Across The Table

The SME HR Playbook for Reducing Absence and Turnover


Listen Later

Deb Rees is the HR Manager at LSN Diffusion, a manufacturing SME in South Wales. Over recent years, her team has halved sickness absence (6% → ~2–3.5%), cut turnover (33% → 7.5%), and strengthened trust and engagement - all without corporate bureaucracy.

In this first episode, Deb joins host Joe Perry to share a practical SME HR “playbook” you can use on Monday morning.

We discuss:

  • Why SME HR can move faster - and where it’s uniquely hard [03:13]
  • Examples of “small org speed”: shift patterns, medical support, hardship loans [03:50]
  • The “family feel”: how proximity helps (and sometimes hurts) engagement [04:52]
  • Absence management that works: cost analysis, policy, training, KPIs [08:07]
  • Sustaining results: pay, bonuses, data culture, transparency [11:01]
  • How absence links to conflict and why honesty + support beat punishment [13:54]
  • Lifelong learning as a culture shift [16:31]
  • Avoiding overwhelm: imperfect action, self-care, networks [21:39]
  • Looking ahead: AI’s promise, EDI shifts, Employment Rights Act (2025) [26:58]

Chapters

  • [00:30] Intro & why SMEs matter
  • [03:33] The dynamics of SME HR
  • [06:22] Managing absenteeism & wellbeing
  • [09:38] Making policy & training stick
  • [12:22] Professional development that changes culture
  • [15:27] Networking, self-care, and focus
  • [18:18] The future of HR
  • [21:32] Wrap-up & key takeaways

Where to find Deb Rees:

  • LinkedIn: Deborah Rees
  • Website: LSN Diffusion

Referenced

  • Keep Britain Working: Sir Charlie Mayfield
  • CIPD: Health and Wellbeing Report 2025
  • Daniel Barnett: Employment Law Resources

Recommended books

  • Collective Employment Relations

Host: Joe Perry  

  • LinkedIn: Joe Perry
  • Newsletter: Across the Table
  • Website: collaboratER.org

About the show
Across the Table is about the conversations that shape work - and the people who have them. Thoughtful, grounded talks about how work works.


For sponsorship inquiries email: [email protected]

...more
View all episodesView all episodes
Download on the App Store

Across The TableBy Joe Perry