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Most dentists in the US were forced to cease the vast majority of operations last week. Our crisis necessitates emergency changes to our normal content. So Matt introduces his wife--and professional certified life coach--Ellen Broen. She takes us through taking time to purposely vent anger, surviving as a dentist today after never having worked at home, and solid book recommendations--quarantine or not! Plus, Ellen lends a special invitation to our listeners. [email protected]
PUW 34
Practice Under Water | Mystery Guest "James" Part II
From Team Member to Boss
Click Here to get today's Practice By Numbers dashboard snapshot.
Our guest James bought the practice where he was already associate. Reassuring James that he's in an ok spot, George talks him through his own numbers. They discuss everything from difficult conversations with staff to the troubles of scheduling out of one column. Plus George and Matt talk about healthy relationships with money.
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Our guest Dr. Alex Sharp picks up Part II of this conversation with the topic of working with a coach during an acquisition. Tyler, and Clay continue exploring Alex' uniquely disciplined approach of valuing team opinions, the particulars of his vision, and how ready he did (or didn't) feel for practice ownership.
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Our very special guest today is Kiera, owner and founder of The Dental A-Team. She unpacks some of her years of experience innovating teams through establishing systems. None of this works without holding people accountable. She shares why doctors are scared to hold teams accountable and how to maintain a safe culture of accountability. Plus, who we need to hold accountable first.
PUW 33
Practice Under Water | Mystery Guest "James" Part I
From Team Member to Boss
Click Here to get today's Practice By Numbers dashboard snapshot.
After searching for an acquisition for a year and a half, our guest "James" ended up with a deal right under his nose-- the practice where he was already associate. With all the bargaining power, he took the deal, but was he ready to transition from team member to boss? He and George dive into exhaustion, leadership, and, as always, sustainability!
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Our guest Dr. Alex Sharp owns Sharp Family Dentistry. It's all balance and no burnout with this Shared Practices super fan. Clay and Tyler sit down for this amazing in-person interview wherein Alex shares the root of his growth and how his desire for success outweighs the risks of practice ownership Plus, he shares a mailer hack with our hosts.
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Richard and special guest George Hariri share personal vulnerabilities. Riffing off each other's thoughts, they discuss relaxing into your leadership role, George's healthy obsession with automation; plus visionaries and the integrators around us who make the dream work.
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PUW 32
Practice Under Water | Mystery Guest "Joe" Part II
The Seller is Gone...Now What?
Click Here to get today's Practice By Numbers dashboard snapshot.
Joe bought a practice six months ago and now the seller is gone. He has to get his numbers under control. Using Practice By Numbers, Matt finds patient acceptance at 70%, but also overhead at around 70%. Matt touches on tightening up new patient protocol, the magic of same-day dentistry, and the value of getting a coach to check your blindspots.
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If George's human side has somehow yet eluded you, this episode is for you. He and Tyler open up about knowing what you do and don't want to accomplish in the industry, why bigger practice acquisition isn't necessarily better--plus, was George scared at all going into practice ownership? Tyler and George sit down in-person for this special episode of The Pursuit of Ownership.
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Richard and Murray take us beyond Crucial Conversations into Crucial Accountability. We find out how dangerous the wrong conversations can be, how to uncover real reasons (not mere excuses) for lack of performance, and why you should never have the same conversation twice.
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