The Shared Practices Podcast - Archives

Successful practice owner (and legendary delegator) Dr. Paul Etchison joins us today. With a seemingly unending stream of valuable thoughts, he teaches us how he built a healthy culture, why he delegates almost everything, and why you should put down your hand piece and lead.

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Dr. Richard Low kicks off Season 5 of Shared Practices with a new format! We'll spend Season 5 exploring Leadership, Culture, and Change through the lens of both ownership and pre-ownership: Mondays Shared Practices Dr. Richard Low returns, hosting weekly deep dives on a single topic. This is the staple of Shared Practices, and listeners include current practice owners everywhere. Wednesdays The Pursuit of Ownership Hosted by rapidly-advancing, just-angsty-enough interns Tyler, Aaron, and Clay; this segment serves the modern-day, discerning pre-owner. Students and graduates working toward practice ownership are sure to enjoy. Fridays Practice Under Water Fearless exploration of real problems with real practices. Cohosts Dr. George Hariri and Dr. Matt Guarino use meaningful metrics and tailored coaching to help our anonymized guests stay afloat. 'Profitable, simple, and sustainable' is the name of the game.

PUW 24

Practice Under Water | Mystery Guest "Donald" Part II

How To Staff For Growth

Click Here to get today's Practice By Numbers dashboard snapshot.

Donald's new patient flow is hemorrhaging. With a great team, and great patients, what's keeping him from growing? Now in the latter end of his first year of practice, he and Matt uncover how to implement one of George's favorite words: Sustainability!

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group

Welcome to The Pursuit of Ownership--the all new segment of the Shared Practices podcast!

Your cohosts (all having interned at Shared Practices) are Tyler Tolbert, Aaron Fritsch, and Clay Schwinke. Each brings a unique angle to this weekly pre-ownership-focused segment. Today we meet our cohosts and learn their strengths. We also uncover why today's guest Dr. George Hariri says "selection & vision" is way more important than evaluation when choosing a practice.

Our guest today is Murray Low, consultant and coach for executives across the world. He shares personal and professional leadership blunders, when to admit you're a horrible leader, and how (and how not) to hit the leadership reset button.

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Dr. Richard Low kicks off Season 5 of Shared Practices with a new format! We'll spend Season 5 exploring Leadership, Culture, and Change through the lens of both ownership and pre-ownership: Mondays Shared Practices Dr. Richard Low returns, hosting weekly deep dives on a single topic. This is the staple of Shared Practices, and listeners include current practice owners everywhere. Wednesdays The Pursuit of Ownership Hosted by rapidly-advancing, just-angsty-enough interns Tyler, Aaron, and Clay; this segment serves the modern-day, discerning pre-owner. Students and graduates working toward practice ownership are sure to enjoy. Fridays Practice Under Water Fearless exploration of real problems with real practices. Cohosts Dr. George Hariri and Dr. Matt Guarino use meaningful metrics and tailored coaching to help our anonymized guests stay afloat. 'Profitable, simple, and sustainable' is the name of the game.

PUW 23

Practice Under Water | Mystery Guest "Donald" Part I

How To Staff For Growth

Click Here to get today's Practice By Numbers dashboard snapshot.

New patient flow is hemorrhaging. You need to make big changes in your new practice. You're understaffed, and already pushing employees to what you think is their limit. Where do you start? Our guest Donald starts by removing the emotion. He and Matt effortlessly explore how to staff for profitable, simple, and sustainable growth.

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group

PUW 22

Practice Under Water | Mystery Guest "David" Part II

Are You Afraid To Give Honest Diagnoses?

Click Here to get today's Practice By Numbers dashboard snapshot.

Soon after the acquisition, David's practice is trending dangerously downwards. He's apprehensive when giving patients the diagnoses they really need. But he's also guided through patient retention, and the all-too-familiar new patient flow problem. Matt joins George in the outro as they continue their fiery SEO debate.

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group

PUW 21

Practice Under Water | Mystery Guest "David" Part I

Are You Afraid To Give Honest Diagnoses?

Click Here to get today's Practice By Numbers dashboard snapshot.

After buying a practice, our guest David is not only well below the seller's numbers by this time last year, but he's also trending downwards. George suspects it's because David is apprehensive about giving patients the diagnoses they truly need. We look at the numbers to find out if George's suspicion is valid, or bogus.

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group

PUW 20

Practice Under Water | Mystery Guest "Kevin" Part II

Owner Earning Less Than Associate Income

Click Here to get today's Practice By Numbers dashboard snapshot.

Continuing from Part I, our guest--and skilled clinician--Kevin owns his practice, but he's still earning less than associate income. George helps Kevin understand the lasting impact of what may have been a hasty decision--to fire one of his front desk. After rigorously studying Kevin's Practice By Numbers, George knows exactly how to free up some budget for Kevin's much needed marketing.

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group

PUW 19

Practice Under Water | Mystery Guest "Kevin" Part I

Owner Earning Less Than Associate Income

Click Here to get today's Practice By Numbers dashboard snapshot.

Even though our guest--and skilled clinician--Kevin owns his practice, he's still earning less than associate income. He's been coached in the past, but may not have been ready to make solid changes. One of his current problems? Lack of systemized approach to diagnosing. George guides Kevin on how to systemize his exam approach, give hygienists the support they need, and turn his practice around.

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group

PUW 18

Practice Under Water | Mystery Guest "Tom" Part II

Don't Ride the High of New Practice Ownership

Click Here to get today's Practice By Numbers dashboard snapshot.

Continuing from last week's consulting session with Tom, George now leans into the coaching side of things:

How can Tom 'start with why' when getting his team to accept big changes?

How can Tom get a constant, sustainable stream of new patients?

When he finds that Tom is so willing to accept his guidance, George lays down even more golden nuggets of information in this week's episode.

Some helpful golden nugget quotes below:

"The reappointment rate in the hygiene chair is immensely higher than the reappointment rate at the front desk."

- George 2:37

"...and if you see her making that next appointment, do not interrupt her. Wait for her to finish making that appointment."

- George 9:27

"If you're gonna remember anything from this interview it's this: start with why...always begin with the reason before the request."

- George 6:28

"If they don't make their next appointment, there's a 10% chance that they're gonna come back on time."

- George (regarding patients who leave without making an appointment) 8:09

Interested in 1-on-1 coaching?

• Email [email protected] or [email protected].
• Tell us about yourself, your business goals, where you are currently in your practice at and where you would like to be in the next year.
• Send us your information to see if we would be a good fit for you!

Would you like to be a guest on the show?

Copy and paste these questions on the email.

Email [email protected]

Tell us:

1. About your practice: number of employees, their roles, your location, number of chairs, what procedures you obtain your income from
2. Goals for your practice
3. A vision where you would like your practice to be, where you would like to go
4. Where do you believe you are falling short in your practice?
5. How are you getting in your own way to success?
6. Why isn't the practice performing the way you would like?
7. What would you like coaching for?

Links | Resources

Practice By Numbers

Practice By Numbers Facebook Group