Grocery stores have notoriously put customers to work: scanning items, bagging them (and for many people, adding extra un-scanned items to those bags -- wink, wink). Now, Jeremy Bradley says restaurants are determined to give customers less human interaction. Giant kiosks are in the middle of the area where people would once line up to place orders at fast-food counters. "How soon before we're dishing up and serving ourselves at the counter?" he asks. Plus, JB wonders why -- aside from a data grab -- do restaurants insist on downloading their app just to get discounts. If the price can be lowered for app users, why not just lower prices for everyone and make dining out affordable again?