Building Bridges of Empathy: How We Heal Through Connection
https://youtu.be/T7iE_suWBw4
https://www.tiktok.com/@sixstagesframework/video/7545182339933031702
Podcast by Dr. Shungu M’gadzah assisted by Google Notebook LM (Full length podcast 2/2)
This episode explores the emotional and psychological costs of exclusion and disconnection through the metaphor of 'caves' — spaces people retreat into because of fear, privilege, or delusion. Dr. Shungu Mugadza shares how small acts of empathy and connection can heal, and presents the Six Stages Framework as a tool for fostering equity, inclusion, and belonging.
I. Executive Summary
Dr. M’gadzah introduces the metaphor of 'caves' — psychological and social spaces people enter when they feel excluded or unsafe. Healing happens when we disrupt these caves and build bridges of empathy through connection, small acts of presence, and active listening. The Six Stages Framework offers a structured path for change.
II. Main Themes and Core Arguments
A. The Feeling: 'It’s Not Safe Here'
Many feel unsafe due to differences like race, disability, gender, or neurodivergence, (and some feel unsafe through fear of differences) leading to retreat into:
- Caves of Fear: Resulting from trauma or exclusion.
- Caves of Privilege: Interaction only with those similar to oneself.
- Caves of Delusion: Denial of inequality or lived experiences.
B. Intersectionality and Systemic Failure
Overlapping identities (e.g., race, disability, gender) amplify exclusion. Institutions often fail to acknowledge or accommodate these intersections.
C. Power of Small Acts of Empathy
Meaningful change can begin with small acts: sitting beside someone, asking questions, listening, and sharing space.
D. Role of Advocacy and Allyship
Marginalised people need allies and advocates to help them carry the weight of exclusion and to feel truly seen and supported.
E. Defining Safety and Using the Six Stages Framework
Safety is more than the absence of harm—it is the presence of empathy and dignity. The Six Stages Framework is a tool to recognise bias, disrupt exclusion, and build belonging.
III. Most Important Ideas
• “It’s not safe here” as a profound expression of exclusion.
• The three 'caves' as psychological responses to exclusion.
• Delusion as a defense that protects comfort but upholds injustice.
• Intersectionality amplifies the experience of exclusion.
• Small acts of empathy can be transformative.
• Safety includes dignity, empathy, and belonging.
• The Six Stages Framework as an actionable model for inclusion.
• Call to action: Step into new spaces where empathy begins.
IV. Reflection Questions for Action
• What spaces are you avoiding and why?
• What spaces feel safe, unsafe, or unfamiliar to you?
• Where are you stuck—in a cave of fear, privilege, or delusion?
• Who do you see sitting alone?
• What might it take to step into someone else’s space with empathy?
• If you had a tool for change in one hand, what would it be?
• How can we Build Bridges of Empathy together?
Dr Shungu H. M’gadzah: Inclusion Psychologists Ltd. Copyright: © 2025
www.sixstagesframework.com | www.inclusionpsychologists.com
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