Another episode, another customer service rant. Jeremy Bradley talks about how he prefers avoiding contacting a company and letting things slide to eliminate the hassle of crummy customer service. JB mentions how he won't frequent a company if their contact info isn't front and center on their website. "The harder you make it for me to contact you, the less likely I am to deal with you." He goes on a rant about technology destroying the reputations of once-regarded brands. Later, JB shares a nightmare grocery-delivery story that ended up going from confusing to frustrating to downright creepy.

Jeremy Bradley says it all the time: customer service ain't what it used to be. Now, he compares the way he was trained in retail over 20 years ago versus how it appears employees are coached today. Are the standards the same? He doesn't think so. At the same time, have customer expectations shifted over the years? More and more, businesses are pushing back on the concept of "the customer is always right." JB shares stories about how his e-commerce staff has been treated by clients. Later, do "adult-content creators" eventually regret their nudie past or do they wear it (no pun intended) as a badge of honor? In a world of OnlyFans and sex-for-money work, are people less uptight about their past of baring all?

The AI discussion continues on the show. After the last episode, Jeremy Bradley had conversations with people about the growing use of artificial intelligence in day-to-day life. But, now that it's crossing over into the bedroom, is it getting too comfy or too creepy in people's lives? JB talks about checking out an AI boyfriend/girlfriend app and what he thought about the experience. Was he convinced that a person can become emotionally attached to a chat bot?

Jeremy Bradley shares his memories of Dolly Parton: including the time she crashed his radio show as a surprise guest. Plus, the celebrity tributes keep coming in for Dolly.

HELLO, DOLLY! Dolly Parton crashes a radio show! Remembering Dolly Parton 

Original air date: Nov. 6, 2019, Jeremy Bradley's Top of The Charts

It's official: Jeremy Bradley has discovered AI. He talks about how what was usually a quick Google search turned into hours of chatting with... a robot? He talks about the intrigue about asking it questions and testing its accuracy. How often was it correct? JB was surprised -- but in a good or bad way? He talks about the hours he spent and how it made him feel afterward. What was the one instance that made him second guess it all? You'll be surprised. Later, he reveals he can understand how people could fall in love -- literal emotional love -- with artificial intelligence.

For a neighborhood and household that's usually pretty quiet and boring, Jeremy Bradley recounts the craziness that happened in his world over the course of a week. First, it's flashing police lights outside the house, then the house suddenly goes dark. "What could possibly go wrong next?" JB wondered. Bad things happen in threes, right? JB proves that with the interesting stories on the show. Later, JB tells a story about remarkable organized retail theft... because the store didn't give a damn. Did they get what they deserved?

There are some people who share -- and over-share -- about their relationship and it makes you wonder why. Is it for attention? Is it for the sake of complaining? Is it for reassurance? Jeremy Bradley talks about how people chime in on his relationship when he's not even asking for advice or even discussing a problem. "I didn't ask for your relationship advice, but thanks," he said. It often happens when someone asks about his marriage and suddenly they become a relationship expert, leading him to wonder how it became a counseling session. JB wonders why people open up their relationship for discussions online. Later, he shares the one relationship question he's asked but doesn't understand.

When you're in your 20s, you can go, go, go all night and feel fine the next morning (maybe having not even slept) and go another full day. As you get older, sleep is your friend -- your best friend -- your BFF. Jeremy Bradley talks about his new appreciation for sleep. After spending 15 years waking up at 6 a.m. to be on the radio, JB talks about early retirement and the joy of sleeping in... until noon... every day. For many people, there aren't enough hours in the day: you wake up early, commute to work or school, spend the day there, commute back home and before you know it, it's time to go to bed again. You've had, maybe, four hours to yourself... if you don't have a partner, kids or pets needing your attention in the evening hours before bed. Later, JB talks about the rule in his bedroom that guarantees a great night of sleep -- every night.

Perez Hilton: forgive and forget or NMP? Jeremy Bradley chimes in on the drama surrounding the troubled gossip blogger.