They say that you date your real estate agent and marry your property manager! So choosing a property manager requires quite a bit of scrutiny. A solid relationship with a good property manager is critical to the performance of your investment. But many property managers know what owners want to hear and getting past those surface questions is important to gauge their experience and capacity.
In this episode, Michael, Emil, and Tom will share the interview questions they use to evaluate a property manager.
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Transcripts
Before we jump into the episode, here's a quick disclaimer about our content. The Remote Real Estate Investor podcast is for informational purposes only, and is not intended as investment advice. The views, opinions and strategies of both the hosts and the guests are their own and should not be considered as guidance from Roofstock. Make sure to always run your own numbers, make your own independent decisions and seek investment advice from licensed professionals.
Emil:
Hey, everyone, welcome back for another episode of the Remote Real Estate Investor. My name is Emil Shour and today I'm joined by…
Tom:
Tom Schneider
Michael:
and Michael Albaum.
Emil:
And on this episode, we're going to be doing a round table finding out what our favorite questions to ask as we're interviewing new PMS. So let's hop into this episode…
Jents, how you doing? What's going on? What's new? Tom, where are you first?
Tom:
Great question. Physically I am in my garage, I… in previous episodes talked about building a little office shed prebuilt. Just really going through the wringer on it, I started the process tried to do it quickly, like maybe not permitted and…
Michael:
Maybe not permitted used to say…
Emil:
I hope the inspector is not watching…
Tom:
It doesn't matter, man I'm in…
So long story short, get to a Tom, I if I'd made it 120 square feet, you can do whatever you want, basically but I made it 180 square feet and I had a NIMBY neighbor calling me as they were pouring concrete. So just basically had to like start from square one, get approvals on design from the city then get sanitation review and now I'm in plan check and they're asking like very detailed structural questions. So now I need to like pay for an engineer to answer these questions and yeah, I'm in the garage right now. So I would I wish I was in my new little office but I got a newborn, who's in what was previously my office. So long story long, here. I am at the garage.
Emil:
You relegated to the garage. That's your new office?
Tom:
Yes, yeah. But it's good, it’s got gym in here and do some TRX and squats. Try not to hurt myself in between meetings. But…
Michael:
Nice…
Emil:
Awesome, now Michael what's going on?
Michael:
I got a little have a couple different refinances. So I closed one last week, which is awesome cash out refinance and then I've got three more hopefully closing this week and we're looking at purchasing making a purchase here kind of shortly. So getting very excited and geared up for that…
Tom:
Purchase more short, short term, or what do you what are you getting into?
Michael:
I think I'm gonna do short term and do some more short term, add that to the portfolio and juice that cash flow. What about you Emil, what’s going on?
Emil:
So it's actually lends itself well for the topic today. So I got a an email last Friday, from my property manager in Jacksonville, basically saying they've they're discontinuing service in these three zip codes, because they've found them to be management intensive, whatever they probably want to focus on, you know, maybe some zip codes where they get higher rent, higher fees, whatever it is, they don't like managing them. So I'm on the lookout for a new property manager. So I figured, you know, what better way than to use that as a topic for an episode? Like what, what questions you ask, you know, I haven't, haven't gone through in a while, but figure be good to just thi