Natalie Kunkel, Solutions Consultant, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the Symphony of Life program, a specialized approach to care for residents with cognitive challenges. They discuss how the program was developed to improve resident engagement and independence through a holistic, community-wide strategy. Natalie explains how team members are trained through a virtual dementia experience to build empathy, and how personalized support plans help maintain resident dignity and wellness.

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Terese Corbin, Vice President of Care and Compliance, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the transformative impact of value-based care in senior living. They explore how this approach emphasizes proactive wellness management, leading to better health outcomes, longer resident stays, and overall satisfaction while maintaining cost-effectiveness through coordinated services like August Health.

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Paul Wang, Vice President Asset Management, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss 12 Oaks Senior Living’s rapid growth, successful management of distressed communities, and their outperformance of budget expectations. They also explore future market opportunities, with 12 Oaks poised to capitalize on increasing demand for senior housing and regional expansion.

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Aaron Catoe, Senior Vice President of Operations, and David Ensor, Vice President of Sales and Marketing, join Greg Puklicz, President of 12 Oaks Senior Living, to discuss 12 Oaks’ successful sales and marketing strategies and demonstrate how these strategies have led to significant occupancy growth across their communities.

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Jennifer Braun, Executive Director of The Grove at Midtown, joins Melissa Labor, Chief People Officer of 12 Oaks Senior Living, to share her journey in senior living, the impact of 12 Oaks’ leadership and core values, and her approach to building a successful team and community through transparency, trust, and comprehensive training.

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Eilleen Aldridge, Vice President 12 Oaks Solutions, joins Lori Jones, Chief Operating Officer of 12 Oaks Senior Living, to discuss various aspects of community management, including dementia care through the Symphony of Life program.

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Aaron Catoe, Senior Vice President of Operations, joins Lori Jones, Chief Operating Officer of 12 Oaks Senior Living, to discuss challenges the senior living industry has experienced since COVID, as well as divulging into experiences, insights, and strategies which have involved adapting sales approaches and addressing evolving needs of resident and family.

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David Ensor, Vice President of Sales and Marketing, joins Lori Jones, Chief Operating Officer of 12 Oaks Senior Living, to discuss challenges the senior living industry has experienced since COVID. They divulge into experiences, insights, and strategies which have involved adapting sales approaches and addressing evolving needs of resident and family.

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Aaron Catoe, Senior Vice President of Operations, and David Ensor, Vice President of Sales and Marketing, join Greg Puklicz, President of 12 Oaks Senior Living, to delve into their approach to sales and marketing. Aaron and David address how connection, mindset, and care impact their outcomes.

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Ann Bargeron, Senior Housing and Real Estate Leader, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the importance of owner-operator alignment to create thriving senior living communities, especially those in need of CapEx investments.

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