Families may only see us at the edges of the day — at drop-off and pickup — but trust is built in everything that happens in between.

In this episode, Jamie explores the often-invisible work of family partnership beyond face-to-face moments. From emails and newsletters to documentation, tone, and transparency, this conversation reframes communication as one of the most powerful tools educators have to build trust, advocate for their profession, and create a true sense of community.

Rooted in How Does Learning Happen?, the CECE Code of Ethics, and relationship-based practice, this episode challenges educators to see communication not as an extra task — but as intentional professional practice.

Because when families aren’t in the room, our words, documentation, and tone become the program.