The Sharp Brand Podcast

Nick is the CEO of Gainsight, the best software platform that helps client-facing and product teams drive customer outcomes. He tells us about his early years as a shy kid in school and the decisions he made in college and early career that helps him get to where he is today. Nick is also a diversity leader within the tech space and has partnered with the SV Academy to help underrepresented professionals break into the tech and software space.

Check out the SV Academy and their Customer Success Program

Connect with Nick on Twitter and LinkedIn 

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Kellie is an author, keynote speaker, mentor, and tech leader. She and I discuss social causes she cares about, mentorship, the creator economy, and the modern workplace. Her passion for Customer Success motivated her to write her book, The Customer Success Pioneer, which helps tech and software professionals become great leaders in the client-facing space.

Get a copy of her book HERE

Connect with Kellie on LinkedIn 

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Get out of your own way and network in order to get the career/life you want. It's that simple. I'm doing it every day and so far, this simple process has not failed me. 

Be blessed, Yall. 

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Get a Copy of my E-book Networking Your Way to Success

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Jennifer is the author of The Startup's Guide to Customer Success. She and I talk about her career journey and why startups should focus on building long-term relationships with their customers as soon as possible.

Get a copy of her book Here

Connect with Jennifer on LinkedIn

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Want to be my next guest? Send me a Message

Get a Copy of my E-book Networking Your Way to Success

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Davy is an old family friend of mine and a retired ultra runner. He has run over 100 100-mile races. During his ultrarunning career, he has started a podcast, created a blog, and has become a race director. 

Ultrarunning History Podcast: https://podcasts.apple.com/us/podcast/ultrarunning-history/id1410858264

Davy's Website: https://ultrarunninghistory.com/

Ultrarunning Hall of Fame: https://ultrarunninghistory.com/hall-of-fame/

Davy's Blog: crockettclan.org/blog/

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Get a Copy of my E-book Networking Your Way to Success

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Marija is the host of The Women in Customer Success Podcast. Over the past year, she has interviewed almost 50 professional women all with a unique perspective and outlook on their professional endeavors. We talk about the state of women in the workplace and she shares the lessons she has learned throughout her first year as a  podcaster. 

Connect with Marija on LinkedIn: https://www.linkedin.com/in/mspilley/
Podcast Website: https://www.womenincspodcast.com/
Marija's Instagram: https://www.instagram.com/womenincspodcast/

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Want to be my next guest? Send me a Message

Get a Copy of my E-book Networking Your Way to Success

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LaTonya is the founder and CEO of Customer Culture. For over 30 years, she has helped businesses create a vision for themselves and for their customers. She is also an associate professor of social media marketing at Mt. San Jacinto College. She and I speak about her entrepreneurial journey as well as the importance of finding your purpose in life. 

LaTonya's Business Website: http://thecustomerculture.com/ and https://latonyawashington.com/
LaTonya's LinkedIn: https://www.linkedin.com/in/latonyawashington/
LaTonya's Twitter: https://twitter.com/LaTonyaTeaches

That ONE Thing by Gary Keller: https://www.amazon.com/dp/B00D3J2QKW/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1

John Maxwell's Podcast: https://podcasts.apple.com/us/podcast/the-john-maxwell-leadership-podcast/id1416206538
Patel

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Queen is a Business Coach, Entrepreneur, and Diversity Leader. She started her own consulting business back in 2013 and has since started an additional coaching business for self-employed professionals as well. She also helps businesses optimize their Customer Success efforts through operational consulting. We talk about her journey into full-time self-employment, the importance of always striving to be out of your comfort zone, and what she is doing to increase diversity in the tech and software space. 

Connect with Queen on LinkedIn: https://www.linkedin.com/in/queenjoseph/
Twitter: https://twitter.com/BizCoachQueen
Her business site: https://customersuccessqueen.com/

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Tue is the Customer Experience Evangelist at Dixa. As the CX Evangelist, he has taken it upon himself to see that product outcomes align with the customer's desired outcomes. He and his team have implemented a plan to ensure that customer needs are not only heard but exceeded. 

With Customer Success and Customer Experience evolving from "buzzwords" to actual initiatives and departments within orgs, Tue and his team are making sure they do not fall behind in the Customer Economy. 

Tue's LinkedIn: https://www.linkedin.com/in/tuesottrup/

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Mark has been an 'unofficial' mentor of mine for nearly 4 years.  He is a small business advisor, author, public speaker, and just started as the new Chief Revenue Officer at Webware.io. We talk about 2020, his experience running as the Governor of Utah, his investing efforts, making an impact, and dealing with online trolls. He also gives us the career advice he was given that has impacted his professional endeavors. 

Connect with Mark on LinkedIn: https://www.linkedin.com/in/markasmithjr/

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Want to be my next guest? Send me a Message

Get a Copy of my E-book Networking Your Way to Success

Subscribe to my YouTube Channel! 

Write the podcast a 5-star review on Apple Podcasts

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