How does a former banker end up leading one of the fastest-growing food brands in Europe? For John Eckbert, it started with a magazine cover, a cold email, and a vision that would eventually reshape the fast-casual dining landscape in the UK and beyond.

In this episode, John takes us through the unexpected journey that led him to Five Guys, from a bold proposal sent through a website form to a game-changing partnership with the Morell family. He opens up about the high-stakes moments, the behind-the-scenes decisions that almost didn’t happen, and the quiet conversations that changed everything.

It’s a conversation about bold transitions, unlikely beginnings, and the power of product obsession in building something people truly love.

IFS - award-winning Asset & Service Management software

👉 Reimagine your operations at https://hppod.co/ifsai

Hosted on Acast. See acast.com/privacy for more information.

What does it take to steer one of the world’s most iconic sports properties through a high-stakes transformation? For Greg Maffei, it meant navigating tense negotiations, decoding power dynamics, and learning to read the room, sometimes quite literally.

In this episode, Greg unpacks the behind-the-scenes moments that almost derailed the Formula One deal, the trust-building that kept it alive, and what he learned from working alongside legends like Bernie Ecclestone. From reading subtle negotiation cues to betting on bold strategies like Drive to Survive, it’s a deep dive into patience, perspective, and leadership under pressure.

IFS - award-winning Asset & Service Management software

👉 Reimagine your operations at https://hppod.co/ifsai

Hosted on Acast. See acast.com/privacy for more information.

What happens when a hungry banker decides to transform food delivery? For Will Shu, it meant hitting the streets as Deliveroo’s first rider, facing unexpected challenges, including getting a scooter helmet stuck on his head and navigating a high-stakes antitrust investigation.

In this episode, Will shares the key moments that shaped Deliveroo’s journey, from its humble beginnings with just three restaurants to becoming a global force. He opens up about early missteps, the mindset needed to push forward, and why staying obsessed with the customer experience made all the difference.

IFS - award-winning Asset & Service Management software

👉 Reimagine your operations at https://hppod.co/ifsai

Hosted on Acast. See acast.com/privacy for more information.

What does it take to disrupt an entire industry? For Danny Winer, it meant ignoring conventional wisdom, challenging the biggest names in retail, and taking a multimillion-dollar gamble on a single Super Bowl ad. 

In this episode, Danny shares the unexpected turns that led him from entertainment to entrepreneurship, the moment Gordon Ramsay’s team came calling, and how he built a brand by going against the grain.

It’s a masterclass in risk, resilience, and knowing when to seize the moment, even when the odds are stacked against you.

IFS - award-winning Asset & Service Management software

👉 Reimagine your operations at https://hppod.co/ifsai

Hosted on Acast. See acast.com/privacy for more information.

Step inside the moments that shaped the world’s biggest brands in The Room Where It Happened, a brand-new podcast hosted by Jake Humphrey.

Each episode sees the guest take us back inside a room and a moment that changed the course of their careers. With unprecedented insight on the pivotal decisions, unexpected turns, and behind-the-scenes moments that propelled companies to global recognition - and the lessons learned along the way from the people who were right in the middle of it all.

The Room Where It Happened is your front-row seat to the conversations that shaped history, offering a rare glimpse into the defining moments of top entrepreneurs and industry leaders.

Hosted on Acast. See acast.com/privacy for more information.