The Supply Chain Doctor

John (Tom) Mentzer, was the UT Knoxville Chancellor’s Professor

Mentzer taught at UT for more than 30 years. He received his

Mentzer was one of the country’s leading scholars in marketing

John (Tom) Mentzer, was the University of Tennessee (UT) Knoxville Chancellor’s Professor and Harry J. and Vivienne R. Bruce Chair of Excellence in Business in the Department of Marketing and Logistics.

Mentzer taught at UT for more than 30 years. He received his master’s degree in marketing and a doctorate degree in both marketing and logistics from Michigan State. He taught at Virginia Tech for 15 years before he was recruited to Tennessee.

Mentzer was one of the country’s leading scholars in marketing and logistics strategy. His research focused on the contribution of marketing and logistics to customer satisfaction and strategic advantage in supply chains; the application of computer decision models to marketing, logistics and forecasting; and the management of the sales forecasting function. He published more than 190 papers and articles, and nine books. Mentzer was recognized in 1996 as one of the five most prolific authors in the Journal of the Academy of Marketing Science, and in 1999, as the most prolific author in the Journal of Business Logistics. He was awarded the Academy of Marketing Science Outstanding Marketing Teacher Award in 2001

John (Tom) Mentzer, was the University of Tennessee (UT) Knoxville Chancellor’s Professor and Harry J. and Vivienne R. Bruce Chair of Excellence in Business in the Department of Marketing and Logistics.

Mentzer taught at UT for more than 30 years. He received his master’s degree in marketing and a doctorate degree in both marketing and logistics from Michigan State. He taught at Virginia Tech for 15 years before he was recruited to Tennessee.

Mentzer was one of the country’s leading scholars in marketing and logistics strategy. His research focused on the contribution of marketing and logistics to customer satisfaction and strategic advantage in supply chains; the application of computer decision models to marketing, logistics and forecasting; and the management of the sales forecasting function. He published more than 190 papers and articles, and nine books. Mentzer was recognized in 1996 as one of the five most prolific authors in the Journal of the Academy of Marketing Science, and in 1999, as the most prolific author in the Journal of Business Logistics. He was awarded the Academy of Marketing Science Outstanding Marketing Teacher Award in 2001

Currently serving as Clinical Professor of Supply Chain Management at the Penn State University in State College, Pennsylvania. Dr. John Langley, Jr. holds three degrees from Penn State. A BS degree in Mathematics, which was earned in 1967. An MBA with a concentration in Finance in 1969. A Ph.D. in the major field of Business Logistics with supporting fields of Quantitative Business Analysis and Econometrics was awarded in 1974.

John has been a faculty member for almost 50 years, teaching and conducting research in Marketing, Logistics and Supply Chain Management. In recognition of his professional standing, John received numerous awards. In 1993, the Distinguished Service Award from the Council of Supply Chain Management Professionals, for outstanding achievement in Logistics and Supply Chain Management. In 1992, the Outstanding Alumnus Award, Business Logistics Program from Penn State. In 2007, he was awarded Honorary Distinguished Logistics Professional by the American Society of Transportation & Logistics, AST&L.

Currently serving as Clinical Professor of Supply Chain Management at the Penn State University in State College, Pennsylvania. Dr. John Langley, Jr. holds three degrees from Penn State. A BS degree in Mathematics, which was earned in 1967. An MBA with a concentration in Finance in 1969. A Ph.D. in the major field of Business Logistics with supporting fields of Quantitative Business Analysis and Econometrics was awarded in 1974.

John has been a faculty member for almost 50 years, teaching and conducting research in Marketing, Logistics and Supply Chain Management. In recognition of his professional standing, John received numerous awards. In 1993, the Distinguished Service Award from the Council of Supply Chain Management Professionals, for outstanding achievement in Logistics and Supply Chain Management. In 1992, the Outstanding Alumnus Award, Business Logistics Program from Penn State. In 2007, he was awarded Honorary Distinguished Logistics Professional by the American Society of Transportation & Logistics, AST&L.

Currently serving as Clinical Professor of Supply Chain Management at the Penn State University in State College, Pennsylvania. Dr. John Langley, Jr. holds three degrees from Penn State. A BS degree in Mathematics, which was earned in 1967. An MBA with a concentration in Finance in 1969. A Ph.D. in the major field of Business Logistics with supporting fields of Quantitative Business Analysis and Econometrics was awarded in 1974.

John has been a faculty member for almost 50 years, teaching and conducting research in Marketing, Logistics and Supply Chain Management. In recognition of his professional standing, John received numerous awards. In 1993, the Distinguished Service Award from the Council of Supply Chain Management Professionals, for outstanding achievement in Logistics and Supply Chain Management. In 1992, the Outstanding Alumnus Award, Business Logistics Program from Penn State. In 2007, he was awarded Honorary Distinguished Logistics Professional by the American Society of Transportation & Logistics, AST&L.

Currently serving as Clinical Professor of Supply Chain Management at the Penn State University in State College, Pennsylvania. Dr. John Langley, Jr. holds three degrees from Penn State. A BS degree in Mathematics, which was earned in 1967. An MBA with a concentration in Finance in 1969. A Ph.D. in the major field of Business Logistics with supporting fields of Quantitative Business Analysis and Econometrics was awarded in 1974.

John has been a faculty member for almost 50 years, teaching and conducting research in Marketing, Logistics and Supply Chain Management. In recognition of his professional standing, John received numerous awards. In 1993, the Distinguished Service Award from the Council of Supply Chain Management Professionals, for outstanding achievement in Logistics and Supply Chain Management. In 1992, the Outstanding Alumnus Award, Business Logistics Program from Penn State. In 2007, he was awarded Honorary Distinguished Logistics Professional by the American Society of Transportation & Logistics, AST&L.

In this interview, James R. Stock, University of South Florida Distinguished University Professor and Frank Harvey Endowed Professor of Marketing, interviews industry god father Bernard J. “Bud” LaLonde. Bud left a legacy to supply chain professionals that will last for generations to come. Bud died in December 2017, at the age of 84 after a thought-leadership career in logistics and supply chain that spanned close to 50 years.

As a professor at The Ohio State University, Bud taught and mentored hundreds of students who would go on to positions of prominence in our profession. Thousands more supply chain professionals would get to know him through his books and articles as well as though his tireless contributions to the Council of Supply Chain Management Professionals (CSCMP). In fact, Bud was awarded CSCMP’s Distinguished Service Award in 1978.

One of the great advocates of our profession, Bud was among the very first to identify and articulate the power and potential of SCM. A prime example was his “Insights” column that appeared in the first edition Supply Chain Management Review, back in 1997. In discussing whether this new concept of SCM was a “myth or reality”, Bud argued—convincingly as always—that companies not embracing this new reality put at risk the value they provided to their customers.

In this interview, James R. Stock, University of South Florida Distinguished University Professor and Frank Harvey Endowed Professor of Marketing, interviews industry god father Bernard J. “Bud” LaLonde. Bud left a legacy to supply chain professionals that will last for generations to come. Bud died in December 2017, at the age of 84 after a thought-leadership career in logistics and supply chain that spanned close to 50 years.

As a professor at The Ohio State University, Bud taught and mentored hundreds of students who would go on to positions of prominence in our profession. Thousands more supply chain professionals would get to know him through his books and articles as well as though his tireless contributions to the Council of Supply Chain Management Professionals (CSCMP). In fact, Bud was awarded CSCMP’s Distinguished Service Award in 1978.

One of the great advocates of our profession, Bud was among the very first to identify and articulate the power and potential of SCM. A prime example was his “Insights” column that appeared in the first edition Supply Chain Management Review, back in 1997. In discussing whether this new concept of SCM was a “myth or reality”, Bud argued—convincingly as always—that companies not embracing this new reality put at risk the value they provided to their customers.