will understand, that no one else could possible have done the same dumb thing that we did.

But they have.

And the biggest issue is that if you don't know how to fix the problem, then you will struggle even more on your own.

If you keep everything to yourself, you probably not make it in business.

Not only will it be much harder for you, but it will be lonely.

Not to mention, what will you do when things actually go well??

Who do you have to celebrate with?

You need peeps! Peeps who understand, and are there for you.

No one expects you to do anything on your own. Let alone everything.

There are people who can help you with your business stuff. People you can get advice from. Get support from.

We'll talk about that in today's episode. Let's go!

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

I have a brand new low-cost monthly membership program that will help you build your VA business - and it doesn't require you to be on social media! It's an email membership that I call The Virtual Toolkit! Every Monday morning you'll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I've created TONS of amazing resources for you - from business foundations (financial stuff, calculators, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist) and personal growth stuff (goal setting worksheet, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you'll get a fresh new one. Get more details and sign up here now!

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

I talk a lot about good habits and the importance of routines in your time management and general VA business success.

And they are important.

I want to talk about the most important thing, though, and that is actually doing them.

How many of you have created lovely routines or procedures, but then you never actually do them?

You aren't alone if that sounds like you.

It's the discipline of doing what you know you have to do, that will help you be successful.

Like Jim Rohn says, it is the bridge between goals and accomplishments.

Goals are great - you know where you want to go, you even might know the steps you need to get there.

But if you never take any steps, your goals will stay just goals.

The idea is to accomplish the goal.

And you do that by taking action. Probably lots of actions.

That takes discipline. And habits and routines. We'll talk about all three in this episode.

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

I have a brand new low-cost monthly membership program that will help you build your VA business - and it doesn't require you to be on social media! It's an email membership that I call The Virtual Toolkit! Every Monday morning you'll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I've created TONS of amazing resources for you - from business foundations and building resources (financial stuff, calculators, productivity, tech tips and tools, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, client acquisition, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist, seo checklist, client management) and personal growth stuff (goal setting worksheet, networking, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you'll get a fresh new one. Get more details and sign up here now!

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Starting your Virtual Assistant business comes with so many things that you don't know how to do.

Maybe you aren't sure what to offer as your services.

Maybe you aren't sure what to charge.

Maybe you aren't sure where to find clients.

But many of you are also aren't sure about how to do the actual work you need to do - and how to charge properly for it.

I see Virtual Assistants every single day who post in the groups asking for advice … 'a client needs me to do this (or that), how would you charge for something like that?'

I cringe every time I read that, honestly.

First off, if you don't know how to do something for a client, you shouldn't be doing it.

At least not if you are just getting started as a VA.

Don't get me wrong, you can learn on the job, sure, but the issue with this kind of post is the not knowing how much, or how to charge for it.

That's the thing that makes me cringe.

Why? Because you are operating a business - offering services. You need to know how much the services will cost the client in order to run your business professionally.

If you don't know, you aren't ready to work with clients yet (for that task).

Harsh, perhaps, but I have GOOD news too - of course!

You CAN figure this out pretty easily. So you can work with the client.

Listen in to figure out how.

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

I have a brand new low-cost monthly membership program that will help you build your VA business - and it doesn't require you to be on social media! It's an email membership that I call The Virtual Toolkit! Every Monday morning you'll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I've created TONS of amazing resources for you - from business foundations (financial stuff, calculators, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist) and personal growth stuff (goal setting worksheet, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you'll get a fresh new one. Get more details and sign up here now!

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Social media is one of the best tools you can use to promote your Virtual Assistant business.

And yet, many VAs use it incorrectly, and end up seeing little to no results, and/or spending way too much time trying to.

In this episode I want to give you 5 tricks to using social media smarter, so you can showcase your services and get clients to notice you.

Let's get right to it!

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

I have a brand new low-cost monthly membership program that will help you build your VA business - and it doesn't require you to be on social media! It's an email membership that I call The Virtual Toolkit! Every Monday morning you'll receive a lesson and a downloadable resource in your inbox, that you can use to take a step further in your VA business. I've created TONS of amazing resources for you - from business foundations and building resources (financial stuff, calculators, productivity, tech tips and tools, website planning guide) to marketing tools (branding worksheet, blogging templates, content calendar, client acquisition, marketing campaign planner) to advanced business skills (package planning, branding tools, onboarding checklist, seo checklist, client management) and personal growth stuff (goal setting worksheet, networking, speaking tips and tools, conflict resolution tips). All of this is available to you for just $9 a month!! You get your first resource as soon as you register, and every Monday morning after that you'll get a fresh new one. Get more details and sign up here now!

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Work life balance.

Some people will tell you there is no such thing.

That's kind of sad if they think that.

Don't believe them.

There absolutely is work life balance. It is, however, up to you to make it happen.

Let's talk about what balance means to Virtual Assistants. Or more specifically, moms who are VAs.

It's no secret that not all VAs struggle with balance.

If you are young, or single, or married but have no kids, or retired, you may not worry much about balance.

Moms almost always ask me for help finding balance.

I think balance means being able to do what you want when you want.

We don't need equal amounts of work and home, we need to be able to adjust when the balance is thrown off.

How can we do that?

Boundaries.

In this episode, we'll talk about how to use boundaries to get the balance you need in your VA business and family.

If you need help figuring out how to bring balance into your VA business and home life, get in touch with me. I'm here to help.

It's the only reason I'm here at all, as you know. To help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving. I'd love to do the same for you.

We can work together privately, through group coaching, or private, self study, free and paid trainings. I have lots of ways I can help you. Just reach out so we can talk about what you need. Thanks for tuning in this week! I'll see you next time!

‌

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

The Virtual Circle (TVC) is a monthly mastermind group for Virtual Assistants just like you. We get together 3 times a month for group Zoom sessions to talk about what you are struggling with, working on, or celebrating. It's a close knit community of your VA colleagues that provides the best kind of support for your VA business. Learn more about TVC here.

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

Every VA starts their business by deciding which services to offer and then trying to find clients.

It's not all the time that we consider the client, though.

We think, we have a service. You need this service. Hire me.

It might be more candy coated than that, but you get my drift.

We start to focus on getting clients, and we forget that we are a service business - in business to help the people that need us.

Maybe we know that in theory, but our tactics to get the clients too often forgets that.

And then guess what happens? We struggle to get clients.

So then what do we do?

We try harder.

We post everywhere and anywhere that we need clients. We run a special deal. We offer our services for free or a trial project.

And all that does is make us look desperate.

You probably don't think you are, but you are. Everyone sees it, except maybe you.

So, what can we do to stop acting desperate?

Tune in to this episode to find out!

If you need help figuring out how to do any of what you learned in this episode, get in touch with me. I'm here to help.

It's the only reason I'm here at all, as you know. To help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving. I'd love to do the same for you.

We can work together privately, through group coaching, or private and self study trainings. es for this episode. Thanks for tuning in this week! I'll see you next time!

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

The Virtual Circle (TVC) is a monthly mastermind group for Virtual Assistants just like you. We get together 3 times a month for group Zoom sessions to talk about what you are struggling with, working on, or celebrating. It's a close knit community of your VA colleagues that provides the best kind of support for your VA business. Learn more about TVC here.

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.

There are very few Virtual Assistants that I have met that don't like to learn.

In fact, it can be one of our biggest downfalls as business owners - we get distracted by all the new shiny stuff that comes along that we want to learn.

So I thought in today's episode I'd talk about learning - and how to do it well. while you are running your VA business.

We know that the VA industry is growing at a rapid pace, and has been for many years.

There are so many tools and apps and programs and platforms out there that helps us work better with our clients.

It's awesome, but if you don't keep on top of what's going on in our online world, you could quickly find yourself behind others.

I don't probably have to tell you to learn … like I said, so many VAs I know love to learn.

But it is important to be able to learn the right things at the time. That's what we'll cover in today's episode.

If you need help figuring out how to find training or budget for it, or implement it, get in touch with me. I'm here to help.

It's the only reason I'm here at all, as you know. To help you become a ridiculously good VA.

I have helped hundreds of VAs who are stuck get moving. I'd love to do the same for you.

We can work together privately, through group coaching, or private and self study trainings. es for this episode. Thanks for tuning in this week! I'll see you next time!

Let's work together privately to get you to your really big goal. It's the fastest way to get results and we can start right away. Learn more about private coaching here.

The Virtual Circle (TVC) is a monthly mastermind group for Virtual Assistants just like you. We get together 3 times a month for group Zoom sessions to talk about what you are struggling with, working on, or celebrating. It's a close knit community of your VA colleagues that provides the best kind of support for your VA business. Learn more about TVC here.

My self study program Getting Started as a VA can help you get your VA business started easily and quickly too. You can sign up right away and be on your way to getting clients by the end of the program, with all the right foundations in place. Check out the program here.

Reach out to me if you need to talk about where you are stuck and what the right option might be to get you moving. It's literally all I'm here to do is help you get to where you want to go. Book a complimentary Cut to the Chase call with me here.