If your mentor combines a sympathetic nod with the line “And how does that make you feel?” you’ve probably picked the wrong person. Liam Black, former BBC director Lucy Adams and social entrepreneur Ronnie Hughes discuss good mentoring.

E Is For Evidence: Always ask the questions you might not like the answer to by The social entrepreneur's A to Z

D Is For Dont Believe The Hype: Be your own fiercest critic by The social entrepreneur's A to Z

The further away you are from the frontline, the better things seem on the ground. Liam Black brings Dr Aravind Srinivasan and Sandra Schembri back into the studio to discuss the importance of immersing yourself in frontline customer service.

It is often easy to get caught up in your vision as a social entrepreneur. After all, you’re trying to change the world and you want to tell everybody about it.

In the second of a series of podcasts to accompany his new Social Entrepreneur’s A to Z Liam Black talks about the all important, if a tad dull, business basics that lay the foundations for all successful enterprises with Dr Aravind Srinivasan and Sandra Schembri.

Done the numbers and realised four years of your life could go down the drain? About to tell a room full of underpaid staff you are cutting their pay? Meet Helen Trevaskis and Maff Potts – the first two interviewees to share their experiences with Liam Black as he explores The Social Entrepreneur's A-Z chapter one: A is for Anxiety.