On this episode of the Divine Insight show, Travis is joined by author and freelance writer Kimberly White, to talk about her new book, The Shift: How Seeing People as People Changes Everything. Kimberly will be talking about what the shift is, why it matters, and what is to become a whole new transformation in patient care. In her book, Kimberly walks us through the managerial philosophies of the Arbinger Institute, a global organization that helps people move from an inward to outward focus, and how this unique mindset transformed the lives within these nursing homes. While studying them, she found her own personal life being transformed for the better.