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ID: 198057

Title: Customer Centricity: Focus on the Right Customers for Strategic Advantage

Author: Peter Fader

Narrator: Patrick Lawlor

Format: Unabridged

Length: 02:37:00

Language: English

Release date: 09-01-13

Publisher: Ascent Audio

Genres: Business & Economics, Marketing & Advertising, Business Development

Summary:

Not all customers are created equal.

Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are good customersand then there is pretty much everybody else.

Upending some of our most fundamental beliefs, renowned behavioral data expert Peter Fader, Co-Director of The Wharton Customer Analytics Initiative, helps businesses radically rethink how they relate to customers. He provides insights to help you revamp your performance metrics, product development, customer relationship management and organization in order to make sure you focus directly on the needs of your most valuable customers and increase profits for the long term.

Gildan Media is proud to bring you another Wharton Digital Press Audiobook. These notable audiobooks contain the essential tools that can be applied to every facet of your career.

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ID: 242356

Title: Can't Stand the Heat

Author: Shelly Ellis

Narrator: Lisa Smith

Format: Unabridged

Length: 10:00:00

Language: English

Release date: 08-30-13

Publisher: Recorded Books

Genres: Fiction & Literature, Black Literature, Contemporary Women

Summary:

In her fantastically fun new series, Ellis' debut novel introduces a Kardashian-style family of money-hungry women who are determined to have it all. Over three generations, the Gibbons women of Chesterton have built their reputation as a family of shameless--but refined--gold diggers. But now one of them is abandoning the tradition.

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ID: 191182

Title: Worth More Dead: And Other True Cases

Author: Ann Rule

Narrator: Laural Merlington

Format: Unabridged

Length: 12:28:00

Language: English

Release date: 08-27-13

Publisher: Brilliance Audio

Genres: True Crime, Mystery, Thriller & Horror

Summary:

Why would a man kill his lover's husband and then his wife, the woman who fought successfully to have him paroled from prison? Why would he risk arrest by kidnapping the child of another woman who adored him?Because they were…Worth More DeadA cold case reopened—and solved—with dogged police work and new evidence. One of the shocking true crimes of passion and greed from Ann Rule's Crime Files.Former Marine sergeant and judo instructor Roland Pitre Jr. claimed it was all an elaborate plan to win back his wife's love—it wasn't supposed to end with her dead body in the trunk of a car. Nearly twenty years later, he acknowledged that he had hired someone to kill his estranged wife in 1988, though his alleged excuse for why a monstrous 'mistake' happened is as shocking and convoluted as the crime itself. Eventually, he was charged with first-degree murder in the long-unsolved death of Cheryl Pitre, after a mysterious witness betrayed Pitre to save his own skin. Tracing back the dark and bloody path of Pitre's life, two generations of detectives found a chain of brutal and terrifying crimes by a man who manipulated the courts and prisons to walk free.

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ID: 278543

Title: Worth More Dead: And Other True Cases

Author: Ann Rule

Narrator: Laural Merlington

Format: Abridged

Length: 05:43:04

Language: English

Release date: 08-27-13

Publisher: Brilliance Audio

Genres: True Crime, Mystery, Thriller & Horror

Summary:

Why would a man kill his lover's husband and then his wife, the woman who fought successfully to have him paroled from prison? Why would he risk arrest by kidnapping the child of another woman who adored him?Because they were…Worth More DeadA cold case reopened—and solved—with dogged police work and new evidence. One of the shocking true crimes of passion and greed from Ann Rule's Crime Files.Former Marine sergeant and judo instructor Roland Pitre Jr. claimed it was all an elaborate plan to win back his wife's love - it wasn't supposed to end with her dead body in the trunk of a car. Nearly twenty years later, he acknowledged that he had hired someone to kill his estranged wife in 1988, though his alleged excuse for why a monstrous 'mistake' happened is as shocking and convoluted as the crime itself. Eventually, he was charged with first-degree murder in the long-unsolved death of Cheryl Pitre, after a mysterious witness betrayed Pitre to save his own skin. Tracing back the dark and bloody path of Pitre's life, two generations of detectives found a chain of brutal and terrifying crimes by a man who manipulated the courts and prisons to walk free.

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ID: 194522

Title: Sweet Mercy

Author: Ann Tatlock

Narrator: Barbara Caruso, Morgan Hallett

Format: Unabridged

Length: 07:59:00

Language: English

Release date: 08-23-13

Publisher: Recorded Books

Genres: Fiction & Literature, Historical Fiction

Summary:

Stunning New Novel from Award-Winning Author When Eve Marryat's father is laid off from the Ford Motor Company in 1931, he is forced to support his family by leaving St. Paul, Minnesota, and moving back to his Ohio roots. Eve's uncle Cyrus has invited the family to live and work at his Marryat Island Ballroom and Lodge. St. Paul seemed like a haven for gangsters, and Eve had grown fearful of living there. At seventeen, she considers her family to be 'good people.' They aren't lawbreakers and criminals like so many people in her old neighborhood. Thrilled to be moving to a 'safe haven,' Eve is blissfully unaware that her uncle's lodge is a transfer station for illegal liquor smuggled from Canada. Eve settles in to work and makes new friends, including an enigmatic but affecting young man. But when the reality of her situation finally becomes clear, Eve is faced with a dilemma. How can she ignore what is happening right under their very noses? Yet can she risk everything by condemning the man whose love and generosity is keeping her and her family from ruin?

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ID: 249311

Title: No Dogs Allowed

Author: Jane Cutler

Narrator: Johnny Heller

Format: Unabridged

Length: 01:55:26

Language: English

Release date: 08-16-13

Publisher: Recorded Books

Genres: Fiction & Literature, General

Summary:

Because of allergies, five-year-old Edward Fraser and his older brother Jason can't have pets. Edward finds his own solution to the problem. He becomes a dog. In fact, he becomes so good at it, that two friends of Edward's from school start to act like dogs, too. Soon they sound so convincing that neighbors call the police to complain about the barking and yowling. When the police arrive, Jason wishes he could hide. A younger brother is bad enough, but a pet brother is just too much. Little does he know, three more of Edward's adventures await. No Dogs Allowed is a rollicking collection of stories including Rideout and Gateway, Killer Kelly, Four Eyes, Three Heads and The Unexpected by acclaimed children's author Jane Cutler. Johnny Heller's glowing narration conveys the simple joys of family life with charm and humor. Listeners will laugh out loud as Edward and Jason find themselves in the doghouse.

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ID: 244358

Title: Dog That Pitched a No-Hitter

Author: Matt Christopher

Narrator: Johnny Heller

Format: Unabridged

Length: 00:15:00

Language: English

Release date: 08-16-13

Publisher: Recorded Books

Genres: Kids, General

Summary:

Mike is facing a tough season in Little League this year. His team is scheduled to play their toughest opponents: the Bearcats and the Peach Street Mudders. Mike dreads pitching against sharp-eyed hitters like Bugsy O'Toole and Turtleneck Jones. Fortunately his telepathic Airedale, Harry, is ready to help him. With Harry showing him where to throw each ball, Mike keeps the Bearcats from winning too easily. But when Mike looks to Harry for help during the disastrous Peach Street Mudder game, he doesn't see his dog anywhere. How can Mike face the next determined batter alone? Matt Christopher has written many award-winning sports stories for beginning readers and young adults. Filling his more than 30 books with humor and gentle lessons about fair play and teamwork, he has become the favorite author of countless children and their parents.

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ID: 295991

Title: Death of Lucy Kyte

Author: Nicola Upson

Narrator: Sandra Duncan

Format: Unabridged

Length: 12:45:00

Language: English

Release date: 08-15-13

Publisher: W.F. Howes

Genres: Mystery, Thriller & Horror, Detective Stories

Summary:

The latest atmospheric thirties mystery featuring bestselling crime author Josephine Tey.

When Josephine Tey inherits a remote Suffolk cottage from her godmother, it comes full of secrets. There's the infamous Red Barn murders, committed in the grounds a century before, and there's Lucy Kyte, the mysterious beneficiary of her godmother's will. Josephine knows that there is something dark that has a hold on this small community. Is it the sinister ghosts of the Red Barn murders, or is there something very much alive that she needs to beware of?

The Death of Lucy Kyte is both an intriguing insight into the dilemmas of Tey's personal life and a disturbing story of obsession, abuse and deceit.

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ID: 246484

Title: Incident at Gunn Point

Author: Ralph Cotton

Narrator: Brian Hutchison

Format: Unabridged

Length: 07:11:29

Language: English

Release date: 08-09-13

Publisher: Recorded Books

Genres: Fiction & Literature, Historical Fiction

Summary:

Horse trader Will Summers wasn' t looking to be anybody' s hero, let alone stop a bank robbery led by the son of Gunn Point' s most powerful man. He' d rather hit the trail than try to take on the rest of the robbers, who are hell-bent on skinning his hide. But when the local sheriff is injured and his deputy outmatched, Will knows that things are only going to get worse. With an enigmatic gunhand as his only ally, Will is going to have to outshoot-- and outwit-- a gang of vengeful cutthroats if he wants to make it out of Gunn Point alive...

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ID: 249155

Title: Long Hunt

Author: Cameron Judd

Narrator: James Jenner

Format: Unabridged

Length: 10:00:00

Language: English

Release date: 08-09-13

Publisher: Recorded Books

Genres: Fiction & Literature, Historical Fiction

Summary:

When Deborah Bledsoe's father hears that his daughter may still be alive after being abducted by Cherokee raiders, he hires Crawford Flynn to find her, not knowing that Flynn's tracking skills have been exaggerated. The better bet is Flynn's son Simeon, who actually has the ability to track Deborah through the wilds of the vast, untamed West...

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