The SILosophy’s Podcast

In this episode of SILosophy, Tania Gomez is joined by Jackson Dyer from DLA Piper to discuss the separation of SIL and SDA—one of the most debated topics in the NDIS space.

For years, the NDIA has advocated for the separation of Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) to maintain participant choice and control. Jackson unpacks the legal complexities of this issue, what the future of SIL-SDA separation might look like, and how providers can best prepare for potential legislative changes.

This episode also explores conflicts of interest, the role of collaboration agreements, and best-practice approaches to structuring SDA and SIL services ethically and legally. If you’re a SIL or SDA provider, this is a must-listen!

Episode Highlights:

00:00 – Welcome & introduction: Meet Jackson Dyer from DLA Piper

02:10 – Why does the NDIA want to separate SIL and SDA?

04:45 – The government’s position: What the NDIS Review recommended

06:50 – Will SIL and SDA separation become law? What to expect

09:30 – The likely legal models for enforcing separation

12:15 – Common ownership loopholes: Can a SIL and SDA provider still have the same directors?

15:40 – Conflicts of interest in SIL & SDA: What are they, and how do you manage them?

18:05 – SIL-SDA collaboration agreements: At what point do they create conflicts?

21:00 – NDIS Practice Standards vs. Legislation: Why isn’t the separation already enforced?

24:10 – How does the NDIA currently regulate conflicts of interest?

27:05 – Best-practice strategies for SIL & SDA providers to prepare for future compliance

29:00 – Final thoughts & how to connect with DLA Piper

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

#silosophy, #Episode14, #sil , #sda , #dlapiper, #taniagomezconsulting , #separationofsIlandsda, #ndis , #ndisproviders , #disabilitysupport , #legaladvice , #ndiscompliance, #supportcoordination , #ndisfunding, #ndisregistration

In this episode of SILosophy, Tania Gomez is joined by Melissa from Avanti Accountants to break down the complexities of SIL financials. From understanding participant-to-staff ratios to managing overtime costs and tracking cash flow, this episode is packed with practical advice for SIL providers looking to improve financial sustainability.

Melissa shares key insights into the Disability Worker Cost Model, the SCHADS Award, and how to effectively monitor expenses to avoid financial pitfalls. If you’re running a SIL business, this is an essential listen to help you manage your margins and stay profitable in the long run.

Episode Highlights:

00:00 – Welcome & introduction: Meet Melissa from Avanti Accountants

02:10 – Why understanding SIL financials is critical for long-term success

04:15 – The impact of participant-to-staff ratios on SIL funding & expenses

06:30 – How to structure rosters for cost efficiency while meeting participant needs

09:05 – The Disability Worker Cost Model: What it is & why it matters

11:40 – Understanding the SCHADS Award & its impact on your SIL business

13:50 – The financial impact of overtime & public holiday penalty rates

16:20 – Managing last-minute roster changes: Minimizing overtime costs

18:00 – How to track NDIS funding effectively & avoid running out of budget

19:35 – The importance of a cash flow buffer: How much should you keep?

21:00 – Diversifying income streams: Strategies to reduce risk in SIL operations

22:10 – Final thoughts & how to connect with Avanti Accountants

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

#silosophy, #silfinancials, #avantiaccountants, #taniagomez, #taniagomezconsulting, #ndis, #ndisproviders, #ndisfinance, #ndisfunding, #supportindependentliving, #ndisbusiness, #ndiscompliance, #ndisaccounting, #ndisepisode13, #accountingtips

In this episode of SILosophy, Tania Gomez sits down with Sarah Heriot from the Support Worker Store to discuss the importance of creating a true home for SIL participants—rather than just placing them in a house.

Sarah shares her insights on what makes a home feel safe and welcoming, the role of support workers in fostering independence, and how to ensure participants have real choice and control over their living environment. From interior design decisions to fostering housemate relationships and overcoming challenges, this episode is packed with practical strategies for SIL providers and support workers alike.

Episode Highlights:

00:00 – Welcome & introduction: Meet Sarah Herriott from the Support Worker Store

02:00 – The evolution of the Support Worker Store: From resources to training & content

04:10 – What does it mean to create a home, not just a house?

06:25 – The impact of a safe, comfortable environment on participant wellbeing

08:40 – Designing a supportive home environment: The role of personality & choice

12:10 – The importance of housemate compatibility & group decision-making

15:05 – How support workers contribute to making a house feel like home

17:45 – The balance between support & independence: Role modelling & teachable moments

20:10 – The role of relationships & trust in creating a stable home

21:30 – Final thoughts & how to connect with the Support Worker Store

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

#silosophy, #taniagomezconsulting, #supportworkerstore, #creatingahome, #ndisprovider, #disabilitysupport, #groupliving, #ndishousing, #caregivingjourney, #homecare, #supportworkers, #supportedliving, #disabilityinclusion, #personcentredcare, #ndissupports

In this episode of SILosophy, Tania Gomez sits down with Anita Gover from TechAbility to explore how SIL providers can optimise their technology systems. From essential tech stacks to automation, AI-driven tools, and cybersecurity best practices, Anita shares expert insights on how providers can streamline operations, protect sensitive data, and leverage emerging technologies to enhance service delivery.

Whether you're a SIL provider struggling with system integrations or looking to future-proof your business with AI and automation, this episode is packed with practical advice on getting your tech right from the start.

Episode Highlights:

00:00 – Welcome & introduction: Meet Anita Gover from TechAbility

02:10 – What is TechAbility? IT consulting for NDIS, aged care & community services

04:20 – The essential tech stack for SIL providers: What systems do you really need?

08:40 – Common tech mistakes: Why too many systems create inefficiencies & extra costs

12:15 – Automations for SIL providers: How to streamline rostering, scheduling & billing

16:30 – The importance of integrations: Connecting your CRM, HR, and finance systems

19:05 – Cybersecurity & data privacy: Why every provider needs to prioritise protection

23:50 – AI-driven tools & predictive analytics: How AI can enhance service delivery

26:00 – The future of SIL tech: Emerging trends, PACE, and digital transformation

27:30 – Final thoughts & how to contact TechAbility

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

#silosophy, #silsoftware, #techability, #taniagomezconsulting, #episode11, #silsolutions, #specialistinclusivelearning, #inclusiveeducation, #assistivetechnology, #edtech, #softwareforinclusion, #silapps, #disabilitysupport, #learningtechnology, #inclusionmatters

In this episode of SILosophy, Tania Gomez sits down with Chris Lapa from The Growth Academy to discuss the essential strategies for filling SIL vacancies. They explore the intersection of marketing, branding, and sales—breaking down how SIL providers can effectively position their services, attract the right participants, and build trust with both users and choosers.

Chris shares insights into the power of storytelling, the role of digital marketing (Google Ads, Facebook campaigns, SEO, and LinkedIn), and the importance of a structured sales process. Whether you’re a SIL provider struggling with vacancies or looking to optimize your marketing, this episode is packed with actionable strategies to help you grow.

Episode Highlights:

00:00 – Welcome & introduction: Meet Chris Lapa from The Growth Academy

03:15 – Chris’s background in marketing & why he focuses on the NDIS sector

06:10 – Why branding isn’t just about a logo—how to position your SIL

09:25 – The biggest mistake SIL providers make when trying to fill a vacancy

13:00 – The role of trust in SIL marketing & the emotional decision-making process

17:15 – Marketing channels: Facebook Ads, Google Ads, SEO & LinkedIn—what works best?

22:40 – Social media strategies & the limitations of Facebook ad targeting

27:30 – The power of networking: LinkedIn & community connections

31:00 – Crafting the right message: Speaking to both users & choosers

36:20 – The importance of sales: Why follow-ups, touchpoints, and processes matter

40:10 – Final thoughts & how to contact Chris for SIL marketing support

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

#silosophy #episode10 #advertisingvacancies #growthacademy #taniagomezconsulting #jobadvertising #recruitmenttips #hrstrategy #hiringprocess #teamgrowth #careercoaching #workplaceculture #businessgrowth #leadershipdevelopment #jobvacancy

In this episode of SILosophy, Tania Gomez sits down with Dr. Rodney Jilek from Community Home Australia to discuss their groundbreaking initiative—offering NDIS-funded short-term accommodation (STA) in Bali. Dr. Jilek shares the vision behind this unique respite option, the funding model, the benefits for participants, and how the program aligns with NDIS guidelines. They also delve into future plans, including the expansion into aged care and long-term retirement options in Bali.

If you’ve ever wondered about alternative respite models that prioritize both participant experience and sustainability, this episode is a must-listen!

Episode Highlights:

00:00 – Welcome & Introduction: Meet Dr. Rodney Gillek and the story behind Community Home Australia

02:10 – From aged care to NDIS: Dr. Gillek’s professional journey

04:30 – The origin of Bali STA: A new approach to respite care

08:45 – Overcoming sector pushback: Addressing misconceptions about NDIS funding for overseas respite

12:00 – How Bali STA is funded: NDIS-approved expenses vs. out-of-pocket costs

16:15 – Making respite accessible: The role of charitable funding for participants

19:20 – The Bali STA experience: What participants can expect on arrival

22:45 – Expanding the project: Plans for aged care and retirement living in Bali

27:10 – Sustainability, local community impact, and future plans

29:30 – Final thoughts & next steps for Community Home Australia

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

#silosophy, #episode9, #paradisewithpurpose, #communityhomeaustralia, #taniagomezconsulting, #australiancommunity, #purposefulliving, #inclusivehousing, #disabilityservices, #ndis, #homewithpurpose, #socialimpact, #communitybuilding, #accessiblehousing, #silhousing

In this episode of SILosophy, Tania Gomez welcomes Cedar Anderson, founder and director of MyAssista, to share her journey and insights into the world of Supported Independent Living (SIL). Cedar discusses the challenges of one-on-one SIL, balancing participant needs with business sustainability, and the importance of being participant-driven. With real-life lessons, financial advice, and a focus on quality care, this episode is packed with practical tips for new and experienced providers alike.

Episode Highlights:

00:00 – Welcome & Introduction: Meet Cedar Anderson and the story behind MyAssista

02:30 – The beginnings of MyAssista: Transitioning from personal need to founding a SIL business

05:00 – Why one-on-one SIL? A unique approach to participant-directed care

08:40 – Overcoming challenges: Staff retention, training, and building trust with participants

12:10 – Financial realities of SIL: Crunching the numbers and ensuring viability

16:15 – Learning from mistakes: The costly lesson of assuming participant preferences

19:50 – Person-directed care: Building strong relationships for better outcomes

22:30 – The future of MyAssista: Diversifying revenue streams and entering aged care

25:50 – Advice for new SIL providers: Financial planning, processes, and teamwork

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

In this insightful episode of SILosophy, Tania Gomez sits down with Laura Cowell, CEO of Australian Operations for Tender Loving Care, to discuss strategic growth in the SIL (Supported Independent Living) space. From determining when it’s the right time to expand, to balancing participant needs with business sustainability, Laura shares her wealth of experience managing one of Australia’s largest for-purpose NDIS providers. Learn how to design participant-driven SIL homes, tackle common challenges, and maintain a culture of quality while scaling your operations.

Episode Highlights:

00:00 – Welcome & Introduction: Meet Laura Cowell and her inspiring journey

02:10 – The right time to grow: Indicators that it’s time to expand your SIL operations

05:40 – Participant-led growth: The importance of designing homes based on individual needs

08:30 – Flatmate matching: Building harmonious living environments and fostering participant satisfaction

12:45 – Common pitfalls: Avoiding mistakes in growth strategies

16:00 – Balancing quality and quantity: Ensuring consistent care and service standards while expanding

20:15 – Treating each home as a business unit: Financial modelling and sustainability in SIL homes

24:30 – Risk management: How to assess and mitigate risks before expansion

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

In this episode of SILosophy, host Tania Gomez is joined by Josh Pix, co-founder of Resolv, to unpack the complexities of service agreements in the SIL space. Josh provides actionable insights into avoiding common pitfalls, managing open agreements, handling emergencies, and ensuring financial sustainability while delivering exceptional participant care. This is an essential listen for SIL providers looking to strengthen their service agreements and protect their businesses.

Episode Highlights:

00:00 – Introduction: Meet Josh Pix from Resolv

01:20 – What Resolv does: Supporting SIL providers with rostering, claiming, and financial stability

03:00 – The risks of poor service agreements: Why they matter

04:45 – Understanding open service agreements and how they expose providers to financial risks

08:10 – What is over-servicing? Defining and identifying intentional and unintentional over-servicing

10:50 – The six-step process for managing over-servicing and ensuring shared responsibility

14:30 – Emergency situations: Hospitalisation, incarceration, and how to navigate funding gaps

16:40 – Programmes of support: What they are and why SIL providers need them

19:00 – Building robust service agreements: Essential clauses and considerations for providers

21:00 – Final advice for SIL providers: Addressing risks, promoting shared responsibility, and ensuring participant care

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/

In this episode of SILosophy, host Tania Gomez sits down with Tommy Trout, founder of Disbranded and co-creator of SILosophy, to explore the critical role of branding in the NDIS sector. Tommy explains why branding is not just for big companies and how SIL providers can use storytelling, authenticity, and strategic design to differentiate themselves in a crowded market. Whether you're just starting your SIL journey or looking to refine your approach, this episode is packed with actionable insights to help you stand out.

Episode Highlights with Timestamps

00:00 – Introduction: Meet Tommy Trout, founder of Disbranded and branding expert

01:50 – Why the disability sector needs a branding revolution

05:30 – SIL branding: Why 9 out of 10 SIL providers look identical and how to stand out

09:45 – Defining brand: More than just a logo or colour palette

13:00 – The power of the “why”: Building trust through purpose-driven branding

17:25 – Storytelling as a key branding strategy: Tommy’s personal experiences

21:10 – The challenges of branding for SIL providers: Vulnerability and authenticity

25:45 – Practical tips for crafting a compelling brand identity

30:00 – Branding for inclusivity: Designing with participants’ needs in mind

33:15 – Tommy’s #1 tip for SIL providers to strengthen their brand

Follow Tania Gomez Consulting on

Facebook: https://www.facebook.com/taniagomezconsulting/

Instagram: https://www.instagram.com/taniagomezconsulting/

LinkedIn: https://au.linkedin.com/company/tania-gomez-consulting

Or you can also visit our website: http://www.taniagomez.com.au/