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The Standards Show
The Standards Show episodes
- Standards in 10 Minutes | PAS 1948
In this episode of the series, Matthew and Cindy provide a 10-minute guide to PAS 1948 – diversity, equity and inclusion in the workplace.
Discover the 10 things you need to know.
Series | Standards in 10 Minutes
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PAS 1948
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10 min - My Favourite Standard | BS 2881 - medicine cupboards
With the NHS celebrating it's 75th anniversary, this episode is on healthcare and it's a My Favourite Standard special.
Matthew meets Julia Scott, Associate Director of Clinical Quality Assurance and Innovation at the Dartford and Gravesham NHS Trust in Kent, in south-east England.
She tells him her story of why BS 2881 - specification for cupboards for the storage of medicines in health care premises - is her My Favourite Standard and why it means so much to her.
And also about how BS 2881 and other standards work alongside and with regulations and professional guidance to provide high quality medicine governance and management in the NHS.
There’s also talk about layers of Swiss cheese, blow torches and sledgehammers!
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BS 2881
Dartford and Gravesham NHS Trust
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40 min - Standards Desk of News | June 2023
One of the favourite features of the regular episodes of The Standards Show is the Standards Desk of News - news about standards and standards in the news.
So, Matthew and Cindy decided to bring the SDON out into the limelight. And to give it a regular monthly episode all of its own.
The Standards Desk of News for June 2023:
- ITU guidelines on creating a digital future for all
- ISO guide on standards can help prevent plastic pollution
- European product safety award on the needs of young people
- Celebrating 120 years of the BSI Kitemark
Series | Standards Desk of News
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8 min - Inclusive Service Kitemark Series | SSEN
The BSI Inclusive Service Kitemark combines the best practice from the international standard ISO 22458 for consumer vulnerability and the requirements of some of the UK’s leading regulatory bodies. It was created to help consumers have confidence in services when they need them most and to allow organizations to demonstrate their best inclusive service practices.
In this series, Matthew speaks to organizations who have been certified to the Inclusive Service Kitemark. They describe the operational improvements they made to achieve the Kitemark. What achieving the Kitemark means in terms of delivering positive outcomes for consumers. And the advice they would give to other organizations wanting to start their own journeys to achieve this Kitemark.
This episode of the series features Scottish and Southern Electricity Networks (SSEN). They are the electricity Distribution Network Operator (DNO) responsible for delivering power to over 3.8 million homes and businesses across central southern England and the north of Scotland. Matthew speaks to Louise Jones, SSEN’s Social Obligations Manager and Emma Merritt, Lead Customer Relationship Manager, about why the Inclusive Service Kitemark is so important to them.
Series | Inclusive Service Kitemark
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BSI Kitemark for Inclusive Service
BSI Kitemark
ISO 22458 | Consumer vulnerability
SSEN
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11 min - Inclusive Service Kitemark Series | South East Water
The BSI Inclusive Service Kitemark combines the best practice from the international standard ISO 22458 for consumer vulnerability and the requirements of some of the UK’s leading regulatory bodies. It was created to help consumers have confidence in services when they need them most and to allow organizations to demonstrate their best inclusive service practices.
In this series, Matthew speaks to organizations who have been certified to the Inclusive Service Kitemark. They describe the operational improvements they made to achieve the Kitemark. What achieving the Kitemark means in terms of delivering positive outcomes for consumers. And the advice they would give to other organizations wanting to start their own journeys to achieve this Kitemark.
This episode of the series features South East Water. They supply drinking water to 2.2 million customers in the south east of England. Matthew speaks to Amy Water, Resilient Customer Manager at South East Water about why the Inclusive Service Kitemark is so important to them.
Series | Inclusive Service Kitemark
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BSI Kitemark for Inclusive Service
BSI Kitemark
ISO 22458 | Consumer vulnerability
South East Water
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13 min - Inclusive Service Kitemark Series | Northern Gas Networks
The BSI Inclusive Service Kitemark combines the best practice from the international standard ISO 22458 for consumer vulnerability and the requirements of some of the UK’s leading regulatory bodies. It was created to help consumers have confidence in services when they need them most and to allow organizations to demonstrate their best inclusive service practices.
In this series, Matthew speaks to organizations who have been certified to the Inclusive Service Kitemark. They describe the operational improvements they made to achieve the Kitemark. What achieving the Kitemark means in terms of delivering positive outcomes for consumers. And the advice they would give to other organizations wanting to start their own journeys to achieve this Kitemark.
This episode of the series features Northern Gas Networks. They deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire.
Matthew speaks to Laura Ratcliffe and Jill Walker about why the Inclusive Service Kitemark is so important to them.
Series | Inclusive Service Kitemark
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BSI Kitemark for Inclusive Service
BSI Kitemark
ISO 22458 | Consumer vulnerability
Northern Gas Networks
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12 min - Inclusive Service Kitemark Series | PayPlan
The BSI Inclusive Service Kitemark combines the best practice from the international standard ISO 22458 for consumer vulnerability and the requirements of some of the UK’s leading regulatory bodies. It was created to help consumers have confidence in services when they need them most and to allow organizations to demonstrate their best inclusive service practices.
In this series, Matthew speaks to organizations who have been certified to the Inclusive Service Kitemark. They describe the operational improvements they made to achieve the Kitemark. What achieving the Kitemark means in terms of delivering positive outcomes for consumers. And the advice they would give to other organizations wanting to start their own journeys to achieve this Kitemark.
This episode of the series features PayPlan, a debt advice provider. For almost 30 years they’ve helped over 1 million people to become debt-free. And every year help over 100,000 more people with their finances. Matthew speaks to PayPlan’s Managing Director John Fairhurst and Vulnerable Client Manager Emma Gibbons about why the Inclusive Service Kitemark is so important to them.
Series | Inclusive Service Kitemark
Find out more
BSI Kitemark for Inclusive Service
BSI Kitemark
ISO 22458 | Consumer vulnerability
PayPlan
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14 min - Inclusive Service Kitemark Series | Power NI
The BSI Inclusive Service Kitemark combines the best practice from the international standard ISO 22458 for consumer vulnerability and the requirements of some of the UK’s leading regulatory bodies. It was created to help consumers have confidence in services when they need them most and to allow organizations to demonstrate their best inclusive service practices.
In this series, Matthew speaks to organizations who have been certified to the Inclusive Service Kitemark. They describe the operational improvements they made to achieve the Kitemark. What achieving the Kitemark means in terms of delivering positive outcomes for consumers. And the advice they would give to other organizations wanting to start their own journeys to achieve this Kitemark.
This episode of the series features Power NI – Northern Ireland’s largest electricity supplier, energizing over half a million homes and organizations for almost 90 years. Matthew speaks to Power NI’s CSR Manager Gwyneth Compston about what achieving the Inclusive Service Kitemark means to them.
Series | Inclusive Service Kitemark
Find out more
BSI Kitemark for Inclusive Service
BSI Kitemark
ISO 22458 | Consumer vulnerability
Power NI
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the-standards-show
10 min - Standards Desk of News | May 2023
One of the favourite features of the regular episodes of The Standards Show is the Standards Desk of News - news about standards and standards in the news.
So, Matthew and Cindy have brought the Standards Desk of News out into the limelight. And given it a regular monthly episode all of its own.
The Standards Desk of News for May 2023 covers stories on:
- New cable ties standard
- US standards strategy for critical technologies
- Standards and medical devices online course
- Public consultation on new gender equality standard
Series | Standards Desk of News
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the-standards-show
7 min - Standards in 10 Minutes | PAS 320
In this episode of the series, Matthew and Cindy provide a 10-minute guide to PAS 320 – food safety culture.
Discover the 10 things you need to know.
Series | Standards in 10 Minutes
Find out more
Download a free copy of PAS 320
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the-standards-show
10 min
About The Standards Show
From the publisher's feed
The world’s leading podcast on standards and standardization.
The Standards Show brings you the stories behind the standards, through the people who create, use and benefit from them.
Hosted by Matthew Chiles and Cindy Parokkil, the show explores how standards touch almost every aspect of daily life - from safe AI to better healthcare, from safer products to fairer workplaces - even brewing the perfect cup of tea.
Expect everything from bite-sized guides to deep-dive conversations, along with regular series, such as Standards in 10 Minutes and the monthly Standards Desk of News. The show features industry experts, thought leaders, and standards-makers from around the world.
Sometimes serious, sometimes light-hearted, but always informative, educational, and engaging, The Standards Show is for everyone - whether you work with standards, teach them, study or research them, or are simply curious to learn more.
Discover the impact of standards, one episode at a time.
About the hosts:
- Matthew Chiles is a stakeholder relations specialist with extensive experience communicating policy ideas and programmes.
- Cindy Parokkil is an economist and international development practitioner with deep expertise in global policy.
[The Standards Show was formerly the BSI Education Podcast]
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