The Stephen McGarvey Podcast

Welcome to the 7th episode of the Stephen McGarvey Podcast. In today’s episode, Stephen welcomes the Guest Services Manager for Seaborne Cruise Belinda Sibanda. Belinda explains moving from Zimbabwe to Ireland, the culture shock she faced, majoring in hotel management, choosing to work for Seaborne. Belinda discusses starting from the bottom, what her job entails, and the difference between building a guest rapport vs a guest relationship. We close with Seaborne Academy, how to climb the ladder and what the future holds.

Hosted on Acast. See acast.com/privacy for more information.

Welcome to the 6th episode of the Stephen McGarvey Podcast. On today’s episode we dive into the mind of a cruise ship Hotel Director. Luca Di Matteo is the Hotel Director on the Seabourn Cruise Line and runs the biggest department on the ship. Luca explains his personal approach and treatment his staff, the crew splash program, training, balancing life & work and enjoying what you do. We close with managing the younger generation, the most difficult job on the cruise ship, unofficial and official conversations and the rift between the ship itself and head office.

Hosted on Acast. See acast.com/privacy for more information.

Welcome back to the 5th episode of the Stephen McGarvey Podcast. On today’s episode, we welcome another one of Seabourn's’ amazing performers Sarah Bomber. Sarah is a singer and an amazing one at that. Sarah explains her musical “Von Trap” family, rejection, auditioning, the cast on the world cruise and communicating the story to the audience. Sarah discusses getting nervous before going on stage alone, forgetting lyrics and the impact observing other cultures has on her everyday life. We close with Stephen drawing the conversation back to the power of the mind to help manifest success.

Hosted on Acast. See acast.com/privacy for more information.

Welcome back to the 4th episode of the Stephen McGarvey Podcast. On today’s episode, we welcome Regerio Tutti. Regerio is a virtuoso pianist from New York City, who is the resident piano player on the Seabourn Cruise. Regerio lets us in on his musical process, the mental aspects that go into live performance, feeling naked while he performs, being nervous vs. being excited and touching people with his music. Stephen draws the conversation back to confronting your challenges head-on and perseverance through difficult times to achieve your ultimate goals in life.

Hosted on Acast. See acast.com/privacy for more information.

Welcome back to the 3rd episode of the Stephen McGarvey Podcast. On today’s episode, we have a conversation with the assistant Cruise director of Seabourn, Drew Gowland. Drew is responsible for all onboard hospitality, entertainment, and social events. Drew is the public face of the entire cruise line. Drew explains how his previous experience in the military, performing arts and business ownership aid in his success in his current role. We finish with some inspiring thoughts from Stephen and Drew about looking for the best in people at all times.

Hosted on Acast. See acast.com/privacy for more information.

Welcome to the 2nd episode of the Stephen McGarvey Podcast. On today’s episode, Stephen and his wife/business partner Natalie explain their backgrounds in applied and child psychology and their beliefs that our cognitive process drives our emotions and influences our behavior. Stephen and Natalie decided to embark on a research project around the world to see if these beliefs are the same in other countries around the world. Stephen and Natalie discuss what drives them, their book “Shift”, company “Solutions in Mind” and upcoming guests you can expect on the podcast. They close with stories from previous projects they’ve been on observing other countries' cultures around the world.

Hosted on Acast. See acast.com/privacy for more information.

Welcome to the first episode of the Stephen McGarvey Podcast! On today's episode Stephen invites producer and podcast engineer Chris Rooke to his dining room table to discuss the podcast world and why Stephen has decided to make the jump to podcasting. Stephen and his wife Natalie also discuss going on a 5 month world cruise and how they plan to bring their findings about culture and stories they discover while on the cruise to listening audience via podcasts. Enjoy!

Hosted on Acast. See acast.com/privacy for more information.