Enterprise expectations. Startup-sized teams. And zero margin for failure.

Across museums, national parks, retail stores, and nonprofit organizations, mid-market IT leaders are being asked to do more than ever—with fewer people, tighter budgets, and growing complexity. Most burn out. Some figure it out.

In this episode, The Catalyst brings together two leaders navigating that reality from different sides of the work:

• Scott Gagon, Network Security Engineer, Event Network
• Tariq Chaudhri, VP of Technology, Goodwill of Northwest North Carolina

Together, they explore what it takes for small IT teams to support enterprise-scale environments—and why trusted partnerships are often the difference between survival and real progress.

You’ll hear:

• How small IT teams manage massive, distributed operations
• Why empathy, mission, and decisiveness matter as much as tools
• How partners like Softchoice become force multipliers—not vendors

The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.