Standing out in a crowded marketplace isn’t easy—especially in the gift and home industry where products often feel interchangeable. That’s why today’s episode is such a treat!

I’m joined by Kay Miller, author, speaker, and founder of Be Uncopyable, to talk about what it really takes to become unforgettable to your customers.

Kay shares powerful strategies, real-world stories, and practical tips on how sales professionals, brands, and showrooms can rise above the noise and create loyalty that price alone can’t touch. We dig into what it means to be “Uncopyable,” why differentiation matters more than ever, and how to implement simple steps that make a big impact.

You’ll learn:

• Why blending in is the fastest way to lose sales

• The power of the “Moose” concept and how it can make you memorable

• How to shift conversations from price to value

• Practical ways to stay top-of-mind in a hybrid selling environment

If you’re ready to set yourself apart and build a brand retailers can’t ignore, this episode is packed with insights you won’t want to miss!

Connect with Kay Miller:

Website: www.beuncopyable.com

Books: Uncopyable Sales Secrets & Uncopyable: How to Create an Unfair Advantage Over Your Competition

Email: [email protected]

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Ever have a day where you just don’t feel like doing the work? The calls, the follow-ups, the grind—it all feels heavy. Here’s the truth: your feelings aren’t always the truth.

In this episode of Inside Gift & Home, I’m sharing why your emotions can’t always be trusted in sales and how to train your mind to be stronger than your feelings. I’ll talk about lessons from Tim Grover—Michael Jordan’s personal trainer—on mental toughness, plus share a personal story about how pushing through a tough workout helped me push through challenges later in the day.

You’ll learn practical ways to:

✔ Stop letting emotions dictate your actions

✔ Build mental toughness for sales success

✔ Win the small battles so you can crush the big ones

If you’re ready to move past overwhelm and start selling with confidence, schedule a Connect Call with me today. On this call, I’ll learn more about you and guide you toward the next right step.

👉 Book your call here: https://calendly.com/dawngrooters/connect

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Ever catch yourself scrolling through social media or walking a trade show floor thinking, “They’ve got the best lines… the biggest customers… the perfect Instagram feed”?

You’re not alone—and it’s draining your energy. In this episode of Inside Gift & Home, we’re tackling the comparison trap head-on and replacing it with something powerful: healthy competition.

You’ll learn:

• Why comparison kills creativity and momentum

• How to shift your focus back to your unique value

• The difference between comparison and healthy competition (and why it matters)

• Practical ways to turn envy into inspiration without losing your confidence

Plus, I’ll share a real-life story from a sales rep who went from feeling stuck to making 8 calls on Monday and landing appointments—by following a proven hybrid sales system. You can schedule your connect call with me using this link: https://calendly.com/dawngrooters/connect

If you’re ready to stop comparing and start competing on your own terms, this episode is for you. Let’s elevate your mindset and your results.

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Let’s be honest—there are seasons in this business that feel really heavy. Sales are slow. You’re unmotivated. You’re spinning your wheels and wondering if it’s even worth it.

In this episode of Inside Gift & Home, I’m sharing what I personally do when I feel stuck, discouraged, or like I’m falling behind. I talk about how I ground myself in prayer, remind myself of who I am (not what others think), give myself space to journal, and hold onto the truth that it won’t always be like this.

You’ll also hear a powerful piece of advice a friend recently gave me: “Just take the next right step.” That phrase has stayed with me—and it might be what you need to hear today too. If you’re in a tough season, I hope this episode feels like a breath of fresh air. You are not alone, and there is a way forward.

And if you want support with inside sales or hybrid sales, I’d love to talk with you. The first step is to schedule a connect call with me. On that call, I’ll learn more about where you are and guide you toward the next right step for you and your business.

👉 Schedule your connect call here: https://calendly.com/dawngrooters/connect

Let’s take that first step—together.

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Are you stuck in the same sales routine, spinning your wheels, and feeling overwhelmed by all the follow-ups, shows, and daily chaos? In this powerful episode of Inside Gift & Home, I invite you to explore two paths:

🚪 One keeps you in the old way of doing sales—familiar, but exhausting.

🚀 The other introduces a simple mindset shift and a proven method to bring clarity, relief, and new momentum.

You’ll learn:

• Why so many gift & home pros stay stuck in reactive sales modes

• How to shift your mindset from burnout to breakthrough

• The 3 keys to transforming your daily sales routine without starting from scratch

  
  

If you’re ready to trade chaos for clarity and step into a hybrid approach that actually works, this episode is your starting point. Want to talk through how making a change could work for you?

Schedule a free connect call with Dawn: https://calendly.com/dgrooters/30min

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In this episode of Inside Gift & Home, I pull back the curtain on a powerful tool that industries like tech, healthcare, real estate, and even non-profits are using to supercharge their sales: the CRM. With 94% of tech companies using CRMs to streamline customer relationships and increase sales efficiency, the gift & home industry is clearly falling behind. You will learn what results these kinds of industries get from using a CRM.

So why aren’t more reps and vendors in our industry using CRMs like HubSpot? And what’s the cost of doing business the old way—relying on memory, sticky notes, or scattered spreadsheets? She also shares how her Hybrid Sales Advantage program helps reps blend phone and in-person sales and get organized with a CRM that actually works.

Right now, you can enroll in Hybrid Sales Advantage for just $50/month this July and join our 8-Week Sales Jumpstart kicking off August 4th—the perfect way to turn post-show momentum into actual orders and gain the peace of mind you are looking for.

Enroll now at www.brokenvesselsales.com/hybridsalesadvantage.

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Still managing your customer relationships with sticky notes, spreadsheets, and good intentions? You’re not alone—but it might be costing you more than you think.

In this episode of Inside Gift & Home, Dawn breaks down the top five CRM mistakes she sees reps, agencies, and vendors make—and how to fix them before they sabotage your sales.

You’ll learn:

🚫 Why “not using a CRM at all” is the #1 mistake holding back growth

💡 The difference between storing data and building strategy

🔁 How to create a system that works for your follow-ups, reorders, and rep transitions

✅ Why Hybrid Sales Advantage teaches HubSpot CRM step-by-step—without the overwhelm

Plus, hear a powerful testimonial from recent program alum Jeni, who shares how HubSpot transformed her daily sales routine. 🎉 July Special: Enroll in Hybrid Sales Advantage for just $50/month, and join the 8-Week Sales Jumpstart beginning August 4th—designed to help you follow up after market, organize your sales, and build momentum heading into fall.

👉 Ready to stop dropping balls and start building smarter systems?

Enroll now at www.brokenvesselsales.com/hybridsalesadvantage.

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Feeling overwhelmed trying to keep up with customer follow-ups, show notes, or tracking reorders? You’re not alone—and you don’t have to keep juggling it all manually. In this episode of Inside Gift & Home, I break down exactly what a CRM is, why it’s a game-changer for reps, agencies, and vendors in the gift & home space, and how it can simplify your entire sales process.

You’ll learn:

• What a CRM actually does (in plain English)

• Why HubSpot is a great fit for relationship-based selling

• How Broken Vessel and Core Elements partner to make setup, onboarding, and training seamless

• How to stop dropping balls and start building better systems

• The first step to explore whether HubSpot is right for you or your team

Whether you’re still using spreadsheets or just tired of things slipping through the cracks, this episode will help you get clear, stay consistent, and create a sales rhythm that actually works.

👉 Want to see how HubSpot could work for you? Schedule a free connect call with Dawn: https://calendly.com/dgrooters/30min

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In this special episode of Inside Gift & Home, Dawn sits down with Bethany Turner, Sales & Marketing Manager at Core Elements, to talk about how a CRM is evolving inside the gift & home industry—and how they are helping companies make the leap.

Bethany shares how Core Elements became a HubSpot Solutions Provider, why they chose HubSpot over other platforms, and how they’re partnering with Broken Vessel Sales Solutions to bring CRM strategy, training, and tools to vendors, agencies, and reps across the industry.

Together, we cover:

• Bethany’s journey into the gift & home world-Why HubSpot is a powerful tool for this relationship-driven industry-The pros, cons, and integrations that make HubSpot a strong fit for reps and vendors alike

• How Core Elements + Broken Vessel provide complete onboarding, implementation, and training

• What a CRM can do to streamline sales, follow-ups, and customer management for growth-minded businesses

If you’ve been thinking about implementing a CRM—but feel overwhelmed by where to start or how to make it work in this industry—this episode will give you the clarity and confidence to move forward.

👉 Let’s talk! Schedule a connect call with Dawn at [email protected] (https://calendly.com/dgrooters/30min) or Bethany at [email protected] to take the first step.

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What happens when a seasoned CEO decides to turn decades of high-level leadership into a mission to help other leaders grow? In this powerful episode I sit down with Dusty Holcomb, CEO & Founder of Arcqus Group, a firm dedicated to helping senior leaders unlock transformational growth through clarity, alignment, and execution.

With over 25+ years leading complex, high-growth organizations—from transforming AAA Carolinas to scaling Red Stag Fulfillment—Dusty knows firsthand the weight leaders carry. And he knows where many get stuck: not in ambition, but in the space between vision and action.

You’ll hear Dusty share:

• What most leadership teams miss when they’re chasing growth

• Why clarity isn’t just a leadership buzzword—it’s a game-changer

• Real stories of turning resistance into momentum during major transformations

• How Arcqus Group equips CEOs with the tools, systems, and support to scale sustainably

  
  

Whether you're a founder, executive, or emerging leader, Dusty’s insights will help you reframe your approach and lead with sharper focus—and greater impact. Want to lead with more clarity and confidence?

This episode is your roadmap to aligning your team, sharpening your vision, and unlocking the kind of leadership that leaves a legacy.

Connect with Dusty via email at [email protected], at his website: www.arcqusgroup.com, or via Linked In https://www.linkedin.com/in/dustyholcomb/.

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