The Teamwork Advantage a Gregg Gregory Podcast

Jason Thane puts his values into play far beyond the office.  He created an internship program for engineering students from  El Salvador. He volunteers with the Seattle Children’s Hospital, the Coalition of Business for Racial Justice, and others.

In this episode, Jason talks about how a values-based culture is built. He shares some of the more common mistakes organizations make and how to recover from those mistakes.  We talk about GEN UI’s values and how they were formed and continue to grow.

Roy Atkinson has an extensive background in information technology service management (ITSM).  He has done vast amounts of research in the IT industry, as well as written a number of articles about technology in the service industry.

In this episode Roy talks about how knowledge-centered service and teamwork come together.  Technology is one aspect of service, and he shares his thoughts on how people make the difference, especially as it relates to knowledge sharing.

What does the London Academy of Music & Dramatic Arts, Harvard Law School, and building resilience have in common?  You must be resilient to graduate from both Harvard Law School and the London Academy of Music & Dramatic Arts.  That is the path that Susan Drumm took to become a successful entrepreneur and build the successful boutique consulting firm, Meritage Leadership.

In this episode, Susan helps us focus on how to build our own resilience in the crazy times we all live in today.

Listen to her describe her path from graduating Harvard Law with over $100,000 in debt only to discover that she did not like law.  How she went on to London to pursue her passion in acting and dramatic arts and how that path has brought her to where she is today.

She also offers an Exclusive FREE download for Teamwork Advantage listeners at the end of the episode. The download is available at www.SusanDrumm.com/TeamworkAdvantage

Have you ever wondered how to determine what your team’s culture is? It doesn't matter if your team is on the front line with just a few team members or if you are leading an entire division with hundreds.  

“Culture is the highest valued off balance sheet asset that any organization has.”

Chris McGoff explains this by reminding us that we take care of our assets, like computers and other equipment, yet we tend not to take care of our team’s culture with as much attention.

Chris and his team conducted research throughout history and found a number of common elements between each highly successful culture. Chris’s strategies are honest, time-tested, and easy to understand and implement. 

As President of a lean management consulting firm, Jay Hodge utilizes his extensive background in manufacturing with Ford Motor Company, General Motors, and Toyota to help organizations build powerful and lean teams, even in difficult situations.

His experience in the USMC taught Jay how to apply various styles of leadership, depending on the status of the team.  He discusses the power of being flexible at every level of business, from the front line through the board room. 

This episode is packed with ideas and strategies you can implement right away. Whether you are working with a call center, manufacturing plant, or your kid's soccer team, you'll find something you can use here.

I have been looking forward to this interview since we began The Teamwork Advantage.  Dr. Willie Jolley is my mentor, colleague, advisor, coach and, most of all, my friend.  I do what I do today because of this man.  Regardless of how the current pandemic has affected you, he is here today to share secrets that will help set all of us up for a comeback.

After a successful career as a singer and entertainer, Willie was replaced by a Karaoke machine.  He has reinvented himself a number of times, constantly focusing on the positives in his life. He has become a Hall of Fame speaker and host of his own syndicated Sirius XM radio show. Just listen to him speak and you too will be moved to action as I have been time and time again.

We often tease that we are brothers of different mothers, and words cannot express how inspirational this man has been to me and my family. It is my honor to spend some time with Willie and to share that time with you.

Leading in today’s virtual world changes how we influence others.  In a traditional work environment we see each other – in the virtual office, how we see each other and interact is different. In this episode, Certified Speaking Professional Eric Bloom discusses the concept of influence and its importance to each of us, regardless of the position we are in. We also talk about how behavioral styles differ in a virtual environment and shares secrets about how to be more effective, not just as leaders, but also for every team member to work more effectively with colleagues.

Building effective teams that perform is one thing.  It is truly powerful when you build a team that also excels in customer service.

In this episode of The Teamwork Advantage, Pete McGarahan shares his experiences in IT Service Management. We'll discuss strategy, structure, people, processes and tools.  

Pete is a two-time recipient of the "Legend of the Year" award and his team at First American IT Services recently won awards for Best use of Technology and Best Service and Support Organization at HDI Support World.

Great teams are all about the people on the team and everyone fulfilling their unique and individual role. Frank Herzog talks about coaches using the concept of matching to align players with specific, opposing players.  In business, it is about aligning team members with specific tasks that they are great at and colleagues they get along with. 

Frank talks about how the Washington football team (then called the Redskins) won three Super Bowls with one coach, Joe Gibbs, and with three different quarterbacks. His stories carry beyond the gridiron and the basketball court to the frontline and all the way to the C-Suite.  Discover valuable secrets of successful sports teams and how they apply in our everyday lives.

Ric Mims talks candidly about his time in the U.S. Army, what he thought of his primary drill instructor in basic training, and how that experience set the tone for his incredible career. Ric currently serves as the Practice Director for the Precision Task Group in Houston TX where he takes everything he has learned to build an incredible team. Ric shares how COVID-19 has impacted support teams and how they have had to pivot in the past six months. His strategies can help any leader going through similar challenges. A great story teller with high impact content, you won’t want to miss a single story.