Modern buildings are networks of interdependent hardware and software — and when a critical component goes end-of-life, operations feel it immediately. In this interview Alex Morgan sits down with Michael Harrington to unpack the often-overlooked logistics that keep buildings running: spare parts inventories, firmware and obsolescence planning, vendor succession, and capital refresh cycles. We focus on decision-making tradeoffs facilities and property teams face when balancing upfront cost, operational resilience, and long-term maintainability. Through practical examples from Michael's experience managing commercial portfolios, listeners will learn where single points of failure hide, how to translate asset lifecycles into capital plans and runbooks, and what lightweight governance prevents reactive scrambles during outages. This episode avoids product pitches and instead delivers frameworks and questions teams can use to turn surprises into predictable operations.