What a great time to be alive in the world!
With all of the things that are going on all over the globe, I am often asked, "How can you say that?" -or- "What are you so happy about?"
Let me explain. Yesterday, I ended up on a call with the tech department of my email service because things we not loading right in my browser. I could not access my follow-up campaigns and I needed to make some very important edits.
So here I am asking how "Michelle" is doing. Checking in on how here day was. Smiling while I shared about my day and my kids. Sharing some humorous things my son had said that morning. All in all, just treating her like a person instead of someone who was supposed to make my life better.
I joked with her and said, "I really do apologize for making your morning difficult. I am sure you could have dealt with five easier fixes by the time we het this squared away! LOL"
"Well, sir...this is certainly less than ideal." That set me back for a moment and then she went on to say, "For you that is. For me, this is the best call I have had in months! You can't access a service you are paying for, we can't seem to find a solution, I am going to have to escalate it to a different department, and yet here you are...showering me with kindness! How...?"
So I said, "Let me explain. If you squeeze an apple - you get apple juice. If you squeeze an orange - you get orange juice. When things go wrong and you begin to feel the pressures of the world all around you - what spills out is what is inside you. You can't control in your situation what is outside of your ability but you can control what you add to it."
I heard it all change in her voice in that moment and she found a level of peace from that moment on. She never did solve the issue. It has been escalated and they are currently working on a solution. The important thing is that a simple conversation created an opportunity to connect and impact someone powerfully.
That is why it is such a great time to be alive. Never before has their been such a need worldwide for connection and guidance. The world is lost in so many different ways and you have the ability to be a leader in your area. Don't let the opportunity pass you by.