Discussion on podcasts and whether your business should start one. Benefits, drawbacks, things you will need to begin and making a commitment. Also, distribution and how to get listeners.

Follow-up discussion on our live chat episode from yesterday with a shift towards providing excellent service on all channels. Is it still a choice to provide customer service on social media or other places that your customers are looking for answers?

Discussion on the benefits and use cases for live chat on your website, not only from a consumer standpoint but from a business efficiency standpoint.

Discussion on using call tracking for your small business and the ways it can benefit both your marketing as well as your bottom line.

Discussion on the mistakes that I made by not hiring a lawyer when we first got started with our company. The ways lawyers can help you (not just worst case), and advice on what to use them for to avoid problems.

Discussion on the benefits and drawbacks of using VoIP for your small business. Find out which provider we are using at Searl Media and some of the things you can do with a really robust system.

Discussion on using domain names for your business and what you can do after it is registered. Easy to understand, we walk through pointing a domain name to an actual website as well as setting up email.

Discussion on the important of photography and using both pictures as well as video to tell your story.

Discussion on committing to social media. How to figure out who your customers are, what type of content they enjoy, and where to reach them effectively.

Discussion on why feedback and reviews are so vital to your business's success online. How they work in your favor and why they drive new revenue for you.