The Shared Practices Podcast - Archives

Welcome back to episode seven of this season of Shared Practices. This week we interview David Ahearn of Design Ergonomics, who you may recognize as a frequent sponsor of the show. David is a graduate of the University of Michigan School of Dentistry. Studying ergonomics in dentistry over the years with the assistance of ergonomists from NASA, Industry and with engineering consultants from universities such as M.I.T. and R.I.S.D. Today he actively councils dentists regarding office functional layout and its effects on performance and staff well-being.

David takes us on a journey through his younger years all the way through to his ideal retirement in this story filled episode. Learn how David started a practice, literally from scratch, in 110 days. How he began making his own equipment with folks from NASA, how Design Ergonomics helps dentists today and the whole episode is filled with useful tips and recommendations about starting and growing your practice effectively. Be sure to listen all the way through as David offers Shared Practices listeners a couple of exciting opportunities towards the end.

:: Sponsors ::

Design Ergonomics: https://desergo.com/ Go to https://desergo.com/g2mp/ and use promo code "Shared Practices" to get the $230 'Guide to Maximizing Productivity' for free

Find out more about discount on pair Q-Optics loupes Email: SP16 to [email protected]

Blue Sky Bio - Download the revolutionary free implant planning software

:: Topic Time Codes ::

Start – 01:36: Intro.

02:59 – 08:34: David's introduction to Dentistry (the list of a thousand jobs).

08:35 – 14:34: How David started a practice from just a plot of land, in 110 days!

14:33 – 16:41: Making your own equipment.

16:42 – 18:41: The psychology of spaciousness.

18:42 – 22:27: The catalyst for David starting Design Ergonomics.

22:28 – 25:24: Financial advisors, constant improvement and why you should chase progress.

25:25 – 32:00: Tips for designing a practice from scratch and scaling it effectively.

33:03 – 38:43: Recommendations for a practices square footage and how David can help.

38:44 – 47:08: How to get the most out of re-modelling an existing practice.

47:09 – 50:30: Coaching requirements, dentists vs staff.

50:31 – 53:00: Tips for Dentists looking to own a practice in future.

53:01 – 56:39: A special opportunity for Shared Practices listeners.

56:40 – 1:01:29: Interview final thoughts + goodbye.

1:01:30 – End: Outro and conclusions.

Episode 6 of Case Acceptance season features an interview with Scott Leune. For the last 8 years, Dr. Leune has lectured to thousands of dental professionals & executives sharing his proven systems, marketing and practice design, leading to consistently sold-out seminars. He has been featured in numerous dental publications and listed as the 'most-subscribed-to-person' on DentalTown (the premier online dental community).

In this episode Richard picks Scott's brain on various topics related to case acceptance, everything from mitigating pushback from treatment coordinators to unpacking the benefits of in-house financing. Scott draws upon his extensive experience as a dental entrepreneur to bring you some perceptive observations throughout this episode.

Business Masters Series - http://breakawaypractice.com/seminar/dental-business-masters

Dental Whale Level Up - https://www.dentalwhalelevelup.com/

:: Sponsors ::

Blue Sky Bio - Download the revolutionary free implant planning software

Design Ergonomics - Optimize your office layout for productivity and future growth. Use the promo code "Design Today" at desergo.com for $500 off the Blocking Diagram and Floor Plan bundle.

:: Topic Time Codes ::

Start – 02:18 Intro

03:34 – 05:51 Catching up with Scott and setting the agenda

05:52 – 12:00 Defining case acceptance and common mistakes accompanying it.

12:01 – 19:56 Techniques to help doctors who struggle with case acceptance.

19:57 – 27:53 Systems that compliment a dentist's ability to communicate from a 'sales vs clinical perspective.

27:54 – 30:58 Dealing with pushback from treatment coordinators and towards change in general.

30:59 – 36:18 Proper use of clinical images, and other techniques for building patient trust.

38:51 – 44:08 Preferred systems for consistent diagnosis.

44:09 – 50:50 How to build payment options that help diagnosis and case acceptance.

50:51 – 58:55 Discussing the benefits of in-house financing.

58:56 – 1:05:33 Scott's Business Masters Seminar, the Level up course and the value of direct learning from your peers.

1:05:34 – End Final thoughts and Conclusions.

It's episode 5 of case acceptance season. This week George interviews Charles Biami, Founder and Chief Marketing Strategist at Driven Dental Implant Marketing, Charles specializes in high value implant patients who require a more extensive treatment plan. The conversation covers Charles' marketing approach to case acceptance and he goes in to detail about how he coaches teams to handle higher value cases and be motivated to adopt new strategies. Charles also talks about the best practices when on the phone to patients the pitfalls of working with the high end of risk reward patients. With a huge bank of personal knowledge, Charles plies us with endless nuggets of insight in this jam-packed episode of Shared Practices.

:: Sponsors ::

Blue Sky Bio - Download the revolutionary free implant planning software

Find out more about discount on pair Q-Optics loupes Email: SP16 to [email protected]

:: Topic Time Codes ::

Start – 02:00: Intro

02:01 – 04:41: Charles talks about his background and what he does.

04:42 – 10:57: The marketing perspective, patient differentiation and what is a lead?

10:58 – 15:14: The coaching process, presenting affordability and financial options.

15:15 – 18:53: Best practices for booking a consultation.

18:54 – 21:05: Patient experience and motivation.

21:06 – 26:24: How to handle 'the cost conversation'.

26:25 – 30:29: The pitfalls of high-end treatment conversion.

30:30 – 34:27: Categories of implant patients and framing the solution.

34:28 – 39:45: Making the most of a campaign and incentivizing your team.

39:46 – 42:20: Numbers to pay attention to and managing expectations.

42:21 – 44:15: Final conclusions

44:16 – End: Outro

With episode 4 of case acceptance season we welcome back friend of the show Kiera Dent. With 15 years of dental experience, starting out as a dental assistant and transitioning to front office; Kiera has owned three dental offices and now her own consultation business. Kiera has a wealth of knowledge on case acceptance and provides plenty of new insights in this episode.

In this discussion Richard picks Kiera's brain about her time as an assistant, transitioning to front office and how that informed her current consultancy program. Kiera explains the methodology behind the program and goes in depth on how to communicate properly with your patients. Topics include: alleviating patient fears, utilising your hygienist, best practices for front office and case tracking.

:: Sponsors ::

Blue Sky Bio - Download the revolutionary free implant planning software

Design Ergonomics - Optimize your office layout for productivity and future growth. Use the promo code "Design Today" at desergo.com for $500 off the Blocking Diagram and Floor Plan bundle.

:: Topic Time Codes ::

Start - 1:11 : Intro

1:12 – 6:14 : Kiera's background and early career

6:15 – 15:12 : Kiera's front office program, Dental Masters

15:13 – 18:12: Kiera's case acceptance methodology

18:13 – 26:36: NTDR: engaging with patients for case acceptance

26:37 – 31:17: Coordinating your team for case acceptance

33:15 – 37:31: Utilising your hygienist and maximising your time

37:32 – 42:04: Good practices for synergy with front office

42:05 – 46:15: Useful techniques in case tracking

46:16 – 57:23: Improving acceptance rates on larger cases

57:24 – End : Outro

If you're serious about predictably improving your case acceptance, sign up for the wait-list for our upcoming course, Ultimate Case Acceptance: Mastering the Art of Treatment Conversion. We're not going to be offering this course year-round and you don't want to miss it. Read more at https://sharedpractices.libsyn.com/#RGvUIeX4uejx0ViS.99

https://courses.sharedpractices.com/p/accelerator

Find Kiera here:

https://thedentalmasters.teachable.com/p/dental-masters-office-management

https://www.kierasdentalconsulting.com/

Welcome back to our third installment in our case acceptance season. We are extremely excited to have Dr Paul Homoly on the show. For those that have been living under a rock, Dr. Homoly is world class clinician that has transferred into a world class speaker/consultant.

In this episode, Dr. Homoly breaks down how he LISTEN'S to patients to find out what their WANTS are and how he presents treatment needs to patients which make them say yes.

Buckle up, this is a great episode that is full of wisdom that we can all learn from.

If you'd like to reach out to Dr Homoly, visit www.paulhomoly.com.

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If you're serious about predictably improving your case acceptance, sign up for the wait-list for our upcoming course, Ultimate Case Acceptance: Mastering the Art of Treatment Conversion. We're not going to be offering this course year round and you don't want to miss it.

:: Sponsors ::

Blue Sky Bio - Download the revolutionary free implant planning software

Design Ergonomics - Optimize your office layout for productivity and future growth. Use the promo code "Design Today" at desergo.com for $500 off the Blocking Diagram and Floor Plan bundle.

:: Topic Time Codes ::

Intro – Start-02:04

Overview of case acceptance – 02:05-08:25

Scaling your skills and practice with patient retention – 08:26-17:50

Thought leaders, patient and practice management for case acceptance – 17:51-22:22

Relationship building as a means of case presentation – 22:23-30:12

Educating vs understanding patients – 30:13-37:57

The difference between disability and condition – 37:58-47:10

Outro and conclusions – 47:11-End

Diagnosis and case acceptance are at the heart of your success as a practice owner. But so many dentists neglect this key aspect of their practice and hide behind excuses to protect themselves from having to work on these essential skills.

Dr. Justin Short joins us from his early retirement to shake dentists out of their comfort zone. Everyone thinks that they're pretty good when it comes to diagnosis and case acceptance, but to be honest you could be doing better. We're not talking about diagnosing things that don't exist, who does that? We're talking about being honest with patients about their needs and doing it in a way that makes it easy for them to say yes.

What if there was a way to walk in the room and have patients who already know, like and trust you because your team has set you up for success? The key to predictable case acceptance is not to push the boulder uphill by yourself, it's to have your team do 95% of the work so that when you walk in the room all you have to do is give it a nudge and the work is done.

If you're serious about predictably improving your case acceptance, sign up for the wait-list for our upcoming course, Ultimate Case Acceptance: Mastering the Art of Treatment Conversion. We're not going to be offering this course year round and you don't want to miss it.

:: Sponsors ::

Blue Sky Bio - Download the revolutionary free implant planning software

Design Ergonomics - Optimize your office layout for productivity and future growth. Use the promo code "Design Today" at desergo.com for $500 off the Blocking Diagram and Floor Plan bundle.

Season 4: Case Acceptance starts off with a bang as Dr. George Hariri updates us on everything from student loans to practice ownership to the changes he has made and the massive results he is seeing.

It turns out that recruiting your hygienist as the first line presenter of treatment can have a massive payoff, especially when you empower them with your philosophy of care and take time to build feedback loops. When you add intraoral photography to this and your team takes ownership of the process, it becomes a virtuous cycle of more consistent diagnosis and case acceptance.

Welcome to back to the Shared Practices Podcast! This week our guest is Dr. Scott Leune. In today's episode George interviews Scott about how to intelligently outsourcing in your dental office. Scott discusses the services that Dental Whale provides for the private practice owner. Scott talks about what he looks for financially in a great practice to acquire and how outsourcing can help to actually lower costs. Scott and George dive into more things that dentists should look for when buying a practice. Thanks for listening to this week's episode of the Shared Practices Podcast!

• Find out more about discount on pair Q-Optics loupes Email: SP16 to [email protected]
• To learn more about your 2-Day Reboot Training, and the other services Design Ergonomics offers, go to www.dental-reboot.com Enter promo-code "Shared Training" on the Contact page to receive a 20% discount on your first Reboot Training off for a limited time!
• To learn more about Metrics that Matter visit https://www.practicenumbers.com/
• Our Episode Resource Page where you can find all of the resources from our episodes - for free!
• Join our Facebook Group!
• Reach out to George- [email protected]

Visit www.BreakawayPractice.com to sign up for Dr. Leune's course in San Antonio or learn about their other services at www.dentalwhale.com

Dr. Leune graduated from UT Health Science Center School of Dentistry in 2005. His dental career began with three startup practices in San Antonio which grew to 80 staff, 10 dentists, and a call center in a very short time. These practices continued to average a combined total of over 700 new patients per month and were all managed by Dr. Leune working a mere 4 days per month. In 2011, Dr. Leune started seven practices in the Dallas-Fort Worth area, opening them within a two-month timespan. Over the last 4 years, through the Breakaway Affiliate Program, Dr. Leune has helped build approximately 80 startup practices nationwide.

For the last 8 years, Dr. Leune has lectured to thousands of dental professionals & executives sharing his proven systems, marketing and practice design, leading to consistently sold-out seminars. He has been featured in numerous dental publications and listed as the 'most-subscribed-to-person' on Dentaltown (the premiere online dental community).

Dr. Leune has also created and grown Breakaway's Support Services and Affiliate Program to include over 270 practices nationwide, adding several more each day. He has continued to redefine practice management, as the leader & expert in profitable dental practice systems to maximize success.

Welcome to back to the Shared Practices Podcast! This week we have an update from Dr. Cameron Stroyan (aka "DJ Destroyan"). Cameron graduated with Richard from Midwestern University in Phoenix, AZ and then went to work in a practice near Seattle, Washington. During the episode Cameron gives Richard an update on his partnership.Cameron discusses his perspective on what makes a partnership successful and the potential pitfalls that can happen in any partnership. Richard and Cameron talk about the income potential of ownership as well as buying a practice that have great systems already in place. This episode is a great example of what a great partnership can be! Thanks for listening to this week's episode of the Shared Practices Podcast!

• Find out more about discount on pair Q-Optics loupes Email: SP16 to [email protected]
• Check-out Lendeavor or to find out if you pre-qualify for a practice financing contact Lendeavor at [email protected]
• To learn more about Metrics that Matter visit https://www.practicenumbers.com/
• Our Episode Resource Page where you can find all of the resources from our episodes - for free!
• Join our Facebook Group!

Welcome to back to the Shared Practices Podcast! This week we have an interview with Loren Israelsen. Loren has been a guest on the show in the past. (S2:E34) George catches up with Loren about his time as a new practice owner in Oklahoma! Loren talks about the work that he put in while in dental school to create a DSO. He sent was sending letters, calling, and emailing 500 dentists to find the right practice for him. George highlights Loren's persistence and drive to find great deals. Another great thing that Loren has done well was beginning with the end in mind! Thanks for listening to this week's episode of the Shared Practices Podcast!

• Find out more about discount on pair Q-Optics loupes Email: SP16 to [email protected]
• Check-out Lendeavor or to find out if you pre-qualify for a practice financing contact Lendeavor at [email protected]
• To learn more about Metrics that Matter visit https://www.practicenumbers.com/
• Our Episode Resource Page where you can find all of the resources from our episodes - for free!
• Join our Facebook Group!

Loren Israelsen is a practicing dentist in Oklahoma. Connect with Loren at [email protected]