If your home service business falls apart when you step away, you don't own a businessβyou own a job.
In this episode of The Route to Revenue, Ben and Mike break down why SOPs (Standard Operating Procedures), systems, and processes are the foundation of profitable, scalable recurring revenue businessesβespecially in the home services and trash can cleaning industry.
They share real-world examples from their own operations, including onboarding new drivers, reducing mistakes, improving customer experience, and creating consistency across every route, truck, and team member.
In this episode, you'll learn:
-
Why SOPs are the fastest path to freedom for owner-operators
-
How systems reduce stress, mistakes, and customer complaints
-
How to onboard new hires faster (and keep trucks on the road)
-
The difference between "good service" and 5-star service
-
How to start building SOPs without perfection or overwhelm
-
Why SOPs should be living documentsβnot static manuals
Whether you're just starting your home service business, scaling routes, or trying to step out of daily operations, this episode gives you a clear, practical roadmap to building a business that worksβeven when you're not there.
Take one process this week and document it. Progress beats perfection. π₯
π Follow us for more recurring revenue strategy, real founder stories, and step by step breakdowns of what actually works in home service businesses. π― Connect with Mike Walker founder of Spiffybin π Website: spiffybin.comπ Instagram: instagram.com/spiffybinπ Facebook: https://www.facebook.com/SpiffyBin/ π― Connect with Ben Magee founder of Green Can Cleaner π Website: greencancleaner.comπ Instagram: instagram.com/greencancleaner/?hl=enπ Facebook: https://www.facebook.com/greencancleaner/ π Subscribe on our YouTube Channel https://www.youtube.com/@TheRouteToRevenue 00:00 β Welcome to The Route to Revenue 01:25 β Why most owners are stuck owning a job 03:18 β SOPs as the escape from owner dependency 05:35 β Why systems save time, money, and stress 07:58 β Consistency and five-star customer experience 10:20 β Faster onboarding through checklists 12:45 β SOPs are living documents, not static rules 15:05 β Real-world example: systems solving problems fast 18:10 β Truck, CRM, and field SOPs that matter 21:05 β Why cutting service corners kills retention 24:10 β Storing SOPs so teams actually use them 27:05 β Getting team buy-in without resistance 30:20 β One SOP every owner should build first 33:00 β Final takeaway: systems create freedom π£ If this episode helped you see where systems could save you time and stress, hit like, subscribe, and share it with another home service owner who's stuck wearing every hat. Take one process from today's episode and turn it into an SOP this week. Progress beats perfection every time. #RecurringRevenue #HomeServiceBusiness #SOPs #BusinessSystems #TrashCanCleaning #ServiceBusiness #Entrepreneurship #ScalableBusiness #OperationalExcellence #RouteToRevenue