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Drowning in tasks that keep you from growing your family law practice? In this episode, I share why mastering delegation was essential to growing Sterling Lawyers to 25+ attorneys and $15M in revenue. 

Drawing from personal experience, I reveal:

• The 8 reasons we often resist delegating (and which ones are costing you the most)
• My five-part delegation framework that transformed our firm's growth trajectory
• Practical starting points, even if you don't have staff or resources

Listen in for a candid look at how delegation can free you from burnout while creating growth opportunities for your practice. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Thinking about opening a satellite office? Learn from our $100,000 mistake. In this third conversation with Tony Karls, we reveal our most painful and expensive lessons from expanding Sterling Lawyers to 26+ locations. 

Drawing from our experience, we covered:

• Why we spent over $100,000 on a satellite office that should have cost under $20,000
• The ideal satellite office setup: 600 square feet with just two rooms (not the elaborate setup we initially built)
• How our door lock system provides crucial usage data that transformed our expansion strategy
• The hub-and-spoke model that makes multi-location growth actually profitable

Listen in for practical guidance on opening satellite offices without the costly mistakes we made. By implementing these lessons, we've built a system that supports our growth to 25+ attorneys and $15M in revenue. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Are you planning to open multiple law firm locations? Your website structure could make or break your success. In the second part of my conversation with my partner Tony Karls, we explore the critical technical aspects of setting up your website for multi-location growth. 

Drawing from our journey building Sterling Lawyers, Tony reveals:

• The fundamental difference between single-location and multi-location website structures
• Why we experienced frustrating "traffic flipping" between our offices and how we fixed it
• The counterintuitive truth about backlinks that can actually harm your multi-location strategy
• How to future-proof your site for potential expansion into new states

Listen in for practical guidance on avoiding the costly website restructuring mistakes many growing firms make. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

How do you decide where to open a new family law office? In this episode, I sit down with Tony, my partner who led our growth from a single location to 4 regional offices and 20+ satellite locations. 

Drawing from data-driven analysis, Tony reveals:

• The specific metrics we use to select territories — including marriage rates, income levels, and population size
• Why understanding "normative drive time" dramatically impacts success (and why we failed in downtown Chicago)
• The surprising truth about rural vs. urban locations
• How to select the actual office space once you've chosen your territory

Listen in for a practical blueprint on how we expanded strategically using data instead of guesswork. This formula has helped us grow to 25+ attorneys and $15M in revenue — and it can work for your firm, too. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Want to innovate your family law practice but don't know where to start? In this episode, I share how our firm has grown to $15M in revenue through small, practical innovations that compound over time. 

Drawing from both our successes and failures, I reveal:

• The most successful innovations are the small, systematic improvements anyone can implement
• The surprising areas where innovation helped us achieve a 63 NPS score (higher than Disney and Apple)
• Our biggest innovation failures
• A simple, practical blueprint for innovation you can start using today regardless of firm size

Listen in for a realistic approach to innovation that doesn't require being a natural "creative" or sacrificing your existing caseload. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

We're back with Tom Hartin for month six of his family law startup journey on Long Island, NY. February brought steady progress with 9 leads, 6 consults, and an impressive 5 hires, along with nearly $8,000 in revenue. 

In this update, Tom shares:

• His new second office — now open but still waiting on furniture and Google Maps approval
• The unexpected walk-in client who signed in 10 minutes (while Tom was in sweatpants!)
• His detailed 3-month, 6-month, and multi-year growth roadmap
• The strategic debate with Rocket Clicks over office location — high competition vs. low competition areas

Listen in for a real behind-the-scenes look at what it takes to build a family law practice from scratch, complete with actual numbers, challenges, and future plans. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Struggling to grow your family law practice? Drawing from my journey building Sterling Lawyers, I share the framework I wish I'd had when starting out. 

In this episode, I reveal:

• The five key principles that guide smart resource allocation in a growing firm
• My biggest mistakes and hard-earned lessons along the way
• How one principle helped us not just survive COVID but grow 18% during the pandemic
• Why focusing on competition instead of building your own capabilities can cost you years of progress

Whether you're just starting your family law practice or feeling stuck in your growth, these practical principles will help you make better decisions and place smarter bets. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

How does a top lawyer get 87 client reviews in a single year? In this episode, I sit down with Nina Kelly, one of our partners from our Illinois team, who shares her secrets to gathering authentic 87 reviews while managing 40-55 cases, raising two children, and collecting nearly $800,000 last year. 

Nina reveals:

• Why client experience trumps case outcomes — "I don't lose often, but when I do..." clients still leave reviews
• Her simple communication system that makes clients feel valued
• The two-step text strategy that gets almost everyone to follow through
• How highlighting wins in closing emails reminds clients of their original goals

Listen in for practical tips on building your reputation through authentic reviews while creating an exceptional client experience. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Want to grow your family law practice? Stop obsessing over what other firms are doing. In this episode, I reveal how to grow your revenue by focusing inward instead of watching competitors.

I share:

• Why constantly monitoring competitors leads to competitive convergence - where everyone looks the same and profit margins shrink
• How building internal capabilities (like our fixed fee model) created real growth
• The abundance mindset helps us target the 65% of family law litigants who don't hire attorneys
• My own struggles with competitive obsession and how I overcame them

Listen in to discover how shifting from "How do we beat them?" to "How do we get better?" can transform your practice. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Growing a family law team is hard - especially when lawyers have no clear path forward. In this episode, I sit down with Robin Esch, our HR leader, to explore how we've solved one of the most vexing problems in scaling a law firm: developing attorneys from associates to partners. 

Robin shares:

• The innovative competency matrix that removes subjectivity from promotions
• How this tool creates clarity for lawyers at every stage of their careers
• The collaborative assessment process between attorneys and managing partners
• The unexpected benefit of helping non-fits "raise their hand" rather than forcing difficult exits

Listen in to learn how this system has transformed our ability to develop lawyers with consistency while creating a sense of fairness and ownership. As Robin puts it, lawyers feel both excitement about having a career path and relief knowing expectations won't be a moving target. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.