Do you understand your small business’ financials? The answer seems obvious, yet it’s a question that makes some business owners very nervous. And a surprising number of small business owners really do not understand how much revenue they are making, and how to identify the revenue streams working best for their business. Host Mary McCarthy […]

Do you understand your small business’ financials? The answer seems obvious, yet it’s a question that makes some business owners very nervous. And a surprising number of small business owners really do not understand how much revenue they are making, and how to identify the revenue streams working best for their business. Host Mary McCarthy […]

What do you do when you’re faced with the question, “Now what do I do with myself?” Host Mary McCarthy talks to Paula Harer, a woman who decided to reinvent her life at 60 years old. Paula sold two restaurant franchises, but knew she still wanted to work; she just didn’t know what was next. […]

What do you do when you’re faced with the question, “Now what do I do with myself?” Host Mary McCarthy talks to Paula Harer, a woman who decided to reinvent her life at 60 years old. Paula sold two restaurant franchises, but knew she still wanted to work; she just didn’t know what was next. […]

“Culture and Core Values. They aren’t something that you create once and let them be on a wall or in a book. They need to be lived out by your team.” ~ Melanie Guzzo Host Mary McCarthy discusses the importance of core values with Melanie Guzzo. Guzzo is the owner of Virtue Salon, the only […]

“Culture and Core Values. They aren’t something that you create once and let them be on a wall or in a book. They need to be lived out by your team.” ~ Melanie Guzzo Host Mary McCarthy discusses the importance of core values with Melanie Guzzo. Guzzo is the owner of Virtue Salon, the only […]

A marketing strategy or strategic plan is important because it will save money, and get your business focused on what you want to do, and the steps to take to do it. Host Mary McCarthy discusses how to take a simple and more effective approach to marketing strategies with Jennifer Dally, Founder & Chief Attunement […]

Customer Service is providing a specific service/action to a customer. It can be quick, and often doesn’t require much from the employee or company. Customer Experience is your microbusinesses’ relationship with the customer. It is the overall connection you make with that person. It is more involved than customer service, often more time consuming, but […]

Customer Service is providing a specific service/action to a customer. It can be quick, and often doesn’t require much from the employee or company. Customer Experience is your microbusinesses’ relationship with the customer. It is the overall connection you make with that person. It is more involved than customer service, often more time consuming, but […]

As dynamic business owners we constantly ask ourselves, “how can this be done better?” Existing systems are great as a fundamental framework, but at times, reaching the next level calls for creative, unconventional solutions.  Host Mary McCarthy talks with Founder and CEO of BungalowBranch, Kelley Lewis on how to forge inventive solutions as modern day […]