In this episode of the Security Repo Podcast, we dive into the world of incident response with Robert Saul, General Manager of AWS Security Incident Response Services. Robert shares insights from decades of experience, emphasizing that over 70% of security incidents stem from credential loss and that these challenges are rooted more in people and process than technology. From governance and playbooks to building a culture of incremental improvement, this conversation is packed with hard-won advice for security professionals at every level.
https://aws-samples.github.io/threat-technique-catalog-for-aws/
https://aws.amazon.com/iam/access-analyzer/
https://www.linkedin.com/in/robert-saul/
With nearly 30 years of experience in security and network engineering, Robert Saul currently serves as the General Manager of the [AWS Security Incident Response service](https://aws.amazon.com/security-incident-response).
In this role, Robert establishes the strategy and measures the operations of a global network of security incident responders dedicated to supporting the investigation of security events that occur on the customer side of the shared responsibility model. The service's focus is on the coordination, detection, analysis, mitigation, and recovery from cyber incidents, ensuring AWS customers receive top-tier support to accomplish their business objectives.
He is incredibly proud to be a part of this team of talented professionals. Their collective experience, dedication, and expertise allow them to provide invaluable guidance, often in high-pressure situations where time is critical. Robert is continually inspired by their commitment to excellence in incident response and their unwavering customer obsession in line.
Prior to AWS, Robert engineered and secured tactical communications platforms for defense and intelligence sectors. This background provides him with a unique perspective on the evolving landscape of cyber threats and the importance of robust incident response strategies.
Robert's blend of technical capabilities, leadership skills, and experience in both public and private sectors enables him to effectively lead the AWS Security Incident Response service. Together with his exceptional team, they guide customers through the complex world of cybersecurity and incident response.
He is also deeply grateful for the opportunity to work alongside such a talented and dedicated group of professionals. Their expertise, passion, and commitment to our customers’ security make it an honor for him to lead this service every day.