If your home service business falls apart when you step away, you don't own a business—you own a job.
In this episode of The Route to Revenue, Ben and Mike break down why SOPs (Standard Operating Procedures), systems, and processes are the foundation of profitable, scalable recurring revenue businesses—especially in the home services and trash can cleaning industry.
They share real-world examples from their own operations, including onboarding new drivers, reducing mistakes, improving customer experience, and creating consistency across every route, truck, and team member.
In this episode, you'll learn:
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Why SOPs are the fastest path to freedom for owner-operators
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How systems reduce stress, mistakes, and customer complaints
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How to onboard new hires faster (and keep trucks on the road)
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The difference between "good service" and 5-star service
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How to start building SOPs without perfection or overwhelm
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Why SOPs should be living documents—not static manuals
Whether you're just starting your home service business, scaling routes, or trying to step out of daily operations, this episode gives you a clear, practical roadmap to building a business that works—even when you're not there.
Take one process this week and document it. Progress beats perfection. 🥇
👉 Follow us for more recurring revenue strategy, real founder stories, and step by step breakdowns of what actually works in home service businesses.
🎯 Connect with Mike Walker founder of Spiffybin
🔗 Website: spiffybin.com
🔗 Instagram: instagram.com/spiffybin
🔗 Facebook: https://www.facebook.com/SpiffyBin/
🎯 Connect with Ben Magee founder of Green Can Cleaner
🔗 Website: greencancleaner.com
🔗 Instagram: instagram.com/greencancleaner/?hl=en
🔗 Facebook: https://www.facebook.com/greencancleaner/
🔔 Subscribe on our YouTube Channel
https://www.youtube.com/@TheRouteToRevenue
00:00 – Welcome to The Route to Revenue
01:25 – Why most owners are stuck owning a job
03:18 – SOPs as the escape from owner dependency
05:35 – Why systems save time, money, and stress
07:58 – Consistency and five-star customer experience
10:20 – Faster onboarding through checklists
12:45 – SOPs are living documents, not static rules
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