The Seismic Shift with Dr. Michelle K. Johnston

Chief Heart Officer Claude Silver (VaynerMedia/VaynerX) joins Michelle to unpack why the real “seismic shift” at work is bringing our humanity back. From emotional intelligence and psychological safety to trust, belonging, and authentic leadership, Claude lays out a practical roadmap leaders can use today—especially with Gen Z and Gen Alpha demanding purpose, flexibility, and voice. Claude shares her non-linear journey to becoming a Chief Heart Officer, the three-part structure of her book Be Yourself at Work (you → team → culture), and tangible moves to show up with heart—starting with knowing your non-negotiables and strengths. If you’re trying to attract and retain top talent, reduce burnout, and build a culture where people actually want to stay, this conversation is your playbook. 

Chapters 
00:01 — Welcome & You → Team → Culture Framework
02:49 — Gen Z & Gen Alpha at Work
05:06 — Why Old Playbooks Fail
05:57 — The Splinter Analogy
06:52 — Building Trust & Belonging
07:19 — Psychological Safety in Hybrid Work
10:36 — Autonomy, Flexibility & Hybrid
10:45 — Feedback Without Fear
12:01 — Emotional Optimism: The Success Recipe
14:40 — Self-Awareness as a Leader
32:01 — Closing Takeaways from Claude

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Heart's On Fire

Follow Michelle for more inspiring content:

Watch the podcast on YouTube: https://www.youtube.com/@TheSeismicShiftwithMichelle 
LinkedIn: linkedin.com/in/michelle-johnston-0264b5b
Instagram: instagram.com/michellekjohnston 
Website: https://michellekjohnston.com/ 

Season 4 of the Seismic Shift podcast is here—and it’s all about the seismic shifts in you. Host Michelle Johnston tees up a season packed with practical tips you can use right away to create more connection and drive better results at work and in life. Expect candid insights, actionable takeaways, and stories that challenge how you lead, communicate, and collaborate.

This season, she's joined by some incredible voices, including Marshall Goldsmith (co-author of her latest book, The Seismic Shift in You), Mita Mallick (author of The Devil Emails at Midnight), and Claude Silver, the first-ever Chief Heart Officer at Vayner Media, to name a few. From leadership habits to culture-building and human-centered performance, each conversation zeroes in on what actually moves the needle—so you can grow yourself and your team. Special thanks to Loyola University New Orleans for their generous support.

Season 4 begins with world-renowned executive coach Marshall Goldsmith joining Michelle Johnston to discuss the groundbreaking leadership insights behind their co-authored book, The Seismic Shift in You. Broadcasting from their experience at Thinkers50 in London, they share the seven critical shifts every leader must embrace to stay relevant in a world reshaped by AI, remote work, and cultural transformation. With stories from Alan Mulally, Frances Hesselbein, and Gary Ridge, the conversation dives into practical ways to foster connection, reshape meetings, manage calendars, and elevate energy. Goldsmith also reveals how AI, including his own MarshallBot, is redefining coaching and thought leadership. This is not soft leadership. These are hard skills that generate hard results. You'll walk away inspired to lead differently—more connected, more human, and more effective.

CHAPTERS:
00:00 Introduction to Marshall Goldsmith
01:00 Birth of the Book at Thinkers50
02:30 Seismic Shifts Facing Leaders Today
04:00 Connection as a Leadership Imperative
05:20 Embracing AI: MarshallBot and the Future of Coaching
07:00 Michelle Learns Prompt Engineering from Marshall
10:00 Free Coaching: The Gift of MarshallBot
11:30 AI’s Role in Leadership Development
14:00 The Seven Seismic Shifts Overview
15:00 Transforming Meetings into Conversations
18:00 Reshaping Your Calendar to Reflect Priorities
21:00 Making Virtual Meetings More Human
23:00 How to End Meetings with Impact
25:00 Alan Mulally and the Power of Red-Yellow-Green
27:00 Gary Ridge and Creating Meaning at WD-40
29:30 Energy as a Leadership Asset
33:30 Final Thoughts from Marshall & Michelle

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Heart's On Fire

Follow Michelle for more inspiring content:

Watch the podcast on YouTube: https://www.youtube.com/@TheSeismicShiftwithMichelle 
LinkedIn: linkedin.com/in/michelle-johnston-0264b5b
Instagram: instagram.com/michellekjohnston 
Website: https://michellekjohnston.com/ 

Bestselling author and renowned communication strategist Sam Horn joins Michelle on this week’s episode of The Seismic Shift to share the transformative power of language in leadership and life. Drawing from her latest book Talking on Eggshells, Sam walks listeners through a series of seismic shifts in language that will help reduce tension, boost connection, and strengthen leadership presence.

From hospitals to boardrooms, Sam shares real world stories that highlight how common phrases like “you need to,” “should,” or “no, we can’t” often backfire, eroding relationships and escalating conflict. In their place she offers alternative language that frames requests positively, fosters cooperation, and helps leaders connect rather than command.

Whether you're dealing with difficult conversations, wanting to craft more positive internal dialogue, or working to create a healthier culture, this episode provides a roadmap to better communication. Michelle and Sam also discuss the link between communication and connection, and how words can create emotional safety in personal and professional settings. This episode isn’t just about semantics—it’s about reshaping your conversations to shape your results. Sam’s insights are simple to implement, and will no doubt leave a lasting difference on how people lead, relate, and live.

CHAPTERS:
00:00 Words to Lose, Words to Use
01:17 Meet Sam Horn
03:55 Seismic Shifts in Communication
06:05 Replacing “Should” with “Next Time”
07:12 Avoiding “No” and “Can’t Because”
08:02 Power of Reframing Apologies
11:28 Situational Awareness in Communication
13:35 Ditch the Word “But”
17:14 Shift “There’s Nothing” to “There’s Something”
19:51 The Impact of “You Have To” vs. Courtesy
22:41 Ordering at Home and Work
24:46 Deny vs. Reframe in Accusations
25:21 Communicating the Vision
27:03 Words That Shape Environments
29:09 Banning the Word “Problem”
29:48 Return on Connection Through Language
30:20 Final Thoughts from Sam Horn
31:17 Closing and Gratitude

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire

Follow Michelle for more inspiring content:

Watch the podcast on YouTube: https://www.youtube.com/@TheSeismicShiftwithMichelle 
LinkedIn: linkedin.com/in/michelle-johnston-0264b5b
Instagram: instagram.com/michellekjohnston 
Website: https://michellekjohnston.com/ 

Global connection strategist Andy Lopata joins Michelle for an eye-opening conversation about the true meaning of networking and why it's undergoing a seismic shift right now. Far from the outdated perception of awkward meet-and-greets and LinkedIn ads, Andy reframes networking as “professional relationship strategy,” a shift that has not only elevated his own career but is also transforming how leaders approach connection.

Andy shares how his years of building networking businesses evolved into a calling to help others understand the deep value of intentional relationships. He and Michelle then dive into the seven stages of professional relationships, the "Four I’s" model, and take a look at why knowing how people can help is just as important as who you know.

Michelle and Andy also tackle the loneliness epidemic and discuss why in-person connection—whether it’s a business cruise, a coffee catch-up, or a spontaneous detour through the English countryside—is vital for personal and professional well-being. Packed with practical insights and real-life examples, this conversation will inspire listeners to rethink their calendars, prioritize “connection cadences,” and rediscover the value of showing up—not just on Zoom, but at your next team meet-up. 

CHAPTERS:
00:00 The cost of losing eye contact in virtual connection
02:25 Andy's story: From family business to global strategist
04:55 The seismic shift in global work and mentoring
08:06 Hybrid work: Productivity vs. connection
10:01 From networking to professional relationship strategy
13:05 Why redefining networking changed everything
15:05 Peaks in popularity: Why connection matters more in uncertain times
18:37 The ROI of in-person interaction
22:41 Snorkeling, business retreats & seeing beneath the surface
24:59 The “Connection Espresso” principle
27:50 Generational gaps and the reality of remote work
30:45 Andy’s relationship strategy: Build, nurture, leverage
31:33 Curiosity, vulnerability, and asking for help
32:17 Connection, energy, and gratitude

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire

On today’s episode of The Seismic Shift, Michelle welcomes Dr. Laura Hambley Lovett, a leading organizational psychologist and authority on workplace wellness, for a candid conversation about toxic leadership and the damage it inflicts on individuals and companies alike. With decades of experience helping people and organizations flourish, Dr. Laura explains how innovation, productivity, and mental well-being all suffer under toxic leadership.

During their candid conversation listeners will learn how to distinguish between a "difficult" and a "toxic" boss—a crucial insight that determines whether a leader can be coached or must be removed. Dr. Laura introduces her original research outlining eight toxic boss personas, ranging from the egomaniac to the gaslighter, shedding light on behaviors that erode trust, cause burnout, and lead to lasting psychological harm.

Michelle also talks about her own professional journey, including the cost of mimicking authoritarian leadership early in her career, and the relief and success that came when she led with authenticity and empathy. This powerful episode serves as a rallying cry to eradicate toxic leadership and prioritize workplace cultures where people can thrive. Whether you’re in HR, leading a team, or simply trying to survive a harmful boss, Dr. Laura’s research and Michelle’s wisdom offer critical insight and a way forward.

CHAPTERS:
00:00 Innovation Needs Healthy Leadership
01:32 Meet Dr. Laura Hambley Lovett
02:20 Her Path to Becoming “Dr. Laura”
04:42 Human-Centric Workplaces Post-Pandemic
07:08 Seismic Shifts & Toxic Hotspots
09:57 Difficult vs. Toxic Bosses
13:41 The 8 Toxic Boss Personas
16:24 Health Impacts of Toxic Leadership
19:45 Why People Stay Too Long
21:53 A Vision for Healthy Workplaces
24:32 Why CEOs Must Take This Seriously
28:05 Metrics to Detect Toxic Leadership
31:26 Advice for Vetting Future Bosses
33:22 Final Words: “I Wish I’d Quit Sooner”

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire

From being cut in Spain to coaching in the NBA, and from writing cold letters to becoming a bestselling author and global speaker, David Nurse's path defies traditional success playbooks. In this episode, David Nurse, a former professional basketball player and NBA coach turned elite performance strategist, bestselling author, and one of the top 50 keynote speakers in the world, sits down with host Michelle Johnston to unpack the mindset tools and energetic strategies that elevate leaders beyond grind culture into a sustainable rhythm of achievement and joy.

David Nurse is known for his transformative approach to mindset. He has trained over 150 NBA players and works with top executives and organizations to unlock next-level leadership and peak performance. He is the author of several acclaimed books including Pivot & Go and Breakthrough, and is the host of The David Nurse Show. With a blend of athletic rigor and psychological insight, David inspires global audiences to shift perspectives, harness energy, and lead lives rooted in joy, connection, and purpose.

In this episode, David reveals how pivotal moments—like being released from a pro team or getting fired from an NBA coaching job—became catalysts for reinvention. With wisdom born from real-world setbacks, he emphasizes that doors don’t close, they pivot into patios. He shares how his mom’s metaphor about beachfront opportunities reshaped his worldview and lit the path forward.

He speaks candidly about what’s holding most high performers back: not time, but energy and attentionality. He outlines systems for daily success, including morning routines, the power of perspective, flow state optimization, and intentional end-of-day rituals. David's life is living proof that discipline creates freedom, and he empowers listeners with tools like the “bucket of lies vs truths,” “mental dictatorship,” and “the SNAP method” to shift from stress to strategy.

Michelle and David explore the seismic shifts in leadership culture, away from hustle-as-worth and toward holistic, human-centered performance. Whether you’re a CEO, an emerging leader, or just seeking more purpose in your day, this conversation offers a blueprint for living and leading with presence, positivity, and possibility.

CHAPTERS:
00:00 Meet David Nurse: From Pro Ball to Performance Coach
03:02 The Spain Cut & The Beachfront Metaphor
07:45 Handwritten Letters and NBA Coaching Dreams
12:18 Fired & Pivoting to Purpose
16:00 The Energy Shift: Beyond Hustle Culture
20:11 Routines, Flow State & the SNAP Technique
24:39 Time Bucketing, Big 3s & Daily Resets
29:13 Leading with Energy & Intentional Recharge
32:00 Mindset Tools: Lies, Truths, and Crushing Ants
34:26 The Flow Code Project & What’s Next for David

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire

After a seismic career and life shift, Todd Vande Hei reemerged with a revolutionary take on health. In this powerful conversation, Todd opens up about losing everything during the 2008 economic collapse and how that dark season became the unlikely foundation of his life’s work—building Stark, a human optimization company for elite professionals.

Todd discusses the health challenges that plagued him for decades: seizures, chronic migraines, joint pain, and a state of perpetual burnout fueled by overachievement and hyper-vigilance. These challenges prompted him to reject fragmented healthcare and build a team-based, metrics-driven model inspired by business strategy. He explains how viewing the body like a company—complete with KPIs, quarterly goals, and aligned functional teams—can transform even the busiest executive’s approach to wellness.

You'll gain practical strategies for reclaiming your health, including how to implement “walking meetings,” protein-first nutrition, strength and mobility routines, and advanced sleep hygiene. Todd also unpacks why most high achievers resist lifestyle changes—and how to design wellness tactics that blend into real life without requiring more time.

Michelle and Todd explore what it means to evolve from grinding effort into wisdom-based leadership, and how emotional health is essential for long-term performance. For leaders stuck on the hamster wheel, this episode is an invitation to rethink success—and embrace health as a strategic advantage.

Whether you're building a business, leading a team, or simply trying to regain balance, Todd’s story and science-backed advice will resonate deeply and inspire immediate action.

CHAPTERS:
00:00 Introduction to Todd VandeHei
02:15 From Carpet Industry to Health Transformation
05:20 Starting Stark During Personal Crisis
08:45 Health Breakdown: Seizures, Migraines, Chronic Issues
13:00 Frustrations with Traditional Healthcare
15:30 Creating a Holistic Health Team
19:00 Type A Burnout and Hyper-Vigilance
23:15 Turning Health into a Measurable Strategy
26:00 Walking Meetings & Leveraging Tech
28:30 Weekly Routine: Strength, Cardio, Mobility
31:00 Mobility Training & Permanent Gains
33:00 The 3 Health Shifts: Sleep, Walk, Protein
35:00 Final Advice for Executives on Reclaiming Health

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire 

Michael Bungay Stanier doesn’t just write books—he starts movements. In this energizing conversation with Michelle, the celebrated author of The Coaching Habit and How to Work with Almost Anyone shares the seismic shifts that changed how we lead, connect, and collaborate at work.

Together, they discuss how effective leadership is moving away from advice-giving toward deeper connection, and why asking the right questions upfront can make or break a relationship. Michael explains the origin of his latest book—sparked from a “failed” manuscript and refined into a transformative guide—and details the five questions that form what he calls a “Keystone Conversation.” From stories of co-authoring challenges to funny missteps in innovation consulting, Michael blends humor, vulnerability, and wisdom in a way that only he can and listeners will learn how understanding each other’s best, preferences, and past patterns can elevate a project from stressful to successful.

Michelle also shares her own leadership practices—like her "connection walks" and reflections from co-writing her new book with Marshall Goldsmith. They unpack how small shifts in how we begin working relationships can result in massive gains in trust, productivity, and joy. Whether you're leading a team, co-authoring a book, or collaborating on a project, this episode offers rich, immediately applicable takeaways for working better—with just about anyone.

CHAPTERS:
 00:00 Introduction to Michael Bungay Stanier
 02:30 Michael’s journey from Oxford to bestselling author
 07:50 From innovation consultant to self-published success
 10:25 The Coaching Habit and shifting away from advice-giving
 13:00 Why connection is the foundation of leadership
 15:10 The origin of How to Work with Almost Anyone
 18:45 The Keystone Conversation: five essential questions
 23:40 Designing relationships, not just doing the work
 27:10 Vulnerability, repair, and preventing misalignment
 30:00 Upcoming seismic shift: improving how change happens
 32:30 Final thoughts and thank you

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire 

What’s your next move? Cynthia Bentzen-Mercer joins this week’s episode of The Seismic Shift to help mid-career professionals, especially women, become more intentional about their career paths. In today’s conversation with Michelle, Cynthia shares her journey from corporate leadership to executive coaching, highlighting some key shifts in the modern workplace.

Drawing from over 30 years in corporate leadership, Cynthia walks us through her insights on overcoming workplace biases, advocating for oneself, and creating opportunities for advancement. Together Cynthia and Michelle emphasize the power of connection, energy management, and setting boundaries to ensure women actively shape their professional futures rather than waiting to be noticed.

Towards the end of their conversation Cynthia also introduces the concept of "zeal"—bringing energy and intentionality to personal and professional growth. If you’re ready to stop waiting and start actively shaping your career, this episode is packed with actionable advice to help you move forward with confidence.

Check out Cynthia’s book—Now, Near, Next here: https://www.amazon.com/Now-Near-Next-Professional-Serendipity/dp/1637558937. 

CHAPTERS:
00:00 The Power of Intentionality
02:08 Cynthia’s Journey from Corporate Leadership to Coaching
06:09 The Hidden Risks of Remote Work for Women
10:10 Why Intentional Connection is Crucial
16:38 Energy Management and Finding Your Strengths
19:56 The Importance of Self-Advocacy
24:08 Setting Boundaries and Prioritizing Yourself
31:27 Three Steps to Advance Your Career

Special thanks to our friend Brian Wayy for the theme music this season!
Track Title: My Hearts On Fire