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Why Most Leaders Fail at Giving Feedback

Researchers analysed 600+ studies and found that feedback made performance worse 1 in 3 times. Not neutral. Worse.

In this episode, I break down the three specific ways feedback fails and share a simple framework (T-F-F: Timing, Focus, Feedforward) that changes how leaders communicate.

What you will learn:
• Why your brain cannot process feedback under stress
• The difference between feedback that describes behaviour and feedback that attacks identity
• Marshall Goldsmith's feedforward method, tested on 1 million+ leaders

Chapters:
00:00 A Leader's Painful Feedback Mistake
01:41 Why Traditional Feedback Fails
02:52 Feedback Often Makes Things Worse
04:07 Common Ways Feedback Fails
04:21 Story One: The Wrong Moment
06:09 Story Two: The Wrong Target
08:22 Story Three: The Wrong Direction
09:29 Feed Forward vs. Feedback
10:50 The Power of Feed Forward
12:12 The TFF Framework: Timing, Focus, Feed Forward
14:00 What Leaders Should Do Differently
15:02 Recap & Takeaways

Sources:
• Kluger & DeNisi (1996), meta-analysis of 600+ feedback studies
• Buckingham & Goodall, "The Feedback Fallacy" (Harvard Business Review, 2019)
• Marshall Goldsmith, feedforward method
• Center for Creative Leadership, SBI model

New episodes every Tuesday.

Subscribe:  @TheRohitGautamShow  
Spotify: https://open.spotify.com/show/4mXoZRDramEBOP1nG04GSP?si=01049e20c4b14bd6
Apple Podcasts: https://podcasts.apple.com/gb/podcast/the-rohit-gautam-show/id1523111489

#leadership #feedback #leadershipdevelopment #feedforward #marshallgoldsmith

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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Welcome to The Rohit Gautam Show.

Business. Leadership. The Human Mind.

I am Rohit Gautam, a leadership coach with experience working with executives, founders, and teams. For the past few years, I hosted Curiosulus Chronicles, a podcast about leadership and coaching. The questions got bigger. The name could not keep up. So I rebuilt it.

This is what the show is about:

0:00 Why I started this show
0:10 Who I am
0:30 What this show covers
1:00 Who this show is for
1:25 How to get started

What to expect:

Solo episodes (10-15 min): One idea, broken down. No filler.
Conversations (30-45 min): Deep interviews with leaders, founders, coaches, and psychologists.

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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📺 Subscribe to Our Channel: https://www.youtube.com/@TheRohitGautamShow

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🔹 Twitter: https://twitter.com/RohitGautamShow

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Are robots really taking our jobs, or are they just changing how we work? In this episode of Curiosulus Chronicles, host Rohit sits down with Delhi-based CTO Arjun (23+ years across software, data engineering, and AI) to unpack what’s hype, what’s real, and how to future-proof your career.

We break down Arjun’s three-layer framework: Automation → Augmentation → Ideation, and apply it to fundamental roles: resume screening, customer support/BPO, entry-level programming, creative work, blue-collar robotics, and leadership. We also delve into trust & safety, why a data-driven culture matters more than “adding AI,” and offer practical advice for both fresh graduates and mid-career professionals.

What you’ll learn

• The difference between automation (high risk of replacement), augmentation (AI as a power tool), and ideation (human-led strategy).
• Which jobs are most at risk (clerical/BPO, basic coding) and which will grow (multi-disciplinary engineers who can review, test, design, and use AI).
• Why trust, risk, and governance matter as much as raw AI capability.
• How leaders should build a data-driven org (break data silos, invest in data quality, then layer AI/agents).
• Career advice for freshers and the 5–10 year cohort who need to reskill now.

Guest

Arjun, CTO & AI specialist; ex-software engineer, data engineer, consultant, mentor. Recent coursework in quantum computing & machine learning (IISc Bangalore), master’s in Data Science (University of Arizona).

Key takeaways

• Clerical/standardised tasks face the fastest automation; multi-skill, context-aware roles get amplified.
• Engineers who understand requirements, design, testing, and review AI output will thrive.
• Don’t bolt on A, fix your data first (lakes/warehouses, governance, quality).
• Leaders must define the “why” for AI before funding projects.

Links & mentions

• “Frontier models” (e.g., ChatGPT and others)
• Agentic AI & workflow orchestration
• Data lakes/warehouses & breaking data silos

Support the show

If you found this valuable, like, subscribe, and drop your questions in the comments, we’ll cover them in a follow-up episode!

#AI #Jobs #Automation #Augmentation #Leadership #SoftwareEngineering #DataScience #AgenticAI

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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The Nurturing Quotient: Leading with Heart in a Changing World | Ft. Rajesh Ramakrishnan & Nirupama Subramanian

In today's rapidly evolving world, leadership is no longer just about strategy and skills – it's about the heart. Join us for an illuminating conversation with acclaimed authors Rajesh Ramakrishnan and Nirupama Subramanian as they introduce their groundbreaking concept, "The Nurturing Quotient" (NQ).

Keywords:
Nurturing Quotient, Rajesh Ramakrishnan, Nirupama Subramanian, leadership, leadership development, modern leadership, empathetic leadership, conscious leadership, future of work, self-nurturing, nurturing others, leadership skills, emotional intelligence, transformational leadership, leadership success, CEO insights, leadership qualities, pandemic impact on leadership, Minouche Safik, McKinsey study, workplace culture, employee well-being, purpose-driven leadership, mentorship, coaching, empowerment, vulnerability in leadership, compassion, awareness, humility, openness, patience

#TheNurturingQuotient #LeadershipDevelopment #ModernLeadership #EmpatheticLeadership #FutureOfWork #NurturingSelf #NurturingOthers #LeadershipSkills #EmotionalIntelligence #ConsciousLeadership #RajeshRamakrishnan #NirupamaSubramanian #CEOInsights #LeadershipQualities #WorkplaceWellbeing #PurposeDrivenLeadership #Podcast #BusinessLeadership #HumanCenteredLeadership

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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📺 Subscribe to Our Channel: https://www.youtube.com/@TheRohitGautamShow

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🔹 Twitter: https://twitter.com/RohitGautamShow

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Inside the Mind of a Digital Leader | Oliver Morrison, CEO of Filter

In this powerful episode of Curiosulus Chronicles, we sit down with Oliver Morrison, CEO of Filter and co-founder of Personalised WP, to explore how leadership, innovation, and humility intersect in today’s digital landscape.

Oliver shares his evolution from starting an agency during a life-changing period (new marriage, new baby, new business!) to building one of the UK’s leading remote-first digital agencies. Learn how he balances strategic vision with emotional intelligence, and how Filter continues to deliver cutting-edge digital experiences for brands like JD Wetherspoon, Crystal Palace FC, and more.

🔑 We also unpack:
- Leadership in the age of AI and rapid tech change
- Courageous client conversations & values-driven decisions
- The power of distributed teams and remote-first culture
- How Personalised WP is redefining user experiences in WordPress
- Why sleep, simplicity, and consistency are underrated leadership tools
- Oliver’s advice to rising digital leaders

Whether you're in tech, leadership, or entrepreneurship, this episode is packed with relatable insights and real-world wisdom.

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Keywords: Oliver Morrison podcast, Filter digital agency, leadership in tech, remote first agency, Personalised WP, WordPress personalisation, digital transformation, startup founder UK, Curiosulus Chronicles podcast, modern leadership podcast, AI in agencies, future of digital agencies, emotional intelligence in leadership, values-driven leadership, tech founder story, entrepreneurship journey, work culture remote teams, UK startup ecosystem, design and development agency, open source innovation

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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Stay updated with our latest leadership & coaching insights:
📺 Subscribe to Our Channel: https://www.youtube.com/@TheRohitGautamShow

Connect with Us Online:
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🎧 Wholehearted Leadership in a Complex World | Mike Burrows on Curiosulus Chronicles

What if leadership wasn’t about control, but about connection?
In this thought-provoking episode, we sit down with Mike Burrows—author of Wholehearted and creator of Agendashift- to explore how organisations can lead with trust, adaptability, and purpose in a complex, fast-changing world.

If you're a curious leader, a change agent, or just tired of toxic work cultures, this episode is for you.

💬 Comment below: What’s your biggest leadership lesson from this episode?
📩 Don’t forget to subscribe and hit the bell to get curious with us every week.

🔗 Resources
→ Mike Burrows’ Website: https://www.agendashift.com
→ Mike Burrows’ Events: https://www.agendashift.com/events
→ Get the book Wholehearted: https://amzn.to/3Sk776S

🔍 Keywords: Mike Burrows, wholehearted leadership, deliberately adaptive organisation, Agendashift, trust in leadership, systems thinking, adaptive leadership, organisational change, agile transformation, leadership podcast, purpose-driven leadership, complexity in organisations, future of work, trust-based leadership, curious leadership, emotional intelligence at work, humane organisations, organisational design, slow down help out wake up
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Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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In this episode, we sit down with Nigel Thurlow, co-creator of The Flow System and former Chief of Agile at Toyota, to explore the game-changing concept of Distributed Leadership.

We dive deep into:
✅ What Distributed Leadership really means
✅ Why traditional leadership models are failing in today’s complex world
✅ How psychological safety and shared decision-making fuel innovation
✅ Real-world insights from Toyota and beyond
✅ The role of leadership in The Flow System’s Triple Helix: Complexity Thinking, Team Science, and Distributed Leadership

Whether you’re a leader, coach, agile practitioner, or simply curious about the future of work — this conversation will shift how you think about power, influence, and organisational agility.

🔗 Download the Flow System Guide: https://flowguides.org/Flow_Guide.pdf
📚 Learn more about Nigel: https://www.linkedin.com/in/nigelthurlow/

🧠 Connect with us for more deep dives on leadership, agility, and systems thinking.

👉 Don’t forget to Like, Subscribe, and hit the bell icon to stay updated with our latest episodes!

#Leadership #DistributedLeadership #NigelThurlow #TheFlowSystem #Agile #organizationaldesign  #futureofwork 

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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🚀 Unlock Your Leadership Potential with Courageous Conversations! 🚀

Are you ready to transform your communication and leadership? In this episode of Curiosulus Chronicles, we dive deep into the power of "Courageous Conversations" with Chetan Bhambri, an ICF Professional & Leadership Coach.

We're breaking down why traditional, authoritative leadership is fading and how coaching-based leadership, fueled by courageous conversations, is the future. Learn how to:

✅ Define and understand what a "Courageous Conversation" truly means.
✅ Overcome the fear and obstacles that prevent these crucial dialogues.
✅ Implement practical strategies for active listening and empathy.
✅ Cultivate a safe space for honest and impactful communication.
✅ Build your "courage muscle" for personal and professional growth.
✅ Understand how to build a company culture that fosters these conversations.

In a world craving authenticity and collaboration, mastering courageous conversations is essential. Whether you're a leader, entrepreneur, or simply someone looking to improve your communication skills, this episode is packed with actionable insights.

🔥 Don't miss out on:
* Real-world examples of successful (and unsuccessful) courageous conversations.
* Tips for handling emotional responses and navigating difficult discussions.
* The long-term benefits of mastering this essential skill.

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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🔹 Twitter: https://twitter.com/RohitGautamShow

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🔥 How do top leaders set goals that actually drive results? In this episode of Curiosulus Chronicles, we sit down with Ben Lamorte, one of the world’s leading OKR experts and the founder of OKRs.com. He’s worked with executives at Fortune 500 companies, startups, and high-growth organisations, helping them implement Objectives and Key Results (OKRs) to create clarity, accountability, and long-term success.

🎯 What You'll Learn in This Episode:
✅ The #1 mistake leaders make when setting OKRs (and how to fix it!)
✅ How OKRs align teams with company strategy and mission
✅ The difference between visionary vs. operational leaders when using OKRs
✅ How to measure leadership success beyond hitting targets
✅ The future of OKRs, AI, and leadership decision-making
✅ Real-world examples of OKRs driving transformation in top companies

🚀 Whether you’re a CEO, executive, startup founder, or leadership coach, this episode is packed with actionable insights on how to use OKRs for leadership success.

Check out the latest programs from our supporter, Abhyudaya Global Coach Circle, at https://abhyudayacoach.com

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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Gen Z: Born Agile? This episode explores the compelling theory that Gen Z possesses many qualities Agile coaches have been trying to instill in organisations for years. We discuss how leaders can embrace these natural strengths instead of suppressing them, and we discuss this topic with Francesco Bianchi. 

Disclaimer: The Rohit Gautam Show aims to explore leadership and coaching through diverse perspectives to inspire current and future leaders. The views and opinions expressed by our guests are their own and do not represent the beliefs or positions of the host or the podcast. We encourage open dialogue and respect for varying viewpoints, understanding that every experience shared contributes uniquely to the broader conversation on leadership and personal development.

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