Retention starts before the first appointment. In this episode, we unpack how to create a seamless onboarding and first visit experience that builds trust, drives follow-up bookings, and strengthens patient relationships for the long term.

You’ll learn:

• What to avoid during onboarding
• How to design a standout first visit flow
• Tips to personalize the patient journey from day one

This is the first step in our patient retention series—don’t miss it.