The world has simply gone to the way of more touchless and faceless interactions, which greatly influences how companies need to adapt their digital web properties and strategies for helping their customer prospects and employees. Enter platforms like Sitecore, Salesforce, and others that have capabilities for content, personalization, and AB testing. However, they all have similar gaps in their stack, which is search, machine learning, and chat bots. With these digital changes occurring, more functions are needed to be accessed digitally.

In this episode, our host, Jon Price, spoke with Coveo's Digital Account Executive, JC Dumont, to talk Coveo, a leader in this arena on the Gartner Magic Quadrant. Coveo is a fantastic solution to address the gaps of digital experience platforms in organization's technology stack.

This podcast is brought to you by Americaneagle.com Studios.

For more information, check out this article by Coveo: How Search is Enabling Self-Service, Ecommerce, and Enterprise Stitching

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