The vast COVID-19 relief bill makes ordinary Americans eligible for payments designed to help them meet their basic needs. Unfortunately, some people who meet the requirements will never receive them. As Professor Tatiana Homonoff explains in this episode, the needier an individual is, the harder it may be for her to grab hold of a lifeline. Although this episode was recorded before the pandemic, the lessons it offers about getting help to those who need it are more relevant than ever. Homonoff’s research shows how even seemingly trivial details (such as whether an interview is scheduled at the start, middle or end of a month, and even if it is easy to change the interview date) can make all the difference. Homonoff offers advice that policymakers who are trying to help the most vulnerable would be wise to heed.
Homonoff’s research does not merely lament the disconnect between government support and beneficiaries, she systematically shows what goes wrong and how to fix the process. One key problem Professor Homonoff finds is that people are simply not always rational. She applies the concept of “loss aversion” to show why people get so excited about tax refunds and why a 5 cent plastic bag tax makes people behave differently than a discount.
Homonoff also displays her impressive knowledge of 1980s cinema by grappling with a Pencil Question from an article by Brian Galle, “The Tragedy of the Carrots.”