After a brief hiatus, we're back with season 2 of the Space Bar Podcast and on this episode we're talking about common mistakes we encounter on new website builds and how to avoid them. If you're about to embark on new web project, there's some great tips from Rob Peterkin, Project Manager at Space 48, on what to look out for and what are some of the most frequent issues we see when working with our customers.

We discuss the problems of data migration, design, working with 3rd party technology and how important honesty is in the customer / agency partnership.

Hosted by Pete Robertshaw, Head of Commerce Consultancy at Space 48.

On this week's episode of the Space Bar Podcast, we have an exclusive first interview with the team that were involved in the acquisition of the Shopify Plus agency, Brave the Skies into the Space 48 family. We speak to Laura Black and Lucy Roberts, GM and MD of Brave the Skies to get some background on the agency and about their experience of the acquisition and what the future holds for the business. We're also joined by CEO and founder of Space 48, Jon Woodall and also Stephen Kenealy, strategy director at Space 48 to get their take on why the acquisition was important for both Space 48 and Brave the Skies.

Presented by Pete Robertshaw, Head Of Commerce Consultancy at Space 48

In this week's episode we talk to one of our customers, Sarah Raven about their recent re-platform over to BigCommerce.

We discuss how the platform and partner selection process ran, why they ended up working with BigCommerce and some of the other supporting technologies they selected for their tech stack. We also hear about the design process as well as what they learned from the project and what their advice would be for other retailers who are looking to embark on a similar project.

We're joined by Ashley Pallett - Digital Marketing Manager at Sarah Raven, Jim Herbert - Vice President and GM for EMEA at Bigcommerce, Claudia Ditri - Head of Partnerships for Klevu EMEA and Holli Barrett - Head of CX Design at Space 48.

Presented by Pete Robertshaw - Head of Commerce Consultancy at Space 48

In this episode, we discuss the home and garden sector. The last two years have seen exponential change for online retailers due to the pandemic. With this new 'norm' comes challenges; we cover what this looks like going forward and discuss some potential solutions for brands. If you're a home and garden retailer looking for some tips on what you should include in your ecommerce strategy, this episode is for you.

Topics:

Guests:

Hosted by:

Paul Casey, Head of Account Management

Martin Boddy is Space 48's Non-Executive Chairman and chairs several other businesses. Having founded the listed data, creative and performance marketing agency Jaywing plc, Martin has an impressive track record and experience when it comes to accelerating growth. He has extensive commercial acumen while also being a data-digital innovator. 

This episode with Martin is a special one. Space 48's Managing Director, Jon Woodall, sits down with Martin to get an insight into his successful career. He talks about his journey from co-founding Jaywing in Sheffield with three people to becoming AIM-listed with offices internationally and over 300 people.  

You can expect a look into Martin's entrepreneurial mind, golden nuggets of advice and a plethora of sports analogies for business. Thank you to Martin for sitting down and sharing his journey with us. We hope you find this episode as enjoyable as we did to record! 

Topics:

In this episode, we're going to cover global ecommerce and the challenges you may face as a retailer when growing internationally and, through our experience, how we can help solve those challenges. 

Cross border shopping has grown exponentially. With the lack of physical retail stores being open in the last two years, consumers have gone online and found new brands, and the likelihood is these brands are from overseas. 

This online drive provides businesses more power to reach and sell to consumers globally. 

This new era of global commerce requires brands who maybe haven't always dealt with international ecommerce to step up and create excellent customer experiences in their home market and overseas. How can brands replicate this model and hedge on technology to provide the experiences, scalability and data needed to keep pace with the rapid changes?

Our guests are:

Pete Robertshaw, Head of Commerce Consulting at Space 48

Ollie Lees, Head of Data and Insight at Space 48

Paul Casey, Head of Account Management at Space 48

Hosted by Molly Smith, Head of Marketing at Space 48. 

For more information, download our global ecommerce guide at https://www.space48.com/downloads/global-ecommerce-guide/

What are you doing if you're a merchant and don't have Klarna? With the Klarna app having over 40 million downloads, what it can offer for brands and consumers is game-changing.

Beginning as a payments provider that has disrupted the retail banking industry, today, Klarna is a very diverse business in terms of its products. In this episode, we find out what has made Klarna the renowned brand for frictionless shopping for consumers and retailers. We cover the following topics:

Our guests are Rob Beattie, Commercial Manager for UK partnerships at Klarna, and Anisha, Mohammed, Head of UK Partnerships at Klarna.

Presented by Pete Robertshaw

This episode discusses our journey of going remote overnight and not looking back. Space 48 closed its offices in March 2020 and permanently embraced a remote work culture. As ecommerce boomed in the last two years, we've seen rapid growth as a business and with our people. Keeping a solid company culture is at the heart of this success. As we transition into the world opening up again, we reflect on what we've learned and how we'll adapt. This episode covers:

Our guests are:

Hosted by Molly Smith, Head of Marketing, Space 48

We sit down with The Very Group's Digital Customer Experience (DCX) Director, Paul Hornby. Get a look at the 2.3 billion pound company behind the scenes with this high-performing digital leader. 

Paul combines the ecommerce growth journey and strategy at The Very Group with his lessons learned over the years and advice for fellow ecommerce professionals. 

This conversation is not to be missed with lots of insightful knowledge around building outstanding customer journeys and being ahead of the curve. There are plenty of valuable lessons for you to take away. 

In this episode of the Space Bar Podcast we compare the two heavy hitters in the SaaS eCommerce Platform space where we put Shopify Plus head to head against BigCommerce. We look at how flexible and extendable each platform is, what their tech architecture looks like, how they perform out of the box, as well as a host of other topics including SEO, B2B and pricing.

Discussing the differences and similarities are 2 of the Space 48 team. We have Peter Hicks, a Technical Lead on the SaaS side of the business who knows everything there is to know about Shopify Plus, and also Sam Brown, a Systems Architect who has worked on numerous BigCommerce projects over the past few years.

Presented by Pete Robertshaw, Head of Commerce Consulting at Space 48.