The Shipper's Toolbox by Refund Retriever

If your company ships UPS, you understand the effect UPS fuel surcharge has on shipping costs. The calculation is a percentage of the base rate and adds to the expense of each package. As a result, it covers additional fuel costs and keeps UPS profitable, even when fuel prices increase.

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Since 2006, Refund Retriever has helped businesses reduce FedEx and UPS shipping costs through comprehensive parcel invoice auditing and carrier contract optimization. We audit FedEx and UPS invoices for late-delivery refunds, billing errors, and overcharges while analyzing shipping data to uncover additional savings opportunities. Our parcel experts also help businesses negotiate better FedEx and UPS rates, maximize carrier discounts, reduce accessorial fees, and achieve best-in-class shipping pricing. Are you paying too much for FedEx or UPS shipping?

Accessorial fees and surcharges are a considerable part of any shipper's yearly shipping costs. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. The FedEx address correction fee is our topic of discussion here. Address corrections are a major profit center for UPS and FedEx.

When a shipper enters an incorrect address when creating a shipment, the carrier will attempt to correct it for a hefty fee. Within the U.S., FedEx will also assess this fee if the address is a P.O. box number or P.O. box ZIP code. In addition, if your package incurs an address correction fee, the on-time-or-it's-free guarantee is no longer effective.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a comprehensive logistics analysis, we help shippers maximize carrier discounts and achieve best-in-class pricing. Are you paying too much for your shipping?

Dimensional (DIM) weight pricing is the carriers' way of encouraging parcel shippers to optimize box sizes. This discourages wasted space inside the boxes, which destroys room in their trucks. The package's DIM weight replaces the billable weight if it's higher than the physical weight. For standard FedEx DIM weight calculation, the DIM weight divisor is 139 for ground and express domestic shipping and international shipments.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we help shippers maximize carrier discounts and achieve best-in-class pricing. Are you paying too much for your shipping?

As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

My FedEx Rewards is a free program that benefits FedEx small parcel shippers. With My FedEx Rewards, shippers can accumulate rewards such as brand-name gift cards from leading retailers due to daily shipping.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

he FedEx Fuel Surcharge is an additional charge applied to shipping rates to account for fluctuating fuel costs. Both ground and air shipping services can have fuel surcharges.

Fuel prices can be quite volatile, frequently changing due to various global factors. By applying a fuel surcharge that varies with current fuel prices, FedEx (and other carriers that employ similar mechanisms) can stabilize its pricing model without frequently adjusting its base rates.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Shipping errors don't just create operational headaches—they can also trigger unnecessary fees. One of the most overlooked accessorial charges from FedEx is the Missing or Invalid Account Number fee.

While it may seem minor on a per-package basis, this fee can quietly add up across your shipping volume if it's not properly managed. A FedEx invalid account fee applies if the shipper does not provide a valid FedEx account or an accurate credit card number for the selected billing option. For FedEx Ground, this includes requests to bill accounts without a U.S. or Canadian billing address.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

For many shippers, the FedEx oversize charge is an unavoidable shipping expense. Many shippers are unaware of these charges until they appear on a FedEx invoice. Let's look at the definition of the FedEx oversize charge, its price, and the FedEx peak-season oversize charges. In addition to understanding these changes, we will help mitigate the cost impact and demonstrate how Refund Retriever's reports can help identify your issues.

A FedEx oversize charge applies to any package that exceeds 96 inches in length or 130 inches in length and girth. The rating will be based on the greater of the package's actual rounded or dimensional weight, subject to a minimum billable weight of 90 pounds.

• Exceed 96 inches in length,
• 130 inches in length and girth,
• greater than 17,280 cubic inches, or
• actual weight greater than 110 lbs.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

UPS has changed some rules for AHS and large package measurements.

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Since 2006, Refund Retriever has audited FedEx and UPS packages for late deliveries and billing mistakes. Through a complete logistics analysis, we assist shippers in maximizing carrier discounts and achieving best-in-class pricing. Are you paying too much for your shipping?

Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV