Troy Santana joins us as a Sales Engineer for Critical Start. After spending 6 years as part of their 24x7 SOC team in analyst, management, and supporting roles, he moved over to security consulting to provide technical depth and operations experience to the buying process. A veteran of the Marine Corps, he obtained an M.A. in Criminology/Criminal Justice and uses that experience and education to help his team and clients understand the importance of layered security and operational expertise in both tools and personnel.