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The week in service business news — HVAC, plumbing, electrical, landscaping, cleaning, auto repair, salons, gyms, med spas, staffing, and commercial services. Every Monday: three signals on tariffs, M... more
FAQs about The Services Brief:How many episodes does The Services Brief have?The podcast currently has 34 episodes available.
July 17, 2026Woodhouse Spa — Turning One-Off Facials Into Recurring RevenueA luxury spa franchise closes Q2 on the back of existing owners expanding, and bets its next phase on memberships and medical aesthetics — the transactional-to-recurring shift every service owner should study....more5minPlay
July 13, 2026The Labor Math, Robot Front Desks, and the Roll-Up PreviewJune's jobs data rewrites your labor cost math, AI booking agents take over the phones, and auto-body consolidation shows every trade what's coming....more5minPlay
July 10, 2026Business Spotlight: Crunch Fitness Puts Boutique Studios Inside the Value GymAt its June 25 global convention, Crunch Fitness unveiled "Crunch 3.0" — Pilates, boxing, and strength studios built into its low-price gym to lift revenue per member without breaking the value promise. The transferable lesson on premium add-ons, plus the three numbers that mattered this week....more5minPlay
July 06, 2026Cross-Industry Briefing — the Job-Changer Pay Gap, AI at the Front Desk, and a Retailer Buys Into InstallationJune labor data shows job-changers out-earning stayers (6.6% vs 4.4%); AI answering agents now handle 85-95% of service calls while 60% go unanswered; and Bed Bath & Beyond buys two install/renovation firms to build a home-services pillar — what each shift means for owners with employees....more6minPlay
July 03, 2026Quality Collision Group's Up-Market BetQuality Collision Group named a Chief Strategy Officer this week as it scaled to 89 shops across 12 states — betting on certified premium/luxury repair the mega-consolidators can't cheaply copy. Plus the three numbers that mattered this week....more5minPlay
June 29, 2026Repair-Over-Replace, AI Tool Sprawl, and the Gym Roll-UpThe home-service revenue mix tilts from big replacements to small repairs; small-business AI adoption hits 82%; and Fitness Ventures becomes the largest Crunch franchisee — what each shift means for owners with employees....more5minPlay
June 26, 2026Aveanna Buys Its Way to More Nurses — and Why Retention Is the Real AssetAveanna Healthcare's $175.5M cash purchase of pediatric home-care provider Family First Homecare shows that when the scarce input is people, not customers, acquirers pay for an assembled workforce. Plus the three numbers that mattered this week....more5minPlay
June 22, 2026Costs Climbing, Phones Answering Themselves, and Collision ConsolidatesMaterials and skilled labor are squeezing service-business margins from both sides, AI front-office tools hit the point owners are turning them on, and collision-repair consolidation rolls forward — three stories and what each means for owners....more5minPlay
June 19, 2026Premium Service Brands Spotlight: Friday, June 19, 2026EP16 spotlights Premium Service Brands' acquisition of Wise Coatings (June 11), a 22-location floor coatings franchise. Covers PSB's multi-brand platform strategy, floor coatings unit economics, and why the cross-brand adjacency referral engine is the real competitive asset — and what independent owners should take away about mapping their own service adjacencies. Key numbers: copper +18.4% YoY (Gordian Q2 2026), 72% AI adoption in field service (FSM Trends 2026), and the FTC's $17M record franchise disclosure settlement against Xponential Fitness (March 2026)....more5minPlay
June 15, 2026Cross-Industry Briefing: Monday, June 15, 2026EP15 covers three stories this week: (1) Copper up 18.4% YoY and BLS Q1 data showing ULC +1.8% with barely any productivity growth — trade contractors need to update pricing now. (2) AI in field service crossed the 72% adoption mark, with ServiceNow launching Autonomous Workforce in June — manual dispatch shops are now in the minority. (3) Fitness Ventures acquired 22 Crunch gyms to become the largest Crunch operator at 115 locations — and what the PE density playbook means for every independent personal service owner....more5minPlay
FAQs about The Services Brief:How many episodes does The Services Brief have?The podcast currently has 34 episodes available.