Your business cannot thrive without a healthy supply of new customers. That’s just business 101. Actually getting those customers is a lot trickier. To really dig into today’s discussion, we have invited digital marketing expert Jonathan Rockett to the podcast.

New episodes posted regularly. If you would like to be a guest on the show, email us at [email protected]. Thanks for listening!

Employee retention is key to an organization's competitiveness and productivity, and the key to retention is employee appreciation. 

For this episode of The Scrub, we asked multi-industry credentialed professional Gloria Strauthers from Exodus Management and Consulting to share some employee appreciation secrets. 

New episodes posted regularly. If you would like to be a guest on the show, email us at [email protected]. Thanks for listening!

The Great Resignation is here. In the post-Covid age employee retention is a major topic. But in the jan/san industry, high employee turnover is nothing new. In jan/san, employee turnover averages two hundred percent.

Though high rates are common in the industry, keeping employee turnover low should be a priority. Employee retention is key to your organization’s competitiveness, productivity, and culture.

In this week’s episode of The Scrub, Caden and Sam tackle the age-old problem of low employee retention. Answering questions like why turnover for janitors is so high, and what you, as the employer can do to mitigate the cost to your business.

The Scrub welcomes it's first guest of Season 2, Dave Thompson from the Academy of Cleaning Excellence! The Academy of Cleaning Excellence provides professional development education to facility maintenance operations around the globe through live, online, and virtual instruction, making Dave the perfect person to join Caden and Sam in talking frontline team empowerment. 

This episode of The Scrub is all about taking care of your people, why education is better than training, and how you can help frontline workers feel valued. Listen to new episodes of The Scrub every two weeks for tips and tricks on running your facility management organization and improving your business. 

Learn more about Dave and his mission at the Academy of Cleaning Excellence by visiting academyofcleaning.com

Welcome to the Scrub, a podcast where you join CleanTelligent executives Caden and Sam as they explore best business practices for cleaning and facility managers. This season is our opportunity to learn and grow together by talking employee retention, proving cleanliness, building strong customer relationships through data, empowering cleaners to become more efficient and more. Enjoy new episodes every few weeks!

Email us at [email protected] to share feedback or become a guest on the show. 

We are not talking about golf in this episode, but we bring on a special guest to discuss what PAR means, and how it can help you Be CleanTelligent. Also, some trending news and a really feel good Bright Spot. 

Stay Safe!

We went on a 3-week break thanks to CleanTelligent's generosity! In this episode, we mention tips on how your cleaning organization or team can navigate through COVID-19. Stay safe, and remember to BE CLEANTELLIGENT!

We pick the brain of an industry MASTER - Joel Craddock. He provides some major insight into the importance of quality control and other ways you can Be CleanTelligent. Take a listen, it's a good one!

MAY THE FOURTH BE WITH YOU!

To start the episode, and to celebrate May 4th, we briefly ask Star Wars trivia questions. We highlight a cleaning company in Jackson Hole, Wyoming for their campaign to give back to frontline healthcare workers, and special guest Adon Rigg joins us to talk about marketing and sales in the jan/san industry and how important it is to focus on the outcome. 

Be sure to follow us on social media, @cleantelligent, and if you are interested in being on the show or have a question you would like answered, email us at [email protected].