Emotional Intelligence, also known as "emotional quotient" or EQ is about how well you understand and manage yours and other people's emotions. It sometimes referred to as Emotional and Social Intelligence. This is an important leadership skill in the workplace for diffusing negative emotions and problem-solving. This week on Trish TV's "Shift & Lift" Mindset Show we talk to Beverly Lewis about Social and emotional intelligence, EQ and how it relates to our current climate since the pandemic, of people prioritising their opinion over new information. I ask Beverly how we can encourage people with steps to overcome this tendency in themselves, sometimes referred to as "confirmation bias", and how to converse with people who refuse to be open-minded. It matters because relationships are at stake. Emotional Intelligence matters in the workplace for people to be able to learn and grow and to get along. Join me as I interview Beverly on this fascinating, emotionally charged topic! Beverly is a speaker and author. Find out more about her at https://beverlyspeaks.com/ where you will find inspiration, motivation and mastery. See you there! ... Find out more about your host Trish Jenkins at https://speakertrishjenkins.com/ The strongest prison bars are in your head and it's time for a jailbreak! Entertaining and engaging, inspirational, motivational speaker Trish Jenkins delivers virtual (online) and live keynotes, workshops and interviews for leaders and teams on how to build resilience, adapt to change and love leadership. She is an author on financial due diligence and has a book out on her prison experience after unwittingly working for a fraud in a mutual fund. Trish enables people to break out of their prisons of self-limiting beliefs so they can achieve their potential in life, leadership, sales, service and business. Find out more and book Trish for your event at www.speakertrishjenkins.com Thanks for joining me today!