'Lively up yourself and don't be no drag'

The first line of the Bob Marley song is a call to arms for everyone to raise your vibration - get your energy levels up.

Bring your A game to everywhere, everything and everyone.

And into work. Especially in sales, the energy we bring to our work impacts directly the success of our work and therefore the overall success of the business.

I've avoided giving any content that might suggest this is a scientific podcast...quite the reverse.

Much of it is common sense, aye?

How is your sales team set up? Motivated or disciplined? Neither or both? A trip to IFAT in Munch teaches me a lot about both and 2 trips to see Bruce Springsteen reminds me about the importance of thought

I'm sat here waiting for an engineer to arrive to install broadband. They'll be here soon, well some time but it might not be soon at all, in fact just like last Friday, they might not arrive at all...

Spending 2 days at an exhibition in Birmingham with plenty of time to think and a cancelled flight with the Irish national air carrier of real choice - not Ryan Air - gave me some food or thought on how some of the very basic sales techniques of the past can compete with the very best the digital world has to offer

Sales momentum is critical for any business - are you able to turn the heat up when you need to or does your team operate at inconsistent levels across the year?

Would you trade of 3 hours of flow sales for a day of?

This podcast gives a brief insight into a project that I had the good fortune to work on over the last 3 years that culminated in a customer service charter.

All the good work of a business that has a clear focus on driving value through a better working relationship with customers - something that ill clearly differentiate them from their competition and help them win out in marginal situations

For so long we only thought in terms of academic intelligence. Along came Daniel Goleman and Emotional intelligence in the mid 90s and yet before in 1938 - Howard Gardner had introduced Frames of Mind: The Theory of Multiple Intelligences where he talks about multiple intelligences, 8 and how they can impact our world view and our engagement with other people.

Valuable if you have an interest in sales.

Fergal Keane is a renowned journalist, war correspondent and author of 'Madness: A memoir of war, fear and PTSD.'

Not a normal read for me but a brilliant biography and my first encounter with epigenetics and generational trauma.

And a good reason to be reminded about the importance of screening your media intake

Content writing is a skill that usually pays dividends. Headlines need to have meaning beyond clickbait - the real numbers in content writing is the positive engagement, sharing & advocacy and sales revenue. The only thing that matters in the end is "how much did we make?"

Too often the focus is on asking questions rather than analysing what you know.

In this podcast I talk about the origins of critical thinking and how it can be applied to your sales process along with EQ, to help deliver greater success.