In this conversation, Tim Currie shares his extensive career journey in high-growth consulting firms, focusing on organizational change and the concept of 'Swift Trust' in remote work environments. He discusses the balance between service and product offerings in consulting, the unique value proposition of his current company, Nova, and the importance of building trust in virtual teams. Tim emphasizes the need for leaders to adapt to the digital landscape, maintain engagement, and foster a culture of curiosity and continuous learning.

Takeaways

• Organizational change is at the heart of scaling companies through rapid growth.
• In remote work, shallow or transactional trust relationships can persist indefinitely unless leaders act intentionally to deepen them.
• The “always-on” digital culture can drain attention, engagement, and authentic connection.
• Trust erosion shows up through disengagement, slow responses, and reduced participation in non-work channels.
• “Leading without a leash” encourages servant leadership and empowerment instead of micromanagement.
• Curiosity and continuous learning drive adaptability and success across evolving technology markets.

Chapters

• 00:00 - Introduction
• 01:30 - Tim’s Career Journey and Organizational Growth Lessons
• 03:31 - Discovering the Power of Organizational Change
• 05:06 - Balancing Services vs. Product Focus in Consulting
• 07:29 - Why Service-First Companies Win
• 09:03 - Nova’s Rebrand and Strategic Shift into AI
• 11:26 - The Aha Moment: Birth of the Swift Trust Concept
• 16:34 - Swift Trust as a Coping Mechanism in Virtual Work
• 20:31 - The Attention Battle and the Always-On Culture
• 24:48 - Building Trust Through Digital Engagement
• 25:50 - Recognizing Signs of Distrust and Disengagement
• 28:05 - Repairing Broken Trust Quickly and Transparently
• 28:42 - Leading Without a Leash: Empowerment Over Control
• 32:21 - Guiding Principle: Curiosity and Continuous Learning
• 34:24 - Where to Find Swift Trust