In this technological world, the public sector should find the smartest ways to leverage the latest technology in its efforts to extend quality service to its constituents. What differentiates a smart city from others is not its possession of the most sophisticated technological advancements, but its way of figuring out how to efficiently use what is available to it. In this episode, Abhijit Verekar taps into Rick Cole’s rich experience as a public servant in California for many decades. Rick served as the City Manager for Santa Monica from 2015 to 2020. He has held other public posts, including that of Deputy Mayor for the City of Los Angeles from 2013 to 2015 and Mayor of the City of Pasadena from

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